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Frontier Communications Reviews

3.0
554 Reviews
Rating Trends
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Approve of CEO
Frontier Communications Chairman & CEO Maggie Wilderotter
Maggie Wilderotter
407 Ratings
  • Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Communications

    Pros

    Love the place, the people and the job, we have fun here, yes it's a "call center" but one with good pay, good benefits and a nice clean environment to work in. We are growing like crazy, a lot of people are moving up fast and a lot of new practices come out every month but there is opportunity here. They look for people willing to put their hand up, volunteer to try something new, outgoing extroverted people please apply!

    Cons

    Every place has it's faults, I try and look at the positive, you can always find fault. Come to work and do your job with a smile,

    Advice to ManagementAdvice

    Keep listening, keep growing, keep leading, but most important keep listening to your employees. Keep creating a fun place to be, to work, add some more outside activities, events that employees can gather outside of work.

    Recommends
    Positive Outlook
    Approves of CEO

Frontier Communications Interviews

Updated Mar 19, 2015
Updated Mar 19, 2015

Interview Experience

Interview Experience

56%
21%
22%

Getting an Interview

Getting an Interview

56%
15%
11%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Application Details

    I applied through a staffing agency – interviewed at Frontier Communications.

    Interview Details

    Worked with a head hunter, but Frontier did all of the interviewing. The head hunter made it very clear that it was in my best interest if I knew anyone that worked for Frontier to let them know as that was the best way to be considered for a position and that Frontier stressed company loyalty. I was interviewed by the local team lead, local group manager, and they had the director from Rochester, NY on the phone. Primarily the director was asking all of the questions, he was even directing the local lead and manager to ask question, but they had very few. There were your standard HR questions and even though I have more hands on work with networking, they stated it was primarily a monitoring job, but that they were looking for more in the near future. I told them I was interested in the job even if it was just monitoring as there was a lot of potential to move up (they promote within primarily).The director pushed me to ask more and more questions when I really did not have any more for them other then asking about more day to day operational things and what their future plans were as it was mentioned the roles could be expanding into even more than just monitoring since they just took over the network and they did not know what it would all encompass and that they were learning themselves. The director said I had very good questions and overall it felt like I did well with the interview. There was a bit of a hiccup in the interview where the director asked if I was being cocky or confident and I said I usually undersell myself in interviews and sometimes my friends call me cocky, but that I was just being confident. It passed by and even with my minimum salary requirements being higher than their base, the director said he really would like to be able to hire me and would look to see if they could meet my requirements. I even asked to see their work area, which the lead walked me around and I asked a few more questions, once I was done with the tour, I thanked the lead and manager (who was greeting the next applicant at that point). I was supposed to get a response from the head hunter the following day by a certain time, when that time had passed I called to check in and a little later had found that Frontier had said they did not think I would be a good fit and that I was cocky and arrogant, which completely floored me. The whole experience was very poor and deceptive. I did not like how the director was so pushy with wanting me to ask them more questions and then after a long interview where I was told I had good questions, that they were interested in having me, and even told that I sounded like I would be a good fit during the interview, just to be told the complete opposite and worse made for the worst interview experience I have ever had.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview

Frontier Communications Awards & Accolades

Something missing? Add an award
Excellence Award, F-Secure, 2013
Top Business Partner, Mitel, 2013
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Additional Info

Unlock Profile
Website www.frontier.com
Headquarters Stamford, CT
Size 5000+ Employees
Founded 1946
Type Company - Public (FTR)
Industry Telecommunications
Revenue $2 to $5 billion (USD) per year

Frontier Communications Corporation (NASDAQ: FTR) offers voice, broadband, satellite video, wireless Internet data access, data security solutions, bundled offerings, specialized bundles for small businesses and home offices, and advanced business communications for medium and large businesses in 28 states and with approximately 16,400 employees based entirely in the United... More

Mission: Be the leader in providing communications services to residential and business customers in our markets.

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