Follett Higher Education Group
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Follett Higher Education Group Reviews

275 Reviews
275 Reviews
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Don Germano
41 Ratings

    great work environment!

    • Comp & Benefits
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    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Follett Higher Education Group


    The best reason to work there is that management is very great.


    I think that there is no cons.

    Positive Outlook
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Follett Higher Education Group Interviews

Updated Oct 28, 2014
Updated Oct 28, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Associate (Temporary) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 daysinterviewed at Follett Higher Education Group in July 2014.

    Interview Details

    I applied online through the Follett website after seeing a sign in my campus bookstore. Online you can apply to multiple locations at once. I applied to six locations (four of them being in my city and the other two being a further commute).
    The following day I received a phone call for a group interview (one interview for all four of the locations within my city). I also received an email for a group interview for the two locations that are further away, but I decided not to take it.
    I interviewed with the managers of two different Follett campus bookstore locations, along with 4 other candidates. I thought I would be a lot more nervous because it was my first group interview, but I actually preferred it, as it gave me more time to think about my answers and you feel a little less constantly under the spotlight. The interview was very laid back, as we took turns going around the circle answering straightforward and standard questions. The interview lasted about 45 minutes.
     I was the only one without any retail experience. However, for the temp positions for the start of the semester rush, they really just want people who are friendly and ready to work. One of the managers said that we were the best group they had seen, and if that's the case, I would be surprised if all of us didn't get hired.

    Interview Questions
    • Nothing difficult at all. Just be prepared to answer both questions about your experience (a time you gave/ received great customer service? A time you went above an beyond to help a team member?), as well as hypothetical questions (What if a coworker wanted to steal/do something unethical?).   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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Additional Info

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Headquarters Westchester, IL
Size 5000+ Employees
Founded 1873
Type Company - Private
Industry Retail
Revenue $2 to $5 billion (USD) per year

Follett Higher Education Group (FHEG) hopes that you're not too cool for school. The company, in existence for well over a century, is the leading operator of campus bookstores in North America, supplying students and faculty with textbooks and other course materials through 850-plus bookstores. FHEG also provides about 1,800 individually managed stores with wholesale books and related services, such as point of sale management systems, buyback services, and store design and consulting services. FHEG offers apparel, software, textbooks, and more through its websites... More

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