The Genworth story
Since writing our first policy in 1871 as The Life Insurance Company of Virginia, we've been committed to helping people effectively protect and achieve the comfort of financial security. Today, even in this challenging environment, Genworth is strategically focused and positioned to provide the stability, confidence and support our policyholders, customers and distributors can rely on now and in the future.
Genworth Financial, Inc. is a publicly traded global financial security company with more than $100 billion in assets and a presence in more than 25 countries. We're recognized in Standard & Poor's 500 Index of Leading U.S. companies and ranked in the Fortune 500.
Working with our distribution partners, we help people at key stages in their life through a wide-array of innovative products and financial services. From protecting and growing retirement income, to creating security through life and long term care insurance, to financial advisory services, to providing a safer, more secure path to homeownership, Genworth will be here to help provide financial security solutions.
We're proud of our worldwide employees who apply their diverse talents and dedication to make a positive difference in people's lives while helping to protect against life's uncertainties. They bring a special knowledge of what's important to help millions of people experience the joys and security of financial freedom. This same level of caring inspires their commitment to enhance the quality of life in the communities in which we live and work through a combination of volunteerism, community partnerships and charitable contributions. That's why we work hard to support our employees by fostering a motivating, challenging and dynamic environment.
Genworth Financial, Inc. is a Fortune 500 company with a global presence in over 25 countries. As a leading financial security company we protect millions of customers by providing retirement, investment and mortgage insurance services that help meet their individual needs. As an employee of Genworth, we promise you the opportunity to make a meaningful difference in the lives of our customers, our communities, and one another. We believe in camaraderie, rewarding work, community involvement and a focus on your well-being.
Being in the business of serving people, it is only right that we do our best to protect and nurture our own; just ask any of Genworth's employees. We understand that employees contribute in a unique way, and that we must support this to help them reach their full potential. By working in a team-oriented enviornment, each employee is more encouraged and better able to perform their best and learn from their peers each and every day. With roots back to 1871, these principals have allowed Genworth and our employees to secure the financial lives, familieis and futures of our customers, communities, and one another.
At Genworth we are committed to helping our employees achieve well-being in many facets of their lives. Whether health, financial, personal or professional well-being, at Genworth there are numerous programs designed to help employees achieve their personal goals. Below are just a few of the many programs provided throughout the United States.
At Genworth, our employees make a difference in people's lives every day. That's why we're committed to making a difference in our employees' lives. One important way we invest in our employees around the world is by providing them with competitive and comprehensive benefits that support their needs at different stages of their lives.
Benefits Package in the United States
Helping our employees achieve their physical, peronal, and financial well-being is key to Genworth's success. That is why we are committed to making a meaningful difference in our employees' lives. We offer a plethora of career development, personal growth, and health and wellness benefits to ensure our staff‘s well-being in and out of the office. Listed below are some of the benefits we provide our employees.
Health and wellness benefits
- Onsite Fitness Facilities or Gym Membership Reimbursement
- Fitness Programs and Classes
- Healthy Pregnancies, Healthy Babies Program
- Flu Shots
- Preventative Programs
- Personal Financial Counseling
- Financial Education: Seminars and Workshops
- Other Financial Resources
- Employee Assistance Program (Confidential Counseling Services)
- Medical Coverage
- Prescription Drug Plan
- Vision Care Plan
- Dental Insurance
- Flexible Spending Accounts (FSAs), including Health, Dependent Care
- Other Wellness Programs
Disability, Life, and Long Term Care Insurance Benefits
- Short and Long Term Disability Insurance
- Basic and Optional Life Insurance
- Accidental Death and Dismemberment Insurance
- Long Term Care Insurance
- Caregiver Support Services Program
Retirement & Savings 401(k) Plan
- Employee directed feature with up to 6% employer matching contributions
- Additional contributions through employer directed feature
- Paid Time Off starting at 20 days per calendar year
- Eleven Paid Holidays: New Years Day, Martin Luther King Jr. Day, President’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving + Day After, Christmas Eve, and Christmas Day
- Child Care Subsidy
- Adoption Assistance
- Tuition Reimbursement up to $15k per year
- Survivor Support Financial Counseling
- Discount Prices on products such as Dell Computers, movie tickets, etc.
Genworth Month of Service 2013
Genworth celebrated its 5th Global Month of Service in June 2013. 3,000 employees from 25 locations volunteered 12,182 volunteer hours, worked on more than 155 projects, and raised more than $71,900!
At Genworth we strive to make a positive difference in the communities we serve every day. We also encourage our employees to use their time and talents to embrace their hearts and passions in order to better the community.
