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GreatCall Reviews

3.1
56 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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David Inns
32 Ratings
  • Great place too work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Reno, NV
    Former Employee - Customer Service Representative in Reno, NV

    I worked at GreatCall full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everyone is friendly, excellent training, excellent co-workers. Pay is spot on and better than what's in the area. I would go back if given the opportunity. I absolutely loved working there and would still be there if I didn't have issues too take care of in my home life.

    Cons

    HR seems to be confused in NV. They are growing and learning however, HR is not as strong as it should be. Bennefits are decent but medical is poor in NV. California has much better options. And people that get promoted aren't always the most qualified it seems as if the decision is made based on how clicky you are with your suppervisor versus your skill level. I witnessed someone get promoted whom had a hard time logging into their PC and suffered throughout training class.

    Advice to Management

    You're doing great just be careful who you promote.

GreatCall Interviews

Interview Experience

Interview Experience

57%
21%
21%

Getting an Interview

Getting an Interview

74%
18%
7%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at GreatCall in November 2014.

    Interview

    Applied online at their website. Set up a phone interview next day. A 30 minute interview with HR. They will forward the interview to the hiring manager. Seem they need a supervisor in December,

    Interview Questions

GreatCall Awards & Accolades

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Additional Info

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Website www.greatcall.com
Headquarters San Diego, CA
Size 150 to 499 Employees
Founded 2006
Type Company - Private
Industry Telecommunications
Revenue $25 to $50 million (USD) per year
Competitors Unknown

GreatCall markets wireless services, devices and applications that help people stay connected, safe and healthy. We provide easy-to-use solutions backed by high quality customer service and work with industry-leading partners to ensure our solutions fulfill the needs of our customers. We are experts in serving the aging population but our solutions are appropriate for anyone who considers health and safety a priority. Our product portfolio includes the Jitterbug cell phone, 5star Urgent Response, The Responder, MedCoach, LiveNurse, and Wellness Calls among others. These... More

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