HMSA Reviews

22 Reviews
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HMSA President, CEO, and Director Robert P. Hiam
Robert P. Hiam
4 Ratings

    Always caring for and focused on their members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Writer in Honolulu, HI
    Current Employee - Writer in Honolulu, HI

    I have been working at HMSA full-time


    - Great people
    - Great sense of community
    - Promotes sense of being a part of a worthy and big cause
    - Good pay
    - Good employee benefits


    - Very corporate
    - Very bureaucratic
    - Many employees/management are set in their ways
    - Departments aren't as unified as they could be


HMSA Interviews

Updated Sep 6, 2014
Updated Sep 6, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4+ monthsinterviewed at HMSA in January 2014.

    Interview Details

    I applied for HMSA without really getting a heads up on what type of unprofessional organization HMSA is. Applying for HMSA can either be lengthy or fast process depending on what department you apply for. I applied and the whole process took over 3 months. This was a position I was highly qualified for, so I called the HR department twice to see what happened to my application. They were really unhelpful in giving me a timeframe or an update on my application. I gave up hope on the application then two months came and surprisingly I got a call from HR. The HR admin told me the soonest I can interview was three weeks from this call date, because one of the managers I will be interviewing with is on vacation (yup the HR admin told me that). Two months of a wait game, then another three weeks of a wait game added until the interview date. Then one month (post interview) of waiting for a response, so all in all it was actually four months wasted. Without even going to the interview you can already sense that this organization and department has issues. As one person on glassdoor put it; "Expect your job to be contracted externally in a couple of years as management continues to slowly realize that most of their staffed workers do not posses the minimum requirements to do their jobs proficiently." This really says something.

    At the end of the day did I really want to work for this kind of organization after receiving such poor treatment and priority during the interview process? The answer is no. I really hope other people don't experience this poor interview process at HMSA or any organization for that matter.

    Interview Questions
    • The questions were straightforward such as tell us about yourself and your background. Why did you choose HMSA? Basically it was a interview to see if you have a pulse and weren't just a proxy applying on the system.You can feel that the interviewers did not like working for the organization and have this "I'm trapped here kind of look".

      I got another offer and decided due to the poor conduct and treatment I would not be accepting the offer at HMSA.
        Answer Question
    Declined Offer
    Negative Experience
    Average Interview

HMSA Awards & Accolades

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Additional Info

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Headquarters Honolulu, HI
Size 1000 to 5000 Employees
Founded 1938
Type Company - Private
Industry Insurance
Revenue $50 to $100 million (USD) per year
Competitors Aetna, UnitedHealth Group

Hawaii Medical Service Association (HMSA) is Hawaii's largest health insurance company. The not-for-profit company serves more than 700,000 members and is an independent licensee of the Blue Cross and Blue Shield Association. Hawaii Medical Service Association's insurance plans include preferred provider plans (PPOs), Health Plan Hawaii (HMO), and traditional indemnity. The company serves both employer groups and individual members. In addition to medical coverage, the company covers dental and vision services and prescription drugs. It also provides Medicare supplemental... More

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