Five9 is the leading provider of cloud contact center solutions, bringing the power of the cloud to thousands of customers worldwide and facilitating more than three billion customer interactions annually. Since 2001, Five9 has pioneered the cloud delivery model, helping contact centers of every size transition from premise-based solutions to the cloud. Five9’s unparalleled expertise, technology, and ecosystem of partners helps businesses take advantage of a secure, reliable, scalable cloud contact center solution to create exceptional customer experiences, increase...
- About Us |
Five9 is the leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
We help contact centers of every size create powerful customer connections. Engage with Five9 and here's what you can expect:
Get a complete set of integrated capabilities. Five9 software creates more successful customer interactions while increasing contact center productivity, without the capital expense and maintenance costs of premise-based systems.
Leverage unparalleled cloud expertise. With the experience of thousands of customer implementations, we are laser-focused on building, implementing, and supporting an easy-to-use, complete cloud contact center solution.
Benefit from a secure, reliable, and scalable contact center. Our software is built on a flexible architecture that adapts to your changing needs. Companies can turn agent seats on and off as needed, avoid the hassle of maintaining infrastructure, and focus on converting interactions into brand loyalty.
Access an extensive ecosystem of partners. Enhance the Five9 cloud contact center platform with leading customer relationship management (CRM), analytics, workforce management, performance management solutions, and telephony providers.
Gain a trusted partner. We take the time to understand our customers’ requirements, tailoring deployments to specific needs and performing data collection and analytics to improve operations, optimize usage, and drive better business outcomes.
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Employees say it's “OK” 14 ratings
91% of the CEO 11 ratings
President & CEO
Pros: Excellent facilities, regular social events and family oriented team building efforts. All of the departments work together and the CEO is a fantastic leader who conveys his vision effectively. – Full Review
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No Offer – Interviewed in Feb 2014 – Reviewed May 29, 2014
Interview Details – Very well organized process. Recruiter was very professional, followed up and represented the company well. I was interviewed by 3 people individually for 30-40 minutes. All seemed to really enjoy working at five9. – Full Interview
One of the interviewers asked a very random, highly technical question which really had nothing to do with the position (directly). – View Answer