Harrods Reviews

75 Reviews
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
19 Ratings

    Great place to work, I love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)

    I have been working at Harrods full-time (more than an year)


    Excellent benefits for all staff members in all roles...


    Retail hours aren't always great, but comes with working in that environment!

    Advice to ManagementAdvice

    It would be great to have a lounge / comfy area to sit & relax during breaks as we're always in our feet, not just where you can sit & eat.

    Positive Outlook
    Approves of CEO

Harrods Interviews

Updated Dec 10, 2014
Updated Dec 10, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Loyalty Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Harrods.

    Interview Details

    5 stage interview, online app, online test, telephone interview,assessment centre, manager interview (panel of 2).

    If you know someone then a referral will get you directly to final stage. ITs who you know not what you know.

    Interview Questions
    • which strategies will you personally implement to push against the current climate of low spending and create incremental spending from our client base of over 1M clients?

      How would you sell the building of harrods to 5 multilingual buyers and ensure that all technical transactional knowledge is conveyed succintly?
      View Answer
    Negotiation Details
    Accepted Offer
    Negative Experience
    Difficult Interview

Harrods Awards & Accolades

Something missing? Add an award
Britains Top Employers, CRF Institute, 2012
Best Company to Work For, Best Companies Group, 2012
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Additional Info

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Website www.harrods.com
Headquarters London, United Kingdom
Size 1000 to 5000 Employees
Founded 1849
Type Company - Private
Industry Retail
Revenue $2 to $5 billion (USD) per year

As the biggest store in the UK, Harrods offers a truly unique shopping experience and working environment.

Attracting over 15 million visitors each year, we are proud to be ranked in the top 3 tourist attractions in London, after Buckingham Palace and St Paul’s Cathedral.

Behind these staggering facts and figures, are our superb sales and support team. Without them, we... More

Mission: To be the number one department store in the world for luxury branded merchandise, maintaining an unprecedented level of retail standards, expertise and profitability... More

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