Follett

  www.follett.com
  www.follett.com

Follett Photos

FSU Bookstore

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Follett Reviews

78 Reviews
2.7
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mary Lee Schneider
22 Ratings
  1.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Follett

    Pros

    Provides excellent customer service both in person and mail-order.

    Cons

    Low pay compared to other industry positions.

    Recommends
    Positive Outlook
    Approves of CEO

Follett Interviews

Updated Nov 20, 2014
Updated Nov 20, 2014

Interview Experience

Interview Experience

80%
10%
10%

Getting an Interview

Getting an Interview

37%
23%
15%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Follett.

    Interview Details

    Initially applied online. Brief online application. Reeived phone call within a week offering me a position temporary part-time. Interview was short and by phone. Offer of employment was made at end of interview.

    Interview Questions
    Negotiation Details
    No.
    Accepted Offer
    Positive Experience

Follett Awards & Accolades

Something missing? Add an award
America's Largest Private Companies, Forbes, 2009
America's Largest Private Companies, Forbes, 2008

Additional Info

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Website www.follett.com
Headquarters Westchester, IL
Size 5000+ Employees
Founded 1873
Type Company - Private
Industry Retail
Revenue $2 to $5 billion (USD) per year
Competitors Unknown

Not all kids like to read, but (fortunately for Follett) by the time they reach college, they don't have a choice. Follett is the #1 operator of college bookstores, with more than 800 campus bookshops (vs. about 640 for Barnes & Noble) across the US, as well as Canada. The company's business groups, which reach about 120 countries, also provide books and audiovisual materials to grade school and public libraries, library automation and management software, textbook reconditioning, and other services. Follett acquired its smaller online rival Varsity Group in... More

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