Holland America


Holland America Reviews

121 Reviews
121 Reviews
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Holland America President and CEO Stein Kruse
Stein Kruse
62 Ratings

    Don't take on-board job too seriously, and you will have a good time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holland America as a contractor (more than an year)


    The travel opportunities are amazing!! Even if you get stuck with a repetitive itinerary, you really can't beat it and it is the main reason why most people do this job. Most of the crew members are friendly and just want to have a good time. Enjoy the experience but don't take the job too seriously. Onboard HR tries hard to make things entertaining for crew members of all ranks. Good for a short time but have other plans for your future.


    Pay for most of the non-management jobs are pretty bad, so it can be difficult to save. A large majority of the passengers are really really really really mean and nasty. You may think that they just went on vacation to complain, frown, and be nasty to cruise ship staff. Passengers are very demanding and love to see crew members run around for them to make them happy. Lack of advancement opportunities. You can probably tell on your first day who will advance onboard to a higher position because they are hooked-up or the 'favorite' of the managers already, which results in many others wasting their time trying to work hard for a better position. Easy to get burnt out.

    Advice to ManagementAdvice

    Make the staff happy! Increased understanding between land-based and on-board staff of what the job entails and what we deal with.

    No opinion of CEO

Holland America Interviews

Updated Dec 10, 2014
Updated Dec 10, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Human Resources Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Holland America.

    Interview Details

    Telephone interview with a great HR Professional who asks more about experience than other useless questions. Very clear with the Company's information. What he says is what you get. No difficult questions, He likes to confront your experience with real cases.

    Interview Questions
    • If you are experience there are not difficult questions, Interviewer just want to now about your career and if the profile suits the company's culture and goals.   Answer Question
    Negotiation Details
    Starting salary, HRM Benefits : Single cabin, medical reimbursement for first time, etc.
    Accepted Offer
    Positive Experience
    Average Interview

Holland America Awards & Accolades

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Additional Info

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Website www.hollandamerica.com
Headquarters Seattle, WA
Size 1000 to 5000 Employees
Founded 1873
Type Subsidiary or Business Segment
Industry Travel & Tourism
Revenue $100 to $500 million (USD) per year

With 140 years of experience, Holland America Line is recognized as the undisputed leader in the cruise industry’s premium segment. Holland America Line’s fleet of 15 ships offers nearly 500 cruises to 320 ports of call in more than 100 countries, territories or dependencies. Two- to 114-day itineraries visit all seven continents, including Antarctica, South America, Australia/New Zealand and Asia voyages; a Grand World Voyage; and popular sailings to ports in the Caribbean, Alaska, Mexico, Canada/New England, Europe and Panama Canal.

Holland America’s Shoreside Campus... More

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