Florida Health Care Plans Reviews

3.4
12 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Wendy Myers
7 Ratings
  • Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MCSS II in Holly Hill, FL
    Former Employee - MCSS II in Holly Hill, FL

    I worked at Florida Health Care Plans full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everything is great at this company! Free health insurance, free gym memberships, PTO, and much more! Fellow employees are pleasant too!

    Cons

    The member services department really makes it difficult to help patients. I dreaded calling them.

    Advice to Management

    The member services department really needs a clean up. Half of the reps are rude to employees and patients. Majority of the time you cannot get an answer out of them because half of them do not even know the different health plans. They definitely needed a coaching on customer service. It is sad that those people are the first people patients come in contact with. For instance, one patient's dob was wrong and the patient called the member services dept to get it changed. The pt was told "it will take the grace of god to get that changed." In the end, the billing dept was able to change it.

Florida Health Care Plans Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Website www.fhcp.com
Headquarters Holly Hill, FL
Size 500 to 999 Employees
Founded 1994
Type Nonprofit Organization
Industry Insurance
Revenue $25 to $50 million (USD) per year
Competitors Unknown

Work at Florida Health Care Plans? Share Your Experiences

Florida Health Care Plans

 
Click to Rate
or