Since 1958 First Command’s mission has been coaching those who serve in their pursuit of financial security. Our focus is on building trusting Client-Advisor relationships by meeting face-to-face with servicemembers, federal employees and their families to learn what’s important to them, helping them establish meaningful and specific goals that reflect their values, and then constructing comprehensive financial plans for protecting their loved ones and pursuing their goals.
Just as our founder Air Force Lt. Col. Carroll Payne envisioned more than half a century ago, First Command is steadfastly committed to helping those who serve get their financial lives squared away.
Benefits and Rewards
At First Command, our commitment to our employees is reflected in the generous compensation and benefits packages our First Command family members enjoy.
We offer a competitive compensation package to Financial Advisors entering our Gateway Program, including:
- Salary plus commission
- Deferred compensation
- Comprehensive training program
- Insurance and retirement benefits
For our full-time Home Office employees, we offer a comprehensive benefits package, including:
- Life/accidental death & dismemberment, voluntary life
- Long-term and short-term disability
- Pre-paid legal
- Identity theft protection
- Employee Assistance Program
- Flexible spending accounts
- Employer health fund contributions
- Wellness for Life program
- Personal health advisor service
- 401(k) and Employee Stock Ownership Program
- Fitness center
- Activities and organizations
- Concierge services
- Employee discounts
- Free covered parking
At First Command, we love to celebrate the great things our employees are doing, and we recognize both individuals and teams for their achievements and service.
Some of the ways in which we recognize our Financial Advisors' achievements:
- President Club
- Summit Club
- Pinnacle Club
- Gateway Advisor of the Year
- Financial Advisor of the Year
- District Advisor of the Year
Some of the ways in which we recognize our Home Office employees' achievements:
- Great Works Recognition
- Employee of the Month
- Employee of the Year
- Supervisor of the Year
- Field Service Superstar of the Month
- Volunteer of the Year
For more than 50 years, First Command Financial Advisors have dedicated themselves to helping American military families reduce debt, build wealth, and get their financial lives squared away.
At First Command, we appreciate and value the work ethic, leadership skills and personal accountability forged in military service. If the idea of giving back to those who serve and helping military families pursue their financial goals appeals to you, this could be the best place for your next career.
To learn more about Financial Advisor careers visit: www.wehireleaders.com
As we continue to expand our Advisor force, we seek talented individuals for a wide variety of positions supporting our Advisors at our corporate offices in Fort Worth, Texas.
To learn more about Home Office careers visit: https://firstcommandhomeoffice.silkroad.com/
Our Values and Culture
At First Command, values are central to our financial planning process and guide us in our conduct with clients and one another. Our CASTLE values (outlined below) and strong sense of family create a culture of accountability that allows us to work effectively as a team and deliver against our strategic priorities and initiatives.
OUR CASTLE VALUES
- Courage. Committed to ethics and integrity, we do what is right and inspire others to do the same, even if it is the more difficult path.
- Authenticity. We speak and act in accordance with our beliefs.
- Service. As fiduciaries, we place our clients' interests above our own. As Advisors and employees, we serve each other to better serve our clients.
- Truthfulness. We speak and act with integrity in all relationships, telling the truth rather than what others might want to hear.
- Love. We value and honor all people and have an enduring commitment to our family of clients, Advisors and employees.
- Effectiveness. Through servant leadership, coaching and continuous improvement, we achieve results by adding value to our relationships.
OUR COMMITMENT TO DIVERSITY
First Command Financial Services, Inc. is committed to the policy of providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.
Every effort is made to ensure that our policies regarding hiring, salary administration, promotion and transfer are based solely on job requirements, job performance, and job-related criteria. In addition, our personnel policies and practices — including those relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs — are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status, or other basis prohibited by law.
Since First Command was founded in 1958, our leadership and our employees have been deeply committed to supporting a variety of non-profit organizations in our Fort Worth community and the military community worldwide.
In April 2013, in recognition of the mounting responsibilities and pressures put on United States servicemembers, veterans and their families, our CEO Scott Spiker announced a new initiative to get military families "squared away” by raising awareness and taking action to address critical issues facing active duty military, post-911 veterans and military spouses.
To demonstrate our commitment to the promises of Squared Away®, we have partnered with the U.S. Chamber of Commerce’s Hiring our Heroes program, which aims to find meaningful employment for 500,000 post-911 veterans and military spouses. As part of that partnership, we awarded the program a $100,000 grant in its first year, and announced our own intention to recruit more than 2,100 Financial Advisors over the next five years, participate in 100 career fairs, and deliver financial workshops for US servicemembers through the First Command Educational Foundation.
We are also teaming up with Project Sanctuary, a non-profit organization that provides therapeutic retreats to military families to reconnect and reintegrate in their communities. Our donation of $100,000 to Project Sanctuary has been used to help build a permanent retreat center in Colorado. And, we also serve as the organization’s exclusive financial planning partner, delivering financial education workshops and individual family financial coaching at all retreats.
In house, we have the First Command Charitable Services Committee, which is made up of employee volunteers throughout the company who give time, money and additional resources to employee-recommended charities. Each year the committee selects five special charities to support in and around Fort Worth, Texas, as well as selecting an employee Volunteer of the Year.
To accomplish our goals of providing emotional and financial support to those in need, we are also proud supporters of organizations like the First Command Educational Foundation, First Command Package Brigade, Tarrant County United Way, and many more.
First Command Photos
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at First Command full-time (more than 10 years)Pros
Corporate Office Employee:
Values and mission that you can be proud of.
Pay is fair and retirement benefits are the best (ESOP)
Transparency and communication about company objectives and financials (rare for a private company)
Onsite state of the art gym with trainers and massage therapist
Newly formed Leadership Development group focused on employee training and career development - this will only get better.
Flexible work schedules depending on department and job duties.Cons
Company is still maturing in the area of change management and leadership, but improving as some of the old ideas and management styles are replaced with innovative thinking and strategy.Advice to ManagementAdvice
Continue to identify, develop and reward the up and coming stars. They are the future of the company.
Find ways to build the brand in the community. Hiring and retaining talent will be easier if everyone knows who we are and what a great purpose we serve.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied through a recruiter. The process took 2 weeks – interviewed at First Command.Interview Details
The hiring process was a little awkward. The recruiting agent I dealt with in Fort Worth was a little unorganized, so it took a while to get the process moving. Once I started interviewing, it was relatively easy. No off-the-wall questions, but the company was definitely mostly interested in my network connections and how I could get an 'in' in the target audience, rather than my personal qualifications.Interview Questions
Reasons for Declining
- What does your spouse do? Answer Question
After asking some individuals in my network, I heard the company had a reputation for being 'predatory' and that they actually got banned from many of the military base facilities. After hearing this, the hiring official only reinforced that reputation with comments of aggressive networking and by giving an example of a prospecting conversation. I declined after finding that my values conflicted with theirs.Declined OfferNegative ExperienceEasy Interview
Through trusted Financial Advisors, First Command develops and delivers personalized financial plans and advice to assist American families in their efforts to reduce debt, build wealth, and get their financial lives squared away.
First Command’s history begins in the late 1950s, when United States Air Force Lt. Col. Carroll Payne worked closely with the families of several crew members killed in an aircraft accident. Saddened by the survivors’ financial difficulties, and eager to help others effectively prepare for their financial futures, Lt. Col. Payne began laying...