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Geek Squad Reviews

3.5
Rating Trends
Recommend to a friend
Approve of CEO
Geek Squad CEO Hubert Joly
Hubert Joly
205 Ratings
  • Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in Des Moines, IA
    Former Employee - Agent in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Geek Squad full-time (More than 3 years)

    Pros

    Great company to work with that has abilities to increase your earnings and position. The culture is a wonderful built in part of the job that truly helps everyone work together as a team.

    Cons

    Restructuring seems to happen too often. That was a concern when I was there for employees.

    Advice to Management

    Keep recognizing people for their unique talents and how they can contribute to the company and make a difference to help motivate them.


Geek Squad Interviews

Interview Experience

Interview Experience

72%
15%
12%

Getting an Interview

Getting an Interview

70%
17%
8%
2
1

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Consultation Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Geek Squad.

    Interview

    Much easier when you already work in the store and are basically being recruited by the DCI, you have to go in for a 1:1 interview with the current DCI, answer a few questions from the packet, but my interview was not normal. It was much easier since I was almost guaranteed the job. Definitely easier to start as a employee in PCs or someone else and sell yourself to the other managers if you do have experience building PCs and so on

    Interview Questions

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Additional Info

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Website www.geeksquad.com
Headquarters Minneapolis, MN
Size 1000 to 5000 Employees
Founded 2002
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $100 to $500 million (USD) per year
Competitors AT&T, Staples, CompUSA

The Geek Squad isn't timid about playing the nerd card. A business unit of consumer electronics retailer Best Buy, it provides consumers with technical and on-site technical support services for computers and electronics. Customers can also bring their technology problems to Best Buy locations or one of the six stand-alone Geek Squad stores stores for help. In addition to computer services, Geek Squad installs and supports home theater systems and car electronics. Founded in 1994 by University of Minnesota computer science drop out Robert Stephens, the company ... More

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