Follett Higher Education Group
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Follett Higher Education GroupPros
The best reason to work there is that management is very great.Cons
I think that there is no cons.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 6 days – interviewed at Follett Higher Education Group in July 2014.Interview Details
I applied online through the Follett website after seeing a sign in my campus bookstore. Online you can apply to multiple locations at once. I applied to six locations (four of them being in my city and the other two being a further commute).
The following day I received a phone call for a group interview (one interview for all four of the locations within my city). I also received an email for a group interview for the two locations that are further away, but I decided not to take it.
I interviewed with the managers of two different Follett campus bookstore locations, along with 4 other candidates. I thought I would be a lot more nervous because it was my first group interview, but I actually preferred it, as it gave me more time to think about my answers and you feel a little less constantly under the spotlight. The interview was very laid back, as we took turns going around the circle answering straightforward and standard questions. The interview lasted about 45 minutes.
I was the only one without any retail experience. However, for the temp positions for the start of the semester rush, they really just want people who are friendly and ready to work. One of the managers said that we were the best group they had seen, and if that's the case, I would be surprised if all of us didn't get hired.Interview Questions
Accepted OfferPositive ExperienceEasy Interview
- Nothing difficult at all. Just be prepared to answer both questions about your experience (a time you gave/ received great customer service? A time you went above an beyond to help a team member?), as well as hypothetical questions (What if a coworker wanted to steal/do something unethical?). Answer Question
Let us know if we're missing any workplace or industry recognition –
Follett Higher Education Group (FHEG) hopes that you're not too cool for school. The company, in existence for well over a century, is the leading operator of campus bookstores in North America, supplying students and faculty with textbooks and other course materials through 850-plus bookstores. FHEG also provides about 1,800 individually managed stores with wholesale books and related services, such as point of sale management systems, buyback services, and store design and consulting services. FHEG offers apparel, software, textbooks, and more through its websites...