H&M Reviews

Rating Trends
Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
419 Ratings
  • Helpful (1)

    Any employee of h&m...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Marlborough, MA
    Current Employee - Sales Advisor in Marlborough, MA

    I have been working at H&M full-time (Less than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    Any employee of h&m is treated as a valued asset of the company. It doesn't matter what level you are or how long you've been with the company. Everyone is treated like a human being.


    Nights and weekends, but that come's with any retail job.

H&M Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (14)  

    Department Manager Interview

    Anonymous Interview Candidate in Columbus, OH
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4 weeksinterviewed at H&M (Columbus, OH) in June 2015.


    I attended a networking event where applicants that H&M were interested in for multiple positions came to be interviewed. Typically if you are a potential candidate they are interested in you would have a phone interview, however, this event eliminated the phone portion and you had a one-on-one. I met with the store manager, who asked the typical questions that would be asked during the phone interview. It was pretty standard. Job history, details about current job, why H&M, explain a time where I faced a difficult situation-how did I handle it-what was the result, etc... I was given a basic understanding of typical requirements for the position and asked about my expectations. The SM was very nice, friendly, and expressed a few expectations/standards of the employees. I was then asked to stay for a 2nd interview. This interview was with the District HR Manager. He was also very friendly and gave an overview of his duration with the company. He talked about the role and asked questions pertaining to my leadership, business, mentoring, and merchandising qualities/skills. Most of the questions were standard but there were a few that really dug deep into how you are a leader, how you overcome obstacles, how you motivate your team, and what you can bring to the table. Afterwards I filled out a background check...and was told that I would hear back something in the next 2 weeks. I was advised the next steps will be one of three.. 1. Another interview with the District Manager and/or Store Manager of the store I would potentially go to, 2. Offer position or 3. Not a fit at this time. Initially I applied for a Visual Merchandiser position, but due to my qualifications the SM actually told me I was overqualified for that position and asked me if I would consider the Department Manager position instead. I found out about the job opening through glassdoor...applied and received and e-mail inviting me to the networking event about 2 days later. The event was about 10 days from the initial application submission. I am waiting to find out what is my next option...

    Interview Questions

    • Explain a time when you had a difficult situation, how did you handle it, what was the outcome, what did you learn from it?   1 Answer
    • How will your skills and experience make a difference at H&M?   Answer Question


    I researched the avg. pay for salary/hourly rates, and gave my starting base offer from the avg. amount made.

H&M Awards & Accolades

Something missing? Add an award
The World's Most Innovative Companies , Innovation Leaders, 2008
Global 100 Most Sustainable Corporations List (#4) , Corporate Knights, 2010
Show More

Additional Info

Unlock Profile
Website www.hm.com
Headquarters Stockholm, Sweden
Size 5000+ Employees
Founded 1947
Type Company - Public (HMB)
Industry Retail
Revenue $10+ billion (USD) per year
Competitors Gap, Arcadia, Inditex

Place of Possible As one of the world’s largest fashion retailers, we offer endless career possibilities. With a focus on people development, every H&M employee has the opportunity for professional and personal growth. What truly makes us stand out are our remarkable employees. From stylish Sales Advisors and Visual Merchandisers to technology experts and business ... More

Mission: Fashion and quality at the best price- in a sustainable way.

Work at H&M? Share Your Experiences


Click to Rate