Health Advocate

  www.healthadvocate.com
  www.healthadvocate.com

Health Advocate Reviews

21 Reviews
2.6
21 Reviews
Rating Trends

Recommend to a friend
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Michael Cardillo
10 Ratings
  1.  

    Great Co-Workers, Good Bonuses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Associate in Plymouth Meeting, PA
    Former Employee - Customer Care Associate in Plymouth Meeting, PA

    I worked at Health Advocate part-time (less than an year)

    Pros

    I really liked my co-workers. They were all great. A group of us would hang out afterwards too.

    Bonuses - I don't know if they going to do this anymore (they were bought by another company), but they used to really love Halloween and just handed everybody $100 cash to celebrate. That included temps and people hired only for special projects.

    Cons

    I didn't know that I was a temp to perm when I was hired - and neither did my supervisor the first couple of weeks. I ultimately left because a certain VP said things I could have proved weren't true and for those reason I would not be hired permanently. (I have a family member who works in upper management and loves her job. I think the only people hired temp to perm are the children of current employees.)

    Advice to ManagementAdvice

    I don't really have any advice to management. Most are well qualified and good at what they do.

    Recommends
    Positive Outlook
    No opinion of CEO

Health Advocate Interviews

Updated Oct 10, 2014
Updated Oct 10, 2014

Interview Experience

Interview Experience

50%
37%
12%

Getting an Interview

Getting an Interview

53%
26%
11%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    Customer Care Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4 weeksinterviewed at Health Advocate.

    Interview Details

    I was met at the door by an HR rep. She took me to the interview with a VP as my to-be supervisor was on vacation. She did not seem particularly happy. She told me she thought I was qualified, but They have a sheet of standard interview questions and they choose to go through most of them. After the interview, the HR rep took me to a computer to complete a test of basic MS Office skills and English grammar. If you have absolutely no idea, I think there are hints and it will walk you through if you still can't figure it out. I don't know how many times it will allow you to do this or what is considered a passing grade. It doesn't take very long. (I want to say it took me 15 - 20 minutes). I then didn't here anything for over a week. (My mom works in upper management and asked my to-be supervisor who had thought I had been hired in her absence and didn't realize she needed to interview me as well.) I had another interview with the supervisor. It was possibly the most awkward interview of my life. I kept looking at her and smiling and she kept looking down at the notes the VP had made during my interview with her.

    I ultimately was hired, and then I had to complete the drug screen and criminal background test and then I started training.

    Interview Questions
    • They don't really go off - script. Google a list of most asked interview questions. It's mostly questions about why you want to work there, how have you dealt with difficult work/school situations, etc.   Answer Question
    Negotiation Details
    I don't think there was a negotiation phase. HR emailed me a copy of a letter with the offer and offer amount.
    Accepted Offer

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Additional Info

Unlock Profile
Website www.healthadvocate.com
Headquarters Plymouth Meeting, PA
Size 150 to 499 Employees
Founded 2001
Type Company - Private
Industry Health Care
Revenue $10 to $25 million (USD) per year

Health Advocate helps individuals and employees work through the complexities of the health care system. Acting as a patient advocate, the company helps customers navigate their health benefit plans to reduce confusion and lower medical costs. The company's administrative, insurance, and medical experts help clients with health care issues such as care coordination, claims resolution, and locating medical specialists. Health Advocate's 5,000 commercial clients include large to small corporations, insurers and third party administrators, schools, and unions. The company was... More

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