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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Gorilla Group full-time (less than a year)Pros
The place has a certain buzz to it as it's a Consulting Firm with a lot of interesting clients; the work tends to be challenging though mostly on a Process and Time-management level.
The Company does take work-life balance seriously, and Management listens to concerns and feedback. The CEO is adamant about not taking on abusive or 'pushy' clients, and fortunately Gorilla Group is in a position to be able to pick and choose who they want to work with.
There are also 'Launch Parties', which are generously provided by the Company for anyone who has worked on a project which has successfully 'launched'. This is usually held at different area Pubs or Gathering Spaces and includes drinks and food. Definitely fun.
The Company also provides Bonuses to employees which are based on overall Company Performance and the company is expanding very rapidly, obtaining a slew or prestigious clients.
The Company has an exchange program, where some employees go to visit other Company sites for a time. Their main Offices are currently in Chicago, Montreal, Ukraine, and Poland. Also, if you are working on a particular project or client, you may get the chance to travel on-site to the Company though travel is not crazy-frequent for any one person at any given time.
Compensation and benefits were good, though this will depend on the type of position you hold and your experience level.Cons
Being almost all client-driven work, tensions can run high among team members when deadlines loom or outstanding items are holding others up. Unfortunately, fighting fires is common, which leads to back-stacked tasks. People as a whole are Professional and understanding, however, and everyone works pretty well together.
Training company-wide has traditionally been lacking, though there are multiple efforts under way to address this. The most-needed training for everyone involved is on the entire Process, how things should transition on a high-level from department to department. As it stands now, there is not a lot of visibility into when particular work is coming. It's usually in the domain of the Sales cycle for a time, then in Discovery etc., but the rest of the people who potentially will become involved have no idea what's coming.
Communication tends to be driven by a particular project at a particular time, with only the particular people involved on that project. There are newly-developed efforts to consolidate all the Processes in one location which is a good start though it is up to everyone to share their experiences so as to stop repeating mistakes made from Project to Project.Advice to ManagementAdvice
The company has many growing pains as it transitions to serving larger and more technologically-diverse clients and environments. There will be a point where to continue this trend will require people with other expertise and this will likely involve significant investment for this talent and significant investment to retain this talent.
Continue consolidating Collaboration tools to phase out multiple ticketing systems and tracking systems. Start looking at trends to identify what are the bottlenecks in the Process by consolidating this into a knowledgebase of sorts.
Continue focusing on training and also incorporate Process-level training for the entire lifecycle of a Project and what it means for individual departments at any given time. Even an internal 'What's coming' website or wiki page with things that are in the pipeline can be a start.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
1 person found this helpfulApplication Details
I applied online. The process took 3 weeks – interviewed at Gorilla Group.Interview Details
I applied online and heard back within a week or two. I started with a phone interview with HR, then an interview with the role supervisor, and then came in for a longer in person interview with the manager, two people in the GEMS AM position, and then several higher ups.
One VERY concerning aspect was that the manager seemed to lie about the duties of the position. I asked a couple of direct "yes" or "no" questions about the role and what responsibilities. When I asked the same thing of the current GEMS Account Managers they answered directly opposing what the supervisor had just told me. It was also pretty evident during the interview that there was a rift and some tension between current GEMS AM and their supervisor.Interview Questions
No OfferNeutral ExperienceAverage Interview
- One of the higher-ups caught me off guard by quizzing about current events. Followed by eye-rolling when I didn't know the answer. View Answer
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Gorilla Group is a leading full-service e-commerce solutions provider. Headquartered in Chicago, Gorilla provides human-centered design, user experience, frontend & backend development, strategy and managed services to a stellar lineup of B2B and direct-to-consumer brands. We’ve been recognized by INC. magazine as one of the fastest growing private companies in America, named...
Mission: We deliver complete, collaborative ecommerce solutions by offering our clients a wealth of ideas, design expertise, technical mastery and a level of service that...