Firstsource Solutions Photos
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Firstsource Solutions full-time
There is plenty of room for advancement at FS and they offer decent benefits. They encourage advancement from with-in the company. They also give you feedback after your interview to help you the next time you apply for another position. Benefits-wise I really like that I had the ability to get full benefits. They were also willing to flex the schedule to accommodate medical appointments, etc.
The main issue with working for a call center is that they'll hire almost anyone. This is no exception. Many of my peers weren't interested in actually doing work which is ridiculous since our job was very easy. Also, there was some disorganization within the company. I felt like no one had a long term plan in relation to my position which was not very comforting.
Advice to Management
Take a harder look at your team and separate the wheat from the chaff. Give words of encouragement to those that are working hard so they know you see the value in them.
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceEasy Interview
The process took 1 day. I interviewed at Firstsource Solutions (Lake Katrine, NY).
I submitted my resume for review on a local job board. I was contacted by HR for a typing test and interview. I arrived at the Lake Katrine office for my typing review and inteview, and was then interviewed by a floor supervisor.
There was no negotiation, starting pay was low- take it or leave it.
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Firstsource is an innovative provider of customer-centric business process services. With a network of delivery centers spread across India, Ireland, Philippines, Sri Lanka, UK and USA. Firstsource leverages the 'Rightshore' delivery model, to serve organizations in the Banking and Financial Services, Insurance, Media and Publishing, Telecommunications and Healthcare. The company's services include – Customer Management, Data / Transaction Processing and Collections. Over the last decade, the company has assimilated best-of-breed processes, developed ...