Heritage Commerce

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Heritage Commerce Reviews

2 Reviews
2 Reviews

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Heritage Commerce President, CEO, and Director Walt Kaczmarek
Walt Kaczmarek
0 Ratings

    Good people, but losing focus on quality & employee happiness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Information Services Analyst in San Jose, CA
    Former Employee - Information Services Analyst in San Jose, CA

    I worked at Heritage Commerce


    * The benefits are excellent compared to industry standard
    * Management recognizes and promotes from within
    * Pleasant working environment
    * Nice people


    * Pay is less than industry standard in many departments, despite their claim of the opposite
    * As the company matures, its focusing more on profits and efficiencies to the detriment of the previously excellent working environment and strong focus on excellent customer service. Its slowly morphing into the big banks that founding management used to despise.
    * A lot of these problems are driven by senior management that is completely disconnected from all departments except for the sales divisions. All they really care about is the next quarter's balance sheet for investors. They've lost sight of the fact that many "unnecessary expenses" and "inefficiencies" are what create the radically different company culture that attracts customers and great employees.

    Advice to ManagementAdvice

    Get back in touch with all of your employees in all of your departments. Make sure that Heritage remains a bank that's clearly set apart from the big banks. If you destroy the culture, all you'll have is a big bank experience with less convenience to the customer than what a big bank provides.


Heritage Commerce Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Teller Interview

    Anonymous Interview Candidate in San Jose, CA
    Anonymous Interview Candidate in San Jose, CA
    Application Details

    I applied through a staffing agency. The process took a weekinterviewed at Heritage Commerce in December 2008.

    Interview Details

    I got a position in the company through a temp agency and was hired on as a temporary teller. It took the full 90 business days to be converted from temporary to full-time regular. Once you are past the 90 days, you will be offered a position based on the availability of funds in the company.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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Additional Info

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Website www.heritagecommercecorp.com
Headquarters San Jose, CA
Size 150 to 499 Employees
Founded 1997
Type Company - Public (HTBK)
Industry Finance
Revenue $50 to $100 million (USD) per year

If you know the way to San Jose, you may also know the way to Heritage Commerce. It is the holding company for Heritage Bank of Commerce, which operates about a dozen branches in the South Bay region of the San Francisco area. Serving consumers and small to midsized businesses and their owners and managers, the bank offers savings and checking accounts, money market and retirement accounts, and CDs, as well as cash management services and loans. Commercial, construction, land, and mortgage loans make up most of the company's loan portfolio, which is rounded out by home... More

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Heritage Commerce

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