Follett Higher Education Group
Engaged Employer

Follett Higher Education Group Reviews

Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Don Germano
52 Ratings
  • ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Providence, RI
    Current Employee - Anonymous Employee in Providence, RI
    Doesn't Recommend
    Positive Outlook

    I have been working at Follett Higher Education Group full-time (More than 8 years)


    Benefit package good Solid company Company continues to stay competitive Work hours are much less than basic retail


    Must be able to work in a 3rd party environment between directives form Follett, school, and customer. Small stores run on low payroll

    Advice to Management

    Spend less money on marketing materials Work with store employees when developing new programs

Follett Higher Education Group Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Follett Higher Education Group.


    I applied online through Follett Careers. It took 3 weeks until the manager called me for an interview invitation. It took a while because Neebo was acquired by Follett and so change was undergoing. The interview was very laid-back. The manager verified information and asked clarifying questions about my resume. A total of 3 questions was asked and then we discussed what the job would entail and store hours. The manager informed me that a decision will be made in 2 days. I was actually called immediately and was asked if I was still interested in the position and I accepted. The manager informed me that the wage is $7.25 and temporary, however there is an opportunity in the future to be a Sales Associate if it works out and a $1.00 raise. Overall, no phone interview was conducted just a face interview with 1 manager.

    Interview Questions

Follett Higher Education Group Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Headquarters Westchester, IL
Size 5000+ Employees
Founded 1873
Type Company - Private
Industry Retail
Revenue $500 million to $1 billion (USD) per year

Follett Higher Education Group (FHEG) hopes that you're not too cool for school. The company, in existence for well over a century, is the leading operator of campus bookstores in North America, supplying students and faculty with textbooks and other course materials through 850-plus bookstores. FHEG also provides about 1,800 individually managed stores with wholesale books and related services, such as point of sale management systems, buyback services, and store design and consulting services. FHEG offers apparel, software, textbooks, and more through its websites ... More

Work at Follett Higher Education Group? Share Your Experiences

Follett Higher Education Group

Click to Rate