First American

  www.firstam.com
  www.firstam.com

First American Photos

Outside the First American Corporation headquarter office in Santa Ana, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.22)
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First American Reviews

106 Reviews
2.9
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
First American CEO and Director Dennis J. Gilmore
Dennis J. Gilmore
39 Ratings
  1.  

    I would go back to work for this company as they have loyalty to their employees. It's a great company in my opinion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative in Largo, FL
    Former Employee - Senior Customer Service Representative in Largo, FL

    I worked at First American full-time (more than an year)

    Pros

    Their benefits and employee perks are good. They have nice websites to keep you informed with company news. They have health websites that you participate for reducing your costs in health care. The employees I worked with were fantastic. It was sad they had to close offices and lay off employees, but they maintained their seasoned employees and laid off the workers that had recently been hired, which is not the norm in corporate society. They even provided a small severance package and I had only been employed for 1 year.

    Cons

    They brought in management from outside and I feel they could have made better choices from the pool of employees we already had established. The chance for advancement wasn't so great in our area.

    Advice to ManagementAdvice

    More structured training would be helpful.

    Recommends
    Neutral Outlook

First American Interviews

Updated Sep 22, 2014
Updated Sep 22, 2014

Interview Experience

Interview Experience

43%
43%
12%

Getting an Interview

Getting an Interview

36%
28%
17%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Escrow Assistant Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at First American.

    Interview Details

    Was told that the company was hiring an assistant for the downtown branch, an entry level office assistant to support the entire office. Sent my resume and received a call to interfere the following week. Meet the branch manager who started by saying that this may not be a completely fulfilling position it will teach me a lot and give me the opportunity to eventually make a great living. He asked what my salary expectations were and gave a number of what they are offering, which was decent. He also mentioned that bonuses could be frequent and increase the base amount significantly. After a few questions and mainly chatting about the company culture, I was put into an office to fill out an enormous amount of paperwork. That was overly ridiculous and repetitive.

    Interview Questions
    Negotiation Details
    I got a call two days later asking if I would like to start on Monday. The salary wad mentioned sorting the actual interview and was just told to be there at 8am Monday morning and to wear a tie. I didn't ask too many questions but came to realize that this manager was a stickler for showing up on time (i.e. you are late if you walk in at 8am, you should be at your desk working by 8am to be on time.)
    Accepted Offer
    Positive Experience
    Easy Interview

First American Awards & Accolades

Something missing? Add an award
Best Places to Work in Orange County (Large), Orange County Business Journal, 2012
Best Places to Work in North Bay, North Bay Business Journal, 2012
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Additional Info

Unlock Profile
Website www.firstam.com
Headquarters Santa Ana, CA
Size 5000+ Employees
Founded 1889
Type Company - Public (FAF)
Industry Insurance
Revenue $2 to $5 billion (USD) per year

First American Financial knows that when you're buying real estate you'll probably want some insurance to go along with it. In addition to good old title insurance from its First American Title subsidiary, the company's financial services arm also provides specialty property/casualty insurance and home warranties through its First American Home Buyers Protection business. Its First American Trust offers banking and trust services to the escrow and real estate industries. Previously known as First American Corporation, the company spun off its real estate information... More

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