GFI Software Photos
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at GFI Software full-time (More than 5 years)RecommendsPositive OutlookApproves of CEORecommendsPositive OutlookApproves of CEO
No micro managing.. the management at GFI is great. The environment is conducive to growth, which is terrific when you have a lot of potential. If you go above and beyond, you can advance. Benefits are really good (healthcare, etc), atmosphere is positive, for the most part.. you will always have those that are negative within an organization, but I really like GFI. They have allowed me to grow. Balance is good as well.. and it is expected that you do not live your life only working. Hours in Sales tend to be somewhat flexible; although you have you may have to cover West Coast hours, it is only until 7pm EST. Not bad. The Sales department is one of a kind.. you don't have to make cold calls. Most all calls come from Leads generated by trials of the software someone downloads. Overall, the culture is good.. and everyone is very friendly and helpful.
Training is lacking... there is not many policies and procedures unless you are in the Customer Service Department. If you like change, this is the job for you.. GFI is always changing.
Advice to Management
Get some training in place for new folks and have on going training for the entire staff. Pay could be higher than what it is as well. Also, it is very important to listen to your employees and what makes them happy. You do, however, have a very low turn over rate, which is terrific.
Getting an Interview
Getting an Interview
- No OfferPositive ExperienceAverage Interview
The process took 1 day – interviewed at GFI Software (Clearwater, FL) in December 2011.
I sent my resume and cover letter after I found the job on Careerbuilder. I got a call back from their HR manager the same day and was given a short interview on the phone. I set up a face to face interview the for the next day. I first met with the HR manager and was told the details of the position and asked a few generic questions about my technical skills and support service over the phone. I feel like their ideal canidate would have to have experience giving technical support over the phone, or anyone with call center experience. I then met with the managers of the tech support team. It was very casual. I was asked about my experience working on the phone and a few technical questions one being, "how would you find a worksstation's IP address." Overall it went well I thought.
GFI Software pioneers powerful, award-winning IT solutions for small and medium-sized businesses (SMBs) – and we make them affordable and easy to use. We are a dynamic, growing technology company with offices, customers and partners around the world. GFI is an international success story. However, we’ve kept our feet on the ground – in lots of countries. We have offices in the...
Mission: Be the recognized software leader for small to mid-sized businesses.