Florida Health Care Plans Reviews

12 Reviews
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Wendy Myers
7 Ratings
  • Great employer

    • Comp & Benefits
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    • Senior Management
    • Culture & Values
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    Former Employee - MCSS II in Holly Hill, FL
    Former Employee - MCSS II in Holly Hill, FL

    I worked at Florida Health Care Plans full-time (more than 3 years)

    Positive Outlook
    Positive Outlook


    Everything is great at this company! Free health insurance, free gym memberships, PTO, and much more! Fellow employees are pleasant too!


    The member services department really makes it difficult to help patients. I dreaded calling them.

    Advice to Management

    The member services department really needs a clean up. Half of the reps are rude to employees and patients. Majority of the time you cannot get an answer out of them because half of them do not even know the different health plans. They definitely needed a coaching on customer service. It is sad that those people are the first people patients come in contact with. For instance, one patient's dob was wrong and the patient called the member services dept to get it changed. The pt was told "it will take the grace of god to get that changed." In the end, the billing dept was able to change it.

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Additional Info

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Website www.fhcp.com
Headquarters Holly Hill, FL
Size 500 to 999 Employees
Founded 1994
Type Nonprofit Organization
Industry Insurance
Revenue $25 to $50 million (USD) per year
Competitors Unknown

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Florida Health Care Plans

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