Authentic American Style

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    10 Things You Should Know About Gap's New CEO

    Merchant prince Mickey Drexler led the company in the 90s. Ex-Disney exec Paul Pressler held the reins in the 2000s. Both executives who enjoyed high-profile, yet very different tenures that had one thing in common: they ended disastrously (translation: they were fired).

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Gap – Why Work For Us?

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American Optimism is our attitude. Casual style is our aesthetic. Clean and confident, comfortable and accessible, classic and modern. It’s the quintessential expression of Gap brought to life through iconic clothing. Our collections are a modern interpretation of our denim roots and signature pieces that are a staple for every wardrobe. Gap embraces a youthful, infectious spirit and the freedom to express individual style.

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We pride ourselves on working together, inspiring creativity and offering great fashion to our customers around the world.  Our dynamic, diverse culture celebrates our passion, commitment and integrity. We offer competitive benefits, global career opportunities and programs to help you grow with us.

Our philosophy is pretty simple: customers, creativity, doing what's right and delivering results. Together, we call it "Wear your passion." And it's the perfect match for the kind of people we attract — as both employees and customers.

"Wear your passion" brings together four concepts that are part of our legacy and at the core of our work.

Be creative. Take risks. Do what’s right. Stay focused on customers. That’s the vision that set Gap apart from the very beginning. We’re a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered.

Our employees embody the words of our founder Don Fisher, “Do What You Love.” Whether in headquarters or the store, there’s a sense of loyalty, passion, and pride for Gap among our people. Employees love what they do and are excited to help Gap continue to grow.

Are you ready for a Bright career move?

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Our philosophy is pretty simple: customers, creativity, doing what's right and delivering results. Together, we call it "Wear your passion." And it's the perfect match for the kind of people we attract — as both employees and customers.

"Wear your passion" brings together four concepts that are part of our legacy and at the core of our work.

Think: customers first
We make decisions with our customers in mind. We connect with our stores and create the quality our customers value and expect.

Inspire: creativity
We think big, take risks and solve problems. We challenge the status quo and always look for new ideas and ways of working.

Do: what’s right
We believe that how we do business is as important as what we do. We act with integrity, and we give back to the communities in which we do business.

Deliver: results
We deliver the best result possible – we're committed to taking responsibility, setting priorities and meeting our goals.

Our culture, based on these principles, pays tribute to our history and prepares us for the exciting opportunities ahead.

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As a global company, we know that appreciating and understanding the diversity of our customers, employees and partners around the world helps make us successful. We value the diversity of thought, experience and perspectives of our customers.

Embracing diversity stimulates innovation in our products and helps us improve our store experience. That enables us to create an inviting and inclusive place to work and to shop.

We maintain our commitment to diversity with workplace policies that ensure we do what's right, and treat our customers – and each other – with integrity and respect.

Our Policies
Our commitment to diversity is reinforced by workplace policies that are essential to how we do business.

Equal Opportunity Employer
We're an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disabilities, military status or any other basis prohibited by law. Every employee is responsible for helping prevent discrimination and harassment in the workplace.

Zero Means Zero
At Gap Inc., we work hard to make sure that we treat our customers — and each other — with integrity and respect, regardless of appearance, skin color, gender, or any other such distinction. We have zero tolerance for discrimination of any kind.

So, let's talk about the "extras" you get when you join our team. We give employees many choices so they can customize an overall benefits plan that fits them as well as their spouses, domestic partners, children and other dependents.

Below is a summary of some of the key benefits we offer.

Get Healthy, Stay Well
We cover medical for full and part-time employees as well as dental and vision, life and disability insurance, and private counseling resources. On-site health and wellness clinics, free Weight Watchers memberships and discounts to local gyms are just a few other ways we help employees feel their best.

Get in the Money
We want to make it easier for employees to meet their financial goals. Our 401(k) plan provides a company match for contributions up to 4 percent of an employee's pay. You can invest in the company through the Employee Stock Purchase Plan, or use our Home Mortgage program to buy a home.

Tuition Reimbursement and Career Development
We want our employees to grow with us, so we offer tuition reimbursement for approved work-related courses for full-time employees. We have opportunities for employees to learn and develop at any time during their career through online, classroom and on-the-job training.

Merchandise Discount
Not surprisingly, our most popular perk is a generous merchandise discount for Gap, Banana Republic, Old Navy and Outlet, with occasional discounts at Piperlime and Athleta; available to all full- and part-time employees.

Time Away
Take time when you need it. Our Paid Time Off – one of the most competitive offerings in our industry – provides 20 to 35 days to use toward vacation, personal time, or illness. That's in addition to seven paid holidays per year. We have a generous Leave of Absence program that allows employees to take time off for a number of personal situations, as well as a flexible work arrangement plan for employees who need to temporarily reduce their work schedule.

