Goodwill Reviews

632 Reviews
632 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
160 Ratings

    Excellent opportunities if you aren't afraid to roll up your sleeves and work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Oklahoma City, OK
    Current Employee - Assistant Store Manager in Oklahoma City, OK

    I have been working at Goodwill full-time (more than 3 years)


    I've been with Goodwill for almost 3 years. Good people to work for. Plenty of opportunities for upward mobility for those who like to make a difference! Proceeds of retail operations are utilized to help people with developmental disabilities.


    Retail associates should be paid more. (As a manager, I've heard that an increase is being discussed). Turn over is excessive due to wages. It seems as if I train new associates so they can work for someone else!

    Advice to ManagementAdvice

    Increase starting wage significantly to retain employees. Implement a benefit package for part time employees. Of course, as a member of management, I would welcome an increase in salary but I believe the priority should be placed on associate wages first!

    Positive Outlook

Goodwill Interviews

Updated Oct 11, 2014
Updated Oct 11, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Executive Assistant Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online – interviewed at Goodwill.

    Interview Details

    The application process included an online submission, phone screening, and two additional follow up in-person meetings.A written offer was received and the negotiation process was handled over an additional week's time.

    Interview Questions
    • What are your expectations from the company and career growth?   Answer Question
    Negotiation Details
    Yes, I was able to negotiate based on prior experience.
    Accepted Offer
    Neutral Experience
    Easy Interview

Goodwill Awards & Accolades

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Additional Info

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Headquarters Rockville, MD
Size 50 to 149 Employees
Founded 1902
Type Nonprofit Organization
Industry Non-Profit
Revenue $50 to $100 million (USD) per year
Competitors Unknown

Goodwill Industries International supports the operations of about 165 independent Goodwill chapters in the US and Canada. Though most well known for its 2,535 thrift stores, the group focuses on providing rehabilitation, job training, placement, and employment services for people with disabilities and others. Goodwill is one of the world's largest providers of such services, as well as one of the world's largest employers of the physically, mentally, and emotionally disabled. Support for its programs is generated primarily from sales of donated goods, both at the retail... More

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