First Citizens BancShares

First Citizens BancShares Photos

First Citizens BancShares Reviews

61 Reviews
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
First Citizens BancShares President, CEO, and Director, First Citizens BancShares and First-Citizens Bank & Trust Frank B. Holding Jr.
Frank B. Holding Jr.
34 Ratings

    First Citizens Bank & Trust Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Resolutions Manager in Denver, CO
    Former Employee - Commercial Resolutions Manager in Denver, CO

    I worked at First Citizens BancShares full-time (more than an year)


    First Citizens Bank was a great place to work and conduct business. It had good management and empowered it's employees to do their assigned responsibilities effectively and efficiently. The environment was exceptional and employee satisfaction was very good. The bank provided a platform for employees to succeed which ultimately benefited all it's customers. Top class organization.


    There is nothing negative about this company.

    Advice to ManagementAdvice

    Keep allowing your employees to serve its customers and it will serve the organization well.

    Positive Outlook
    Approves of CEO

First Citizens BancShares Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales and Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at First Citizens BancShares.

    Interview Details

    started as a temp job assignment that lead to a full-time position. my interview process was simply a phone conversation that lasted 10 minutes and asked if i was comfortable talking on the phone.

    Interview Questions
    • how will you handle inbound phone calls? how will you handle potentially upset customers?   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview

First Citizens BancShares Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Headquarters Raleigh, NC
Size 1000 to 5000 Employees
Founded 1898
Type Company - Public (FCNCA)
Industry Finance
Revenue $1 to $2 billion (USD) per year
Competitors Unknown

For more than 100 years, Raleigh, N.C.-headquartered First Citizens Bank has helped customers do more with the money they earn, save and invest. Along the way, we’ve built our company on such timeless values as integrity, hard work and taking the long-term view.

In 1898, First Citizens began as the Bank of Smithfield in Johnston County, N.C. From a single office, First... More

Mission: For 116 years, customers have trusted First Citizens with their money and their futures. And that’s a trust we’ve always taken seriously. For every First Citizens... More

Work at First Citizens BancShares? Share Your Experiences

First Citizens BancShares

Click to Rate