Follett – Why Work For Us?


Follett has been a trusted partner to Pre-K and K-12 schools, districts, and college campuses for more than 140 years, taking care of the critical details that make it easier for schools to run, teachers to teach and students to learn.

Every day, we serve over half of the students in the United States, and work with 80,000 schools as a leading provider of education technology, services and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate more than 940 local campus stores and over 1,300 virtual stores across the continent.

Our vantage point and presence in the market – from early childhood all the way through higher education – gives us a unique perspective to know what teachers are teaching and how students are learning; to know what professors are adopting; to know what college students are buying, and to know how they are acquiring content and interacting with new technologies and retail environments available to them.

We're more than just a book company, we're a gateway to knowledge—harnessing our insights to help improve student outcomes and shape the future of education as we know it.

Life at Follett

At Follett, we have a deep respect for our associates as they are the heart of our business. We take great pride in fostering a work environment where they can thrive and grow both professionally and personally. From open work environments that drive collaboration to game rooms that inspire innovation, we strive to provide an atmosphere that's conductive of teamwork, success and fun!

From our campus stores to our corporate offices, our more than 10,000 employees work to create positive experiences for our customers. At Follett, we recognize associates who exemplify our six core values with a monetary award and commemorative plaque, and acknowledge our associates' commitment with various service awards.

Join us at Follett and find yourself at a place where innovation thrives and incredible career and growth opportunities await. We offer the chance to work in a truly supportive environment and be part of a progressive organization dedicated to the well-being of our customers, employees, and the communities we all call home.

Follett Photos

FSU Bookstore

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Follett Reviews

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Follett President/CEO Ray A. Griffith
Ray A. Griffith
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  • Above Average Retail

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Follett full-time


    Fun working atmosphere, and good management from the individual store managers. Very good hours for a retail job and potential for promotion is there.


    Pay is only so-so for the work, and the work can be very seasonal. Extremely busy at the beginning of school semesters with a lot of down time during the summer and winter breaks.

    Advice to Management

    Be a bit more flexible assigning hours to part time employees and remember your target consumer are college students on a tight budget.

Follett Interviews

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Interview Experience


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Getting an Interview


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    Order Entry Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview


    I applied in-person. The process took a weekinterviewed at Follett.


    I came in to the company to drop off my resume and got lucky that the OE Supervisor was available and was asked if I wanted to interview right away. Upon having a 45 minute interview, she asked me to meet with someone from the HR department. I received a call two days later and they offered me the position.

    Interview Questions

Follett Awards & Accolades

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America's Largest Private Companies, Forbes, 2009
America's Largest Private Companies, Forbes, 2008

Additional Info

Headquarters Westchester, IL
Size 5000+ Employees
Founded 1873
Type Company - Private
Industry Retail
Revenue $2 to $5 billion (USD) per year

Not all kids like to read, but (fortunately for Follett) by the time they reach college, they don't have a choice. Follett is the #1 operator of college bookstores, with more than 800 campus bookshops (vs. about 640 for Barnes & Noble) across the US, as well as Canada. The company's business groups, which reach about 120 countries, also provide books and audiovisual materials to grade school and public libraries, library automation and management software, textbook reconditioning, and other services. Follett acquired its smaller online rival Varsity Group in... More

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