Grande Communications

  www.mygrande.com
  www.mygrande.com

Grande Communications Reviews

20 Reviews
3.3
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Matt Murphy
3 Ratings
  1.  

    Enjoy working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Installation Technician in Lewisville, TX
    Current Employee - Installation Technician in Lewisville, TX

    I have been working at Grande Communications full-time (more than 8 years)

    Pros

    Great small company to work. good benefits.

    Cons

    Need to develop training program and career path

    Recommends
    Positive Outlook
    Approves of CEO

Grande Communications Interviews

Updated Jul 30, 2014
Updated Jul 30, 2014

Interview Experience

Interview Experience

75%
0%
25%

Getting an Interview

Getting an Interview

80%
19%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Care Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 daysinterviewed at Grande Communications.

    Interview Details

    I applied online two days ago. They called and asked if I had time for a phone interview which I did. It took about 10 minutes. He asked about myself, what I do now, why I was looking into getting a new job. He asked about scheduling, the call center is open 5am to 2am all week long. He was willing to work with the fact that I am a student.

    Interview Questions
    • Asked about a time I had dealt with an upset customer   View Answer
    • Asked about a way I went above and beyond for a customer   Answer Question
    No Offer
    Positive Experience
    Average Interview

Grande Communications Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Website www.mygrande.com
Headquarters San Marcos, TX
Size 500 to 999 Employees
Founded 1999
Type Company - Private
Industry Telecommunications
Revenue Unknown / Non-Applicable
Competitors Time Warner Cable, DIRECTV

Grande Communications is a Texas-based broadband communications company that offers a full suite of Internet, TV and Phone services for residential and business customers. Like the Texans we serve, we're proud of our independent, 'can-do' attitude that has enabled us to serve over 140,000 customers in communities big and small across Texas. Providing superior employee and... More

Mission: Grande’s values support our unique dedication to superior customer service:

At Grande:
• We deliver on our commitments to our customers and employees
• We act... More

Work at Grande Communications? Share Your Experiences

Grande Communications

 
Click to Rate
or