Hard Rock International

  www.hardrock.com
  www.hardrock.com

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Hard Rock International Reviews

147 Reviews
3.3
147 Reviews
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Hard Rock International President and CEO Hamish Dodds
Hamish Dodds
48 Ratings
  1.  

    Excellent job but definitely one for a young person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in New York, NY
    Former Employee - Assistant General Manager in New York, NY

    I worked at Hard Rock International full-time (more than 10 years)

    Pros

    Work in a lively energetic atmosphere, encouraged to create a party vibe each day or night. Good benefits, sick pay, 401k, vacation time, and competitive pay. If you choose to there is opportunity to travel with this company as well.

    Cons

    Like any restaurant job you work nights, weekends, holidays and are required to work long hours. This is a very hands on type of management job, you will need to jump in and get your hands dirty.

    Recommends
    Neutral Outlook

Hard Rock International Interviews

Updated Dec 1, 2014
Updated Dec 1, 2014

Interview Experience

Interview Experience

63%
23%
13%

Getting an Interview

Getting an Interview

39%
28%
12%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Server Interview

    Anonymous Interview Candidate in Kailua Kona, HI
    Anonymous Interview Candidate in Kailua Kona, HI
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Hard Rock International.

    Interview Details

    I walked into Hard Rock Cafe, filled out a basic application and met with one of the Assistant General Managers. He asked me basic questions about why I wanted to work for Hard Rock, previous employment and personal questions (what are your hobbies, favorite band, etc). He then referred me to the General Manager who hired me on the spot. I am not sure if that happens normally, but I feel like I came in when they really needed a new server.
    A few days later I went into Hard Rock and was seated at a dinner table with another new hire server. We were served dinner - about 3 different dinner plates. The manager went over the description of each item and we ate. Afterwards we were given our training schedules, uniforms, and training manuals. We were told to study food items and store policies before arriving for our first training shifts.
    Training was strenuous and long. It lasts for 7 days and depending on how well you do, they might offer more at the end. Each training shift starts earlier than the serving shift where the trainer (a seasoned server) goes through what you will be concentrating on that day. They quiz you to make sure you have studied (make sure you know your food items before your shift!). Throughout the shift you are to follow the server and assist when needed. They will quiz you throughout the shift. During break or after the shift you are allowed to choose menu items to try for free. This is the best part of training. When I trained the trainer and I each chose an appetizer, entree and dessert. I am not sure if they allow you to do this anymore. At the end of the shift you are to meet with one of the managers and they quiz you again and ask if the shift went well and the trainer helped you learn menu items, policies, etc.
    On day 5 and 6 you will have begin to take tables on your own. Hopefully you will have a good trainer, as some might not trust you with their tables (tips). Just be sure to respect their section and make sure to cover all bases. You have plenty of opportunities after training to go off on your own and put your own spin on things, so take advantage of training and begin by practicing by the book. On day 7 you will take the entire section and your trainer will shadow you. Good luck!

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

Hard Rock International Awards & Accolades

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Additional Info

Website www.hardrock.com
Headquarters Orlando, FL
Size 5000+ Employees
Founded 1971
Type Company - Private
Industry Restaurants, Bars & Food Services
Revenue Unknown / Non-Applicable

With a total of 190 venues in 58 countries, including 144 cafes, 21 hotels and 10 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's greatest collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock Live performance venues and an... More

Mission: LOVE ALL ~ SERVE ALL ~ TAKE TIME TO BE KIND ~ ALL IS ONE ~ SAVE THE PLANET

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