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Firstsource Solutions Reviews

2.4
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Firstsource Solutions CEO & Managing Director Rajesh Subramaniam
Rajesh Subramaniam
102 Ratings
  • Firstsource CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Firstsource Solutions full-time

    Pros

    There is plenty of room for advancement at FS and they offer decent benefits. They encourage advancement from with-in the company. They also give you feedback after your interview to help you the next time you apply for another position. Benefits-wise I really like that I had the ability to get full benefits. They were also willing to flex the schedule to accommodate medical appointments, etc.

    Cons

    The main issue with working for a call center is that they'll hire almost anyone. This is no exception. Many of my peers weren't interested in actually doing work which is ridiculous since our job was very easy. Also, there was some disorganization within the company. I felt like no one had a long term plan in relation to my position which was not very comforting.

    Advice to Management

    Take a harder look at your team and separate the wheat from the chaff. Give words of encouragement to those that are working hard so they know you see the value in them.


Firstsource Solutions Interviews

Interview Experience

Interview Experience

60%
29%
10%

Getting an Interview

Getting an Interview

22%
22%
17%
17
13
4
2

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Data Entry Operator Interview

    Anonymous Interview Candidate in Lake Katrine, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Firstsource Solutions (Lake Katrine, NY).

    Interview

    I submitted my resume for review on a local job board. I was contacted by HR for a typing test and interview. I arrived at the Lake Katrine office for my typing review and inteview, and was then interviewed by a floor supervisor.

    Negotiation

    There was no negotiation, starting pay was low- take it or leave it.

Firstsource Solutions Awards & Accolades

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Additional Info

Unlock Profile
Website www.firstsource.com
Headquarters Mumbai, India
Size 5000+ Employees
Founded Unknown
Type Company - Public (FSOL)
Industry Transportation & Logistics
Revenue $5 to $10 billion (USD) per year
Competitors Unknown

Firstsource is an innovative provider of customer-centric business process services. With a network of delivery centers spread across India, Ireland, Philippines, Sri Lanka, UK and USA. Firstsource leverages the 'Rightshore' delivery model, to serve organizations in the Banking and Financial Services, Insurance, Media and Publishing, Telecommunications and Healthcare. The company's services include – Customer Management, Data / Transaction Processing and Collections. Over the last decade, the company has assimilated best-of-breed processes, developed ... More

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