Friendly's Ice Cream – Why Work For Us?

undefinedIn 1935, the Blake Brothers founded their first ice cream shoppe in Springfield, Massachusetts and named it “Friendly.” And they wanted it to be exactly that. It was all about the friendly service and the handcrafted ice cream.

Today, Friendly’s is still a place where family and friends gather to create great memories. And we continue to work hard every day to make those memories even better with warmer welcomes, friendlier service and cleaner restaurants.

You can always find your long-time favorites on the menu! From our made-to-order Friendly’s Big Beef® Burgers to our signature SuperMelt® Sandwiches, your favorites are better than ever with improved flavors and ingredients. We’ve also added more than 20 craveable new choices to our menus. And, of course, every meal is followed by our unbelievable homemade ice cream. You certainly can’t beat that!

For more than 70 years, Friendly’s has been home to fun times and a thousand sweet ways to top off your meal. Come see us, and we’ll make sure you leave happy with a great memory. Because that’s what Friendly’s is all about.

undefined

Join Friendly's Ice Cream, LLC!

Friendly's Ice Cream offers exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all.

Additionally, Friendly's Ice Cream offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization.

undefined

Friendly's cares about our communities.

For more than 30 years, Friendly’s has been passionately dedicated to raising money for Easter Seals. Why? Because we care about our friends and neighbors and giving back just makes sense.

Easter Seals serves more than one million children and adults with disabilities and/or special needs every year.

Read Adam and Josh's Story

Read Jon's Story

To learn more information about our partnership with Easter Seals: Click here

undefined

Health and Wellness (Benefits)

As part of our total compensation package, Friendly’s offers competitive benefits for both financial and personal well-being. Benefits are offered to both hourly and salaried team members based on eligibility requirements and include medical, dental, health savings account, 401k, life and disability plans.

undefined

Vision
At Friendly’s, we’re all about making the world Friendly, one scoop at a time!

Mission
We create great memories by bringing family and friends together.

Our Cultural Values:

Friendliness
Before everything, we are friendly! For our customers, we want Friendly’s to be a place where they know they’ll be treated with dignity and respect each time they visit. Our team is filled with great people who are optimistic, fun and always act with integrity.

A Passion to Serve
When it comes to our guests, we’re just nuts about them! Our number one priority is to provide our guests with a great experience every time, complete with great memories. And of course, Friendly’s is always kid-friendly.

Community Involvement
Friendly’s also takes great pride in dishing up support for the families in our community. Our greatest passion is in supporting family-friendly charities like Easter Seals and the Boys and Girls Club. We owe so much to the communities that have embraced us over the years. Friendly’s also hosts Friendly's FUNraisers for other charitable causes.

Dedication
Finally, we believe that greatness takes hard work. We are disciplined and intent on earning the right to grow. Year after year, we strive to be the best Friendly’s we can be, because we owe it to our guests.

Friendly's Ice Cream Photos

Friendly's Ice Cream Reviews

2.9
Rating Trends
Recommend to a friend
Approve of CEO
Friendly's Ice Cream CEO John M. Maguire
John M. Maguire
59 Ratings
  • its okay

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Food Quality Expert in Richmond, VA
    Current Employee - Food Quality Expert in Richmond, VA

    I have been working at Friendly's Ice Cream (Less than a year)

    Pros

    over all its cool. If you have a good staff team time will go by fast and you will get used to it.

    Cons

    they are going out of business. low pay but great for college students on summer and winter breaks and high school students.

    Advice to Management

    have better training for new comers.


Friendly's Ice Cream Interviews

Interview Experience

Interview Experience

57%
31%
10%

Getting an Interview

Getting an Interview

41%
38%
12%
5
2

Interview Difficulty

1.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Greeter/Hostess Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Friendly's Ice Cream.

    Interview

    I went in for the first interview with the manager, they were really nice and asked me reasonable questions, not impossible useless ones. The second interview I met with the general manager and they were also very nice and friendly, they were really understanding. It didn't even feel like an interview because they were so welcoming.

    Interview Questions

Friendly's Ice Cream Awards & Accolades

Something missing? Add an award
Frozen Food Supplier Of The Year , Bozzuto's, Inc., 2014
Chain Restaurant Consumers' Choice Award - "Kid Friendly" , Technomic, 2014

Additional Info

Website www.friendlys.com
Headquarters Wilbraham, MA
Size 5000+ Employees
Founded 1953
Type Company - Private
Industry Restaurants, Bars & Food Services
Revenue $1 to $2 billion (USD) per year

In 1935, the Blake Brothers founded their first ice cream shoppe in Springfield, Massachusetts and named it “Friendly.” And they wanted it to be exactly that. It was all about the friendly service and the handcrafted ice cream. Today, Friendly’s is still a place where family and friends gather to create great memories. And we continue to work hard every day to make those ... More

Mission: Our Vision is, Making the World Friendly, One Scoop at a Time Our Mission is, We Create Memories by Bringing Family & Friends Together Our Value are: We are Friendly! We are nuts about our Guests and Retail Consumers! We dish up support for families in our Community. We believe profit is the cherry on top of our Sundae.

Work at Friendly's Ice Cream? Share Your Experiences

Friendly's Ice Cream

 
Click to Rate
or