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First Cash Financial Services Reviews

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Recommend to a friend
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Rick L. Wessel
14 Ratings
  • Better Pay Would Be Great!!

    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at First Cash Financial Services full-time (More than 3 years)


    Easy job as most of it is customer service. if you can talke to people and have an average brain then you can do this job.


    pay is not so great, benefits plan can use some updates and could be made better for the tellers.

    Advice to Management

    bring back the comment box for employees

First Cash Financial Services Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Teller Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1+ weekinterviewed at First Cash Financial Services (Dallas, TX) in January 2010.


    Applied online, received a call to go in for an interview with area manager. The following week received call to go into a interview with store manager. As far as work culture, it seems like a laid back environment. You have commission in some stores. Work week consist of M-Sun at the particular store I interviewed for, but the weekends are on a rotation basis. You do have to work most holidays without any holiday pay. They are only closed Christmas, Easter and Thanksgiving Day, and reduced hours on other holidays such as Labor, New Years, 4th of July, Christmas Eve.

    Interview Questions

    • Why should we hire you?   Answer Question
    • Please tell me about a time when you had conflict with a customer or co-worker and how you handled the situation?   Answer Question

First Cash Financial Services Awards & Accolades

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Additional Info

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Headquarters Arlington, TX
Size 5000+ Employees
Founded Unknown
Type Company - Public (FCFS)
Industry Finance
Revenue $500 million to $1 billion (USD) per year

Texas isn't just oil, land, and cattle. Since the 1980s, another industry has found a home on the range: pawnshops. First Cash Financial Services operates more than 700 pawnshops and cash advance stores in Texas and in seven other states, as well as in Mexico. The company lends money secured by such personal property as jewelry, electronics, tools, sporting goods, and musical equipment. Its First Cash Pawn and Famous Pawn shops sell merchandise forfeited by borrowers. The company also offers short-term loans, payday loans, check cashing, money orders, and other ... More

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