Recent Updates
  • Hotwire update
    4 days ago

    President of Hotwire Henrik Kjellberg shares our Top Holiday Deal Destinations for Canada:

    Top Canadian Holiday Deal Destinations

    Posted: It's hard not to love the holiday season. It's the perfect time of year to come together with friends and family and take some time away from work. While the holidays are a joyous time of year that are meant to bring family and friends together to celebrate, the holiday season marks one of the most costly times of year for travel and hotel bookings.

  • Hotwire update
    4 days ago

    Happy Holidays! This past week Hotwire filled two barrels with new toys for the San Francisco Fire Fighters Toy Program. More about the program can be found at:


Hotwire – Why Work For Us?

People choose to visit because they’re looking to relax and celebrate life. Incidentally, that’s the same reason people come to work here. We direct our customers to the best deals and help travel providers fill airline seats, hotel rooms and rental cars that would otherwise go unsold. So we’re involved in a fulfilling, win-win business because we know that we’re helping those who value money, just like us. To be a part of, you need to love the thrill of finding that perfect deal.

Yes, we dress casual but our culture goes beyond just the dress code. Our work is based on collaboration so we need to trust each other and enjoy one another’s company. Whether it’s at a holiday party, or over an in-office ping-pong game, we never stop learning about each other. We’re smart enough to know that a quick laugh mid-meeting can go a long way later. We save our customers’ money and our employees too with comprehensive benefits, paid vacations, fitness subsidies and in the truest spirit of Hotwire, discounted travel opportunities


Our mission

To deliver superior value to our travel consumers and partners and foster a fulfilling, collegial work environment for all of our employees.

Who we are

  • We are travel value retailers. We offer a powerful combination of quality travel products and services at low prices.
  • We are focused. Everything we do every day is for the single purpose of exceeding the expectations of our Travelers and Travel Partners.
  • We are efficient and productive. We do more with less. Period.

What we value

  • Each other. It’s a privilege to work with a group of such good, smart people.
  • Enthusiasm. We are dedicated to our work, our travels, and pretty much everything else we do.
  • Results. We take action. We get things done.
  • Collaboration. Individuals don’t make great companies. Teams do.
  • Fun. Without it, the rest doesn’t matter all that much.

Corporate Citizenship Program

At Hotwire, our success is fueled by a shared belief that every individual can make an impact, bringing our talents together to accomplish amazing things. Whether it’s serving communities around the world as part of our Global Day of Caring, giving in-kind consulting advice to help a charitable organization thrive, or providing grants to philanthropic initiatives worldwide, we believe in people helping people to make a difference.


Giving @ Work

Our commitment to giving back in our communities is a direct reflection of the interests and passions of our more than 14,000 employees worldwide. Read our virtual Giving Report to learn more about our giving efforts.

Our Giving Philosophy

  • Corporate Charitable Partners
    As a global company we are committed to supporting the life-changing work of organizations around the world like St. Jude Children’s Research Hospital and Free the Children through direct grants, in-kind donations, and giving campaigns.
  • Matching Gift Program
    Employee donations to eligible non-profit organizations are matched 1:1 up to $4,000 USD each year. In addition, employees that volunteer their time can have $15 USD per hour donated to a non-profit organization (up to $1,000 USD of their matching gifts benefit).
  • Employee Volunteerism
    Our employees are passionate volunteers, giving their time and talents to organizations that reflect their interests, as well as community needs. In addition, our annual Global Day of Caring event held in September provides an opportunity for employees worldwide to put work aside for a day, gathering with colleagues to make a tangible impact for local charities.
  • Community Grants
    Throughout the year, we provide special financial grants to a variety of charitable organizations to help deliver programs in the local communities where we have employees.

At Hotwire. we believe in a work well, live well approach and offer benefits to meet your professional, personal, and family needs. Below are samples of some of the benefits offered to our U.S. employees.

  • Check-Up Time:  comprehensive medical, dental, vision, prescriptions, flexible spending accounts, onsite flu shots, life and AD&D plus disability insurance, and more.
  • Down Time:  paid vacation at 3 weeks your first year (going up to 5 weeks based on tenure), company holidays, and sick leave.
  • Travel Time:  reimbursements for leisure travel each year ($250-$750 USD, depending on tenure).
  • Wellness time:  annual fitness reimbursementonsite health clinic in the Bellevue HQ, biometric screenings, lifestyle management coaching program, Expert Medial Opinion service (free second opinion on a medical treatment / diagnosis), online health and wellness tools and trackers, and much more.
  • Investment Time:  401(k) savings plan with company match, Employee Stock Purchase Plan, plus retirement education.
  • Other Perks:  tuition reimbursement, transportation benefits, pet insurance, matching charitable gift program, adoption assistance, employee assistance program, group legal program, new parent benefits, employee rewards and recognition, retail discounts, employee referral bonus program, company events / activities, and no stuffy dress codes.


Hotwire Reviews

124 Reviews
124 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
38 Ratings

    I like coming to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire


    Great work life balance, benefits, culture and immediate managers are awesome.


    Disorganized -- groups often work independently of one other instead of together so it is really hard to get anywhere with new ideas

    Positive Outlook
    Approves of CEO

Hotwire Interviews

Updated Dec 18, 2014
Updated Dec 18, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Hotwire.

    Interview Details

    initial communication began with a standard HR telephone interview. I then had a phone interview with the hiring manager and was told I would hear in a couple of weeks whether I would be brought out to headquarters for a face to face interview. I was called a couple of days later and arrangements were made to fly me out. I was e-mailed flight and hotel information along with the interview schedule for the day. No other support of guidance was provided I needed to figure everything out as far as getting to hotel and office the next day. The interview was a series of interviews with different people including a phone interview with their outsourced call center vendor. It was a total of five people I met with, there were no bathroom breaks or such given in between any of the different people. They gave the impression I was taking up too much of their time. I left to catch public transport, at my expense, back to the airport and got a voice mail the next day that I had been turned down.

    Interview Questions
    • The most challenging question or one that sticks out the most was when asked "when have you had to say no to a higher up person" they were looking for multiple specific examples of such with names   View Answer
    No Offer
    Negative Experience
    Difficult Interview

Hotwire Awards & Accolades

Something missing? Add an award
Silver for General Website (Travel Category), W3 Awards, 2011
Leading Provider of Outstanding Ground Transportation Deals, Travelzoo Awards, 2011
Best Mobile Web Site, Eye for Travel Awards, 2012
Magellan Award (Online Travel Services – Trip Planning), Travel Weekly, 2012
Best Travel Mobile Website, Web Marketing Association, 2012
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Additional Info

Headquarters San Francisco, CA
Size 150 to 499 Employees
Operated By Expedia
Founded 2000
Type Subsidiary or Business Segment
Industry Consumer Services
Revenue $10 to $25 million (USD) per year is a leading discount travel site with low rates on airline tickets, hotel rooms, rental cars and vacation packages. Launched in 2000, Hotwire, Inc. obtains deep discounts from its travel suppliers to help travelers book unsold airline seats, hotel rooms and rental cars. is an award winning website and Hotwire, Inc. is an operating company within Expedia, Inc. For more information, visit operates sites in 12 countries worldwide.

Hotwire, an equal opportunity employer, offers an exciting opportunity for... More

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