Hastings Direct Reviews

3.4
Rating Trends
Recommend to a friend
Approve of CEO
Hastings Direct CEO Edward Fitzmaurice
Edward Fitzmaurice
1 Rating
  • Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, England (UK)
    Current Employee - Customer Service Representative in Leicester, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hastings Direct part-time

    Pros

    Relaxed environment, gradual training and development programme, very supportive team leaders and coaches, growing company with progression opportunities

    Cons

    High pressured working environment, poor breakout facilities (currently), no parking

    Advice to Management

    Training is excellent with very helpful trainers and coaches, however please consider breaking the job role and specifics in the first few weeks - as apposed to 3rd week - this way reps can know what to expect and begin to mentally prepare


Hastings Direct Interviews

Interview Experience

Interview Experience

71%
0%
28%

Getting an Interview

Getting an Interview

85%
14%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Performance Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Hastings Direct.

    Interview

    Interviewed by the HR Director, who was 40 minutes late...Not a great start. Very rushed, only had 10 minutes,interview was compressed. Asked me about skills which were never advertised in the job spec. Was asked only 3 questions in total. Even they offered me the job I would declined it, because did not get a good impression, rather came across as rushed, unprofessional and unfriendly.

    Interview Questions

Hastings Direct Awards & Accolades

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Additional Info

Unlock Profile
Website www.hastingsdirect.com
Headquarters Bexhill-on-Sea, United Kingdom
Size 1000 to 5000 Employees
Founded 1997
Type Company - Private
Industry Insurance
Revenue $50 to $100 million (USD) per year
Competitors Unknown

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