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GC Services Reviews

2.7
Rating Trends
Recommend to a friend
Approve of CEO
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Frank A. Taylor
34 Ratings
  • Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at GC Services full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great Pay, mostly from bonuses. Job security

    Cons

    High stress levels, management can be rude

    Advice to Management

    Be more understanding and have less attitude


GC Services Interviews

Interview Experience

Interview Experience

67%
17%
15%

Getting an Interview

Getting an Interview

58%
25%
6%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at GC Services.

    Interview

    They will hire anyone that breathes and can pass the drug test. Just keep in mind this is $8/hour no matter how much experience you have before going into it. I was told there were chances for supervisor since I have supervisory experience but you have to get through at least 2 weeks of training and the probation period, then you have to get time to learn everything so staying there just for the "dangling carrot" of supervisor was not worth it. The application process is simple. Paper application, computer tests (math, reading,etc) and interview, then drug test if they are going to hire you.

    Interview Questions

    • How do you feel about being called every name in the book except your actual name when someone is mad at you?   Answer Question

GC Services Awards & Accolades

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Additional Info

Unlock Profile
Website www.gcserv.com
Headquarters Houston, TX
Size 5000+ Employees
Founded 1957
Type Company - Private
Industry Finance
Revenue $100 to $500 million (USD) per year
Competitors iQor, DialAmerica

GC Services considers it a Good Call when it Gets Cash. The company, one of the nation's top collection agencies, provides a wide range of services, including customer relations and receivables management, to clients throughout North America from about 30 US call centers. Its teleservices division provides inbound and outbound call center management services, including general reception and operator services, billing and payment assistance, and back-office processing of accounts. Its receivables management division provides debt collection, data management, and other ... More

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