Family Matters
Starting a family? Need time for adjustment with a new family member? New parents can ease the transition through our Phase Out/Phase Back program. We also offer Adoption Assistance Reimbursement of up to $2,000 per child. And we throw in a gift from babyGap, too.

Other Extras
Who doesn't love a great deal? Gap Inc. partners with dozens of familiar brands and organizations to offer all Gap Inc. U.S. employees access to great discounts. Buy a discounted Apple or Dell computer. Send a bouquet of roses at 15 percent off. Or take the family on a fun vacation to California's LEGOLAND. We have a long list of other great discounts for Gap Inc. employees.

Rewarding Community Service
When you give, we give too. Through "Take Five," exempt headquarter employees can take up to five hours a month to volunteer. If you volunteer 10 hours for one nonprofit in a calendar year, "Money for Time" chips in $100 to the organization. And "Gap Giving" matches your contribution to eligible nonprofits.

Gap Reviews

3.6
2,001 Reviews
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Recommend to a friend
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Art Peck
48 Ratings
  • Helpful (1)

    Coworkers are great, the job is fun, but pushing a credit card is not.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gap Sales Associate
    Current Employee - Gap Sales Associate

    I have been working at Gap part-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    I really like the tight-knit family that I have at my store. We look out for each other and work as a team, and we have fun. I've learned a lot about clothing and customer service by working here. The pay is better than most retail jobs (yay!), and the products are good. I applied to Gap because I've been buying their stuff since middle school, and it's nice to be able to wear what I want and inspire people.

    Cons

    Gap Card: It seems as if corporate thinks we're supposed to open more credit cards than sell clothing. The trickle-down pressure from corporate to management to associates makes the environment a lot less fun and we can tell it drives customers crazy, especially because we also have a Banana Republic in our mall (where they're pushing the same card in a different color). But opening cards is how we get brownie (errr, RAVE) points and the ability to live another day as sales associates, because we're not on commission. So we have to sell the damn card like our livelihoods depend on it - because they do.

    Scheduling: If you have an open schedule, you're a scheduler's wet dream. That said, be prepared to not be able to get another day job because you're going to get the most random schedule. I work 15-20 hours a week but I can't tell you when because it varies by the week. Sometimes I'm an opener, sometimes I'm a closer, sometimes I'm a mid-day. It makes life a little annoying sometimes.

    Customers: Shoplifters suck, and so do the people who just can't be helped. That's a given in retail, though. They're like maybe 5% of the customer base, if that. The other 95%-ish are pretty okay-to-awesome people, albeit the non-stop sales are making most a bit stingy. Also, since Gap Card is such a giant priority, get used to hearing this phrase when you pitch the card to anyone: "Not today." (It's customer-speak for, "not now, not ever.")

    We apparently get bored of product easily, so I can be off for 3 days and come back to a billion new markdowns and all the product being in new places, which makes for a fun time re-orienting myself during go-backs and when I have to find something for a customer.

    Advice to Management

    Store management: you do you. You're probably all pretty great.

    Corporate: please stop giving us grief about card if you're going to have 9000 concurrent sales going on at any given time. I can't get you your precious card if I can't sell any of your clothes for more than 60% of their MSRP.

Gap Interviews

Interview Experience

Interview Experience

67%
22%
9%

Getting an Interview

Getting an Interview

69%
9%
8%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took a weekinterviewed at Gap (New York, NY).

    Interview

    They gave me a call to schedule an interview at their Times Square location. I was already nervous as it was my first job but when I got there the manager seemed to be in such a bad mood and none of my answers seem to satisfy him.

    Interview Questions

Gap Awards & Accolades

Something missing? Add an award
Best Places to Work for LGBT Equality, Human Rights Campaign, 2012
Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
Top 500 Green Companies, Newsweek, 2009
Barron's 500, Barron's, 2009
World’s Most Admired Companies, Fortune, 2008
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Additional Info

Website www.gap.com
Headquarters San Francisco, CA
Size 5000+ Employees
Founded 1969
Type Company - Public (GPS)
Industry Retail
Revenue $10+ billion (USD) per year

The ubiquitous clothing retailer Gap has been filling closets with jeans and khakis, T-shirts, and poplin since the Woodstock era. The firm, which operates about 3,200 stores worldwide, built its iconic casual brand on basics for men, women, and children, but over the years has expanded through the urban chic chain Banana Republic, budgeteer Old Navy, Athleta, a purveyor of... More

Mission: To be the world's favorite for American Style.

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