Goodwill Reviews

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Goodwill President and CEO Jim Gibbons
Jim Gibbons
249 Ratings
  • Good values, great benefits, but can be hard to move up in company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sorter in Charlotte, NC
    Current Employee - Sorter in Charlotte, NC

    I have been working at Goodwill full-time (More than 3 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO


    Great pay, regular break times, consistent hours, flexible schedule, end of year bonuses.


    Can be hard to advance in the company if you can't work full time hours (39 hours a week), management styles can vary greatly which cause confusion among employees, work environment can be hostile depending on coworkers.

    Advice to Management

    I think it's important to make your employees feel welcomed and wanted at work. If you are a new manager or from a different store, always make your rules clear. Don't begin enforcing rules as if they already know your way of doing things, especially if you have rules that aren't in the handbook. Overall, remembering to hear everyone out and giving them your attention is important. And never forget to remind your employees how much you appreciate their hard work.

Goodwill Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Coordinator Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through an employee referral. The process took 3 weeksinterviewed at Goodwill.


    The interview process consisted of a panel discussion and conversion with the applicant. The majority of the questions were more behavioral focused rather than applicable skills. It was a unique interview process, in that the questions generated conversation rather than the traditional "question-answer" process.

    Interview Questions

    • How do you handle conflict or disagreement with your co-workers?   1 Answer

Goodwill Awards & Accolades

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Additional Info

Headquarters San Jose, CA
Size 500 to 999 Employees
Founded 1938
Type Nonprofit Organization
Industry Non-Profit
Revenue $25 to $50 million (USD) per year

Through the power of work, Goodwill of Silicon Valley generates revenue and re-invests into the community through programs that give people the tools to live independent lives. Most people think of Goodwill as a donation and retail operation, but it is so much more than that! It’s the homeless veteran who is given the opportunity to change his life. It’s the underemployed or ... More

Mission: Goodwill of Silicon Valley’s mission is to support our employees, our customers and people with challenging barriers to employment; to raise their standard of living and improve their lives through our services and social enterprise.

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