HSN is a leading interactive entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names to its customers. HSN incorporates entertainment, inspiration, personalities and industry experts to provide an entirely unique shopping experience. At HSN, customers find exceptional selections in Health & Beauty, Jewelry, Home/Lifestyle, fashion/Accessories, and Electronics. HSN broadcasts live to 96 million households in the US in HD 24/7 and its website - hsn.com features more than 50,000 product videos. Mobile applications include HSN apps for iPad, iPhone and Android. HSN, founded 36 years ago as the first shopping network, is an operating segment of HSN, Inc. (Nasdaq: HSNI). For more information, please visit HSN.com, or follow @HSN on Facebook and Twitter.
HSN is a leading interactive entertainment and lifestyle retailer, pioneering the way in reshaping how people shop and work. Here, entertainment combined with cutting-edge digital, mobile and gaming technology provides our customers with new ways to connect, learn, play and shop. It’s a workplace that offers an innovative and collaborative way to get down to business and where having fun while getting the job done is a brand standard…all while delivering joy and excitement to our customers every day.
Our 24-hour work environment has redefined 9-5 and new adventures are created every day in Customer Care, Marketing, Merchandising, Digital, Technology, Television and more. Wherever your passions lie, a dynamic and ever-evolving career awaits you. Not only does our stellar benefits program support career growth and giving back to the community, we also offer our employees an impressive shopping discount and many onsite convenience services.
If you’re looking to contribute to the future of retail, create work that makes you (and us) proud and have access to boundaryless opportunities, come work at HSN. It’s fun here. For more information, visit http://www.hsn.com/careers and follow HSN Careers on Facebook, Twitter and LinkedIn.
PROFESSIONAL GROWTH AND DEVELOPMENT
As an employee at HSN, you will have outstanding professional growth and development opportunities. With resources like web-based learning and customized instructor-led programs, you will be provided avenues to learn about yourself on both a professional and personal level as you build your career.
Access to over 6,000 online business courses, 12,000 on-demand videos, books and simulations covering Business and Professional Development, Microsoft Desktop, IT Certification, PMP Certification, HR Certification preparation and more.
Customized Instructor Led Programs
If you want to know more about the areas within HSN, attend Knowing Our Business programs, which explain the major functions of our organization. Want to learn more about yourself? Check out one of our MBTI™ (Myers-Briggs Type Indicator) programs that assess your personality type and how you interact with others.
Want to read books recommended by our Leaders? We have an on-site lending library and an online library, Books 24/7. Either way, you’ll have access to an extensive collection of books, videos, and self-study programs.
Experience first-hand our high-profile departments. Learn more about TV by sitting in a control room with a director and producer during a live show. Take your experience even further by listening in on our award-winning customer service team calls. Interested in areas outside of TV and Sales/Service? Partner with your leader and arrange to shadow different areas of our dynamic business.
The competitive benefits program we offer is just one more in a collection of good reasons to join the coast-to-coast HSN family of employees. Details will vary based on employment status, but to give you an idea…
Health and insurance benefits (also for spouses, same- or opposite-sex domestic partners and dependent children) include PPO, HMO, and high-deductible with HSA (Health Savings Account) medical and dental plans, vision care, life insurance, short- and long-term disability coverage, a retirement savings plan and a host of other great offerings, including:
• Pet insurance
• Wellness screenings
• Onsite car washing
• Dry cleaning services
And did we mention discounts? Not only a generous employee discount on all HSNi brands, but also:
• Discounted home insurance
• Cell phone plans
• Fitness club memberships
• And much, much, more!
To learn more visit www.hsn.com/HSNCares
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at HSN full-time (more than 3 years)Pros
Nurturing call center environment
Room for growth
Flexible schedules available
Opportunities for advancement are competitive and more rare than notRecommendsPositive Outlook
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took a day – interviewed at HSN in March 2015.Interview Details
Lengthy phone interview and computer-based role play followed. The site where I had to log in for the virtual role play came up with a screen with a font size of about 2-I had to put on my reading glasses and hold the computer six inches away from my face to read the directions. When the interviewer, playing a customer, did not have the item number I had to open a separate tab to find it. No problem except that the tab took three minutes to open. I tried to make small talk and did apologize for the slow computer, but apparently that was my fatal error. I was NOT supposed to admit that there are ANY problems at HSN, I was told. Also, apparently I was supposed to keep up a constant chatter of small talk during the entire phone call. Pay is $12 an hour, and from job description and what they expect, it should pay twice that amount. So unless you're really really in need of a job, skip this one.Interview Questions
No OfferNegative ExperienceAverage Interview
- Describe a way you handled conflict in a past job. Answer Question
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HSN is a leading interactive entertainment and lifestyle retailer, pioneering the way in reshaping how people shop and work. Here, entertainment combined with cutting-edge digital, mobile and gaming technology provides our customers with new ways to connect, learn, play and shop. It’s a workplace that offers an innovative and collaborative way to get down to business and where...
Mission: If you’re looking to contribute to the future of retail, create work that makes you (and us) proud and have access to boundaryless opportunities, come work at HSN. It’s...