HSN

www.hsni.com

HSN Video

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HSN – Why Work For Us?

undefinedABOUT HSN

HSN is a leading interactive entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names to its customers. HSN incorporates entertainment, inspiration, personalities and industry experts to provide an entirely unique shopping experience. At HSN, customers find exceptional selections in Health & Beauty, Jewelry, Home/Lifestyle, fashion/Accessories, and Electronics. HSN broadcasts live to 96 million households in the US in HD 24/7 and its website - hsn.com features more than 50,000 product videos. Mobile applications include HSN apps for iPad, iPhone and Android. HSN, founded 36 years ago as the first shopping network, is an operating segment of HSN, Inc. (Nasdaq: HSNI). For more information, please visit HSN.com, or follow @HSN on Facebook and Twitter.

 

undefinedWHY HSN?

HSN is a leading interactive entertainment and lifestyle retailer, pioneering the way in reshaping how people shop and work. Here, entertainment combined with cutting-edge digital, mobile and gaming technology provides our customers with new ways to connect, learn, play and shop. It’s a workplace that offers an innovative and collaborative way to get down to business and where having fun while getting the job done is a brand standard…all while delivering joy and excitement to our customers every day.

Our 24-hour work environment has redefined 9-5 and new adventures are created every day in Customer Care, Marketing, Merchandising, Digital, Technology, Television and more. Wherever your passions lie, a dynamic and ever-evolving career awaits you. Not only does our stellar benefits program support career growth and giving back to the community, we also offer our employees an impressive shopping discount and many onsite convenience services.

If you’re looking to contribute to the future of retail, create work that makes you (and us) proud and have access to boundaryless opportunities, come work at HSN. It’s fun here. For more information, visit http://www.hsn.com/careers and follow HSN Careers on Facebook, Twitter and LinkedIn.

 

undefinedPROFESSIONAL GROWTH AND DEVELOPMENT

As an employee at HSN, you will have outstanding professional growth and development opportunities. With resources like web-based learning and customized instructor-led programs, you will be provided avenues to learn about yourself on both a professional and personal level as you build your career.

Web-based Learning

Access to over 6,000 online business courses, 12,000 on-demand videos, books and simulations covering Business and Professional Development, Microsoft Desktop, IT Certification, PMP Certification, HR Certification preparation and more.

Customized Instructor Led Programs

If you want to know more about the areas within HSN, attend Knowing Our Business programs, which explain the major functions of our organization. Want to learn more about yourself? Check out one of our MBTI™ (Myers-Briggs Type Indicator) programs that assess your personality type and how you interact with others.

Business Libraries

Want to read books recommended by our Leaders? We have an on-site lending library and an online library, Books 24/7. Either way, you’ll have access to an extensive collection of books, videos, and self-study programs.

In-Touch Experiences

Experience first-hand our high-profile departments. Learn more about TV by sitting in a control room with a director and producer during a live show. Take your experience even further by listening in on our award-winning customer service team calls. Interested in areas outside of TV and Sales/Service? Partner with your leader and arrange to shadow different areas of our dynamic business.

undefinedThe competitive benefits program we offer is just one more in a collection of good reasons to join the coast-to-coast HSN family of employees. Details will vary based on employment status, but to give you an idea…

Health and insurance benefits (also for spouses, same- or opposite-sex domestic partners and dependent children) include PPO, HMO, and high-deductible with HSA (Health Savings Account) medical and dental plans, vision care, life insurance, short- and long-term disability coverage, a retirement savings plan and a host of other great offerings, including:

• Pet insurance
• Wellness screenings
• Onsite car washing
• Dry cleaning services
And did we mention discounts? Not only a generous employee discount on all HSNi brands, but also:
• Discounted home insurance
• Cell phone plans
• Fitness club memberships
• And much, much, more!

HSN Cares

To learn more visit www.hsn.com/HSNCares

 

HSN Reviews

187 Reviews
3.3
187 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSN CEO Mindy Grossman
Mindy Grossman
123 Ratings
  •  

    Great company, great people, great corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Hybrid in Saint Petersburg, FL
    Current Employee - Customer Service Hybrid in Saint Petersburg, FL

    I have been working at HSN full-time (more than 3 years)

    Pros

    Very generous time off policies (after initial 90 days) great leadership, lots of room for advancement within the company! Trainers, Supervisors, Managers right on up the ladder work to help you be the best that you can be, and will partner with you to help you reach your goals (even if those goals are to advance to a different department.) I have worked in call centers off and on for over 20 years, and with the exception of pay, this is hands down the best call center I have ever worked in! Management truly has an open door policy, one of my co workers emailed and idea off to the CEO and was actually scheduled an appointment to discuss her ideas... Amazing! Benefits are fairly competitive, able to meet celebrities, sample products, great discounts.. They have the best shift bid process I have ever seen in any call center, and they work to ensure that you at least get a rotating weekend off.. I have read some of the other reviews, and I am not sure where these people really worked, but you have to work really hard to get fired from HSN..

    Cons

    Pay could be better, training could be longer, no continuing education.

    Advice to ManagementAdvice

    The recession is over and competitive jobs are coming back, maybe you need to re-evaluate the pay scale? Supervisors should work the same schedules as their team. A longer training period and continuing education would do wonders for your employee retention, as would having an assigned seat, your own seat, everyday.

    Recommends
    Positive Outlook
    Approves of CEO

HSN Interviews

Updated Jan 6, 2015
Updated Jan 6, 2015

Interview Experience

Interview Experience

59%
23%
17%

Getting an Interview

Getting an Interview

73%
15%
6%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Merchandise Assistant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4 weeksinterviewed at HSN.

    Interview Details

    I applied online and was contacted for a phone interview in a day. The phone interview was with a recruiter and asked to move forward with the process. The next interview was on site, and I had to drive 2 and 1/2 hours to get there. When arriving they told me I was really early, as they had emailed me (that morning while I was driving, which they knew I was traveling from out of town) a new agenda that pushed back the interview. This was no problem for me, as I had no other plans. I was originally supposed to meet with 4 interviewers, they bumped me down to 3 on the new agenda. The first two interviewers were very pleasant; however the next interviewer seemed nice but uninterested. They told me they would let me know at the end of the week. Almost a month later they called to tell me they decided to move forward with another candidate. A very disappointing experience.

    No Offer
    Negative Experience
    Average Interview

HSN Awards & Accolades

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Additional Info

Website www.hsni.com
Headquarters Saint Petersburg, FL
Size 5000+ Employees
Founded 1977
Type Company - Public (HSNI)
Industry Retail
Revenue $2 to $5 billion (USD) per year

HSN is a leading interactive entertainment and lifestyle retailer, pioneering the way in reshaping how people shop and work. Here, entertainment combined with cutting-edge digital, mobile and gaming technology provides our customers with new ways to connect, learn, play and shop. It’s a workplace that offers an innovative and collaborative way to get down to business and where... More

Mission: If you’re looking to contribute to the future of retail, create work that makes you (and us) proud and have access to boundaryless opportunities, come work at HSN. It’s... More

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