Recent Updates
  • First Data update
    17 days ago

    A group of 379 companies have joined together on an amicus brief filed to the Supreme Court in favor of same-sex marriage. First Data is proud to be a part of this initiative in creating a more diverse workplace.

    Twitter signs on to amicus brief supporting same-sex marriage

    A group of 379 companies have joined together on an amicus brief filed to the Supreme Court in favor of same-sex marriage. Facebook, Twitter, Bank of America, Coca-Cola, and the New England Patriots are among the companies listed on the petition, written by lawyers at the Morgan Lewis law firm, asking the court to overturn state bans on same-sex marriage....

  • First Data update
    17 days ago

    Congratulations to our COO, Christine Larsen, on being named one of the most influential women in payments for 2015.

    The Most Influential Women in Payments, 2015

    The payments industry is changing fast. From the launch of Apple Pay to the march toward EMV, merchants, card networks, banks and consumers are rethinking their assumptions and expectations and this year's honorees are not only navigating change, they are leading it.

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First Data – Why Work For Us?

Why First Data?

Whether you are just beginning your career or have many years of experience, First Data can provide you with a wealth of exciting challenges and opportunities. The world of payment processing is changing dynamically and as a global technology and payments processing leader, serving more than 6 million merchant locations, thousands of card issuers and millions of consumers worldwide, we have a unique position to lead the way. We are an innovative, global company looking for talented individuals interested in joining a team of experts who are shaping the future of global commerce. See how you can take your career beyond with First Data.

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What We Do

At First Data, we’re all about shaping the future of global commerce, making it simpler, faster, safer and more rewarding. We connect merchants with single source payment processing solutions. Our partnerships with financial institutions reduce fraud and drive smarter commerce. We go beyond the transaction to help improve our customer relationships, loyalty and bottom line.

The age of Universal Commerce is here, where the lines between in-store. eCommerce and mobile commerce are blurring. First Data is focused on delivering the integrated buying experience today’s consumers demand—anywhere, any time and on any device.

Listed below are some of the services that we offer our Merchants and Financial Institutions but check out our Product Area for more details:

  • Card & Check Acceptance Solutions
  • POS Terminals & Equipment Solutions
  • eCommerce Solutions
  • Mobile Commerce Solutions
  • Loyalty and Prepaid Solutions
  • Debit Processing, ATM & Network
  • Online Banking Solutions
  • Card Production
  • Security, Risk & Fraud Solutions
  • Information, Analytics & Reporting

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Vision

To shape the future of global commerce by delivering the world’s most secure and innovative payment solutions.

Mission

Around the world, every second of every day, we make payment transactions secure, fast and easy for financial institutions, merchants and their customers. We leverage our unparalleled product portfolio and expertise to deliver solutions that drive our customers’ revenue and profitability.

Values

  1. Put customers first - Create value for our customers in everything we do.
  2. Empower our people - Encourage and support each other to learn and grow in our careers.
  3. Act with integrity- Build relationships based on honesty, trust and respect with our customers, colleagues and communities.
  4. Deliver excellence - Innovate and challenge the status quo to achieve exceptional results.
  5. Enjoy the journey - Take pride in our work and succeed together as part of a diverse, global team.

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Benefits

Everyone does the basics. First Data understands the importance of offering competitive benefits to its employees worldwide. We go beyond with a comprehensive total rewards package that provides competitive cash compensation with benefit programs that promote good health, saving for retirement, and work/life balance, as well as encouraging community responsibility. We support individual growth in ways that are as empowering and innovative as First Data itself.

We provide the following for our US-based employees.

Health
Medical, Dental and Vision Insurance
Life, Accident and Disability Insurance
Flexible Spending Accounts

Financial
401(k) Plan
Stock Ownership Opportunities
Annual Bonus Opportunity
Tuition Reimbursement
Scholars Choice College Savings Plan
Employee Discount Program
Commuter Benefits
Dependent Care Subsidy

Work/Life Balance
Paid Time Off: Holidays, Vacation, Personal Days
Employee Assistance Program
Adoption Assistance
Health Advocate Concierge Service

Commitment to Our Veterans

undefinedAt First Data, we recognize the unique skills and vantage point military men and women can bring to our global team. Whether you are an active service member transitioning, a reservist, or a veteran member, there are vast arrays of opportunities waiting for you here at First Data.

First Data is committed to those in the military community. We recognize the important role our service members take on for our country; we appreciate their values, leadership, dedication, and unique skills they bring to our global team. We take pride in employing military service members and members of their families, and are proud to stand behind all of our employees who are Guardsmen, Reservists and Veterans.

Your next opportunity awaits you. The skills you exercised in uniform are easily transitioned into a civilian career at First Data. Whether you seek a position in finance, operations, sales, marketing or information technology, we have the right fit for you. Check out our current openings and apply today.




First Data Reviews

2.9
667 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Frank Bisignano
250 Ratings
  • Featured Review

    8 people found this helpful

    Proud to be an Owner-Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Product Management in Omaha, NE
    Current Employee - Director of Product Management in Omaha, NE

    I have been working at First Data full-time (more than 10 years)

    Pros

    First Data provides a wealth of opportunities to expand and grow within the organization. As an Owner-Associate I am empowered to make decisions and influence how our solutions are brought to market through the understanding of our client's genuine concern.

    Cons

    First Data has a complex environment due to numerous acquisitions. We have however done a much better job with our newer acquisitions such as Clover, Perka and GYFT.

    Advice to ManagementAdvice

    Continue to look at the talent within the organization for key leadership roles.

    Recommends
    Positive Outlook
    Approves of CEO

First Data Interviews

Updated Mar 20, 2015
Updated Mar 20, 2015

Interview Experience

Interview Experience

52%
25%
22%

Getting an Interview

Getting an Interview

61%
21%
6%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Client Service Analyst Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 4 weeksinterviewed at First Data.

    Interview Details

    Overall, the process went smoothly over a span of 4+ weeks. I received a call from a recruiter in HR asking me if I wanted to have a 1:1 with the Director. The interview was roughly 45 minutes followed by a tour of the office. I was one of the earlier applicants interviewed so a decision wouldn't be made for another two weeks. I received a call a week later from HR saying the Director wanted to bring me on board and provided me with a contingent offer. Went through the background check, drug test, and salary negotiation. Received a call about a week later from HR congratulating me on getting hired.

    Interview Questions
    • Typical questions. I have a unique education background so we spent a good amount of time talking about that.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

First Data Awards & Accolades

Something missing? Add an award
Fortune 500 (No. 261), Fortune, 2014
Military Friendly Employer (Technology & Telecommunications), G.I. Jobs Magazine, 2015
FinTech 100, American Banker, 2014
Best Companies to Sell For, Selling Power, 2014
Top 25 Enterprise Companies in FinTech, American Banker, 2014
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Additional Info

Website www.firstdata.com
Headquarters Atlanta, GA
Size 5000+ Employees
Founded 1971
Type Company - Private
Industry Finance
Revenue $10+ billion (USD) per year

First Data is the global leader in payment technology and services solutions. With 24,000 owner-associates and operations in 35 countries, the company provides secure and innovative payment technology and services to more than six million merchants and financial institutions around the world, from small businesses to the world’s largest corporations. Today, businesses in... More

Mission: Around the world, every second of every day, we make payment transactions secure, fast and easy for financial institutions, merchants and their customers. We leverage... More

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