We understand that working and being a champion for your community can be a lot to handle. That is why at Genworth we have a myriad of programs that allow our employees to make a meaningful difference in their communities. Below are just a few of the many programs we offer:
- Annual Month of Service
- Skills-based volunteering
- Genworth Foundation (grants for nonprofits, supporting seniors, basic needs)
- Employee Giving Program (company match)
- United Way Campaign
- Chairman's Compass Award "Volunteer of the Year"
Genworth Financial Photos
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- Senior Management
I just hit my 1 year anniversary. Honestly, I wasn't pursuing Genworth as a job destination. It was a fluke when I was between contracts, and I got the call. I didn't even remember applying for the role, so I had to bluff the phone screening until I figured out what I applied for. This company is nice. Really nice. Too nice. Maybe it's a negative. You don't always know where you stand because people are so nice, they don't tell you if they don't like what you're doing. The other amazing thing to me is that behind closed doors, they do the right thing. I've worked for a few very big companies. I have been lucky enough to be privy to some really interesting stuff, strategic stuff. Stuff with attorneys and outside counsel, and SEC and regulators and conversations about stock blackouts and C level executives and non-competes. That experience says that most companies do the letter of the law, just barely, and usually only if it works fiscally. Some companies will fudge a little if the profit margin is larger than the fines after being caught. I know I'm being way more conversational in this post than I would be in my daily communication. Let me just say that Genworth is like your grandma that goes to church every Sunday - the kind that would drive back to the store if she saw that the clerk at the grocery store didn't charge her for a can of beans. They are serious about making sure that every customer gets every penny of their benefits. I know they (we) just had a bad run with the reserve statements, but I can tell you it was not because they were trying to hide money or do anything unethical. It was just overly complicated and they didn't have good systems at the time to calculate it correctly. They also got a terrible deal from GE. Here's an analogy: GE buys a car that's about to need a complete overhaul. Then, they give it a Maaco paint job, and sell it to a pizza delivery guy. This is the pizza guy's whole livelihood. He's trying to make it work with the piece of crap that was sold to him. Anyway, If I could say anything about Genworth, it is that behind closed doors, it is the most ethical company I have ever worked for. If you have a policy with them, they will pay it, all of it, no matter what. You can count on it. GE? I wouldn't buy a light bulb from those guys... Oh, one last thing I just remembered. My last company charged the same for health insurance and the gym membership to everyone. Fair, right? So the CEO at his $200M+ salary with 6 kids paid the same for insurance as the single mom taking phone calls in customer service, or the entry level associate working swing with her husband so someone at home could watch the baby. Here at Genworth, its based on pay. So, you're at the bottom of the rung? you pay a fraction. I'm at the high end, so I pay the full weighted cost, but I remember being the entry level person. It was tough. Even something as small as this shows their integrity. Other than pregnancy, usually the higher wage earners are also older. That usually means more medical costs. So, they have a very appropriate distribution. That just gave me the warm and fuzzies, even though I was paying the highest rate.
Okay, well, there are some. The company is running some really old software. They know it, but these are huge hurdles. I've run several large system conversions and been a part of others, and it's a tough haul for any company. There's a lot of gray hair here, which besides having to hold your breath from all the cologne and perfume in the elevator, it also means 2 things: Lots of tribal knowledge, and some slow adoption of new ideas and technologies. That also means though an appreciation for fresh new ideas. They are open to new people and new ideas. The buildings are a bit dated. They look a little better inside than out, though the campus is pretty nice. Lynchburg is a really nice quaint little town, and if you could believe it, the folks there are even nicer than the ones here in Richmond. The cafeteria in Richmond is really pretty good, and they do some decent Indian food. The cafeteria in Lynchburg - not so much. Pay: Not the greatest, but not the worst. I had been offered a role a long time ago from Genworth, but the pay was not even close to what I was looking for. This last time around, when I looked at total compensation, I was happy enough. Bonus isn't really anything to speak of - it's based on how the company is doing. You can look at the stock price and figure that one out. I hear people are stressed, but since I'm still somewhat new, I don't have a whole lot of confidants to give me the straight scoop.
Advice to Management
I know sales are important, but you have to look at other things too. There are some great new things going on out there. You need to get your brand out there more. More stories about how you pay claims over and over. Run a ticker on Facebook on how much you've paid out today. Ask people for testimonials. Go video tape them. Take pictures of grandma being taken care of and post it to Instagram. Pics of grandpa cruising in his mobility scooter paid for by his LTC policy. Your greatest asset, your integrity, is not being put out there enough. People don't trust insurance companies, but they can trust Genworth. And whatever you do, maintain that trust. Just because times are hard, don't think this is the time to cut any corners. People are expecting you to. Don't.
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 3 weeks. I interviewed at Genworth Financial (Richmond, VA) in May 2015.
Internal job interview moving from one group to another. There was a pre-interview set of skills open ended questions I had to complete through the recruiter. I met with the members of the team and the manager. Some sections of the interview were easier than others. It took quite a while to schedule, then get an offer.
- Tell me how much you know about our division? Answer Question
Genworth Financial, Inc. (NYSE: GNW) is a leading Fortune 500® insurance holding company dedicated to helping people secure their financial lives, families and futures. Genworth has leadership positions in offerings that assist consumers in protecting themselves, investing for the future and planning for retirement—including life insurance, long term care insurance, financial ...
Mission: We are committed to help families become more financially secure, self-reliant, and prepared for the future. We share the responsibility to put our promises in action by demonstrating Heart, acting with Integrity and striving for Excellence in every decision and action.