Hyatt – Why Work For Us?

We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by making a difference in the lives of the people we touch every day. We focus on this mission in pursuit of our goal of becoming the most preferred brand in each segment that we serve for our associates, guests, and owners. We support our mission and goal by adhering to a set of core values that characterizes our culture.

We manage, franchise, own and develop Hyatt branded hotels, resorts and residential and vacation ownership properties around the world. As of September 30, 2013, the company's worldwide portfolio consisted of 535 properties.

Why Join Hyatt?

At Hyatt, it is our mission to provide authentic hospitality. We strive to make a difference in the lives of those we ‘touch’ every day – that is our definition of hospitality. Our values are our guiding principles and they have shaped our culture over the past years. By joining Hyatt, you will have a unique opportunity to experience ‘authentic hospitality’ as one of ourassociates. Continue learning new skills and acquire additional knowledge, and to develop in your career to fulfill your personal and professional goals. Are you motivated and passionate? Do you have a sense of fun? Are enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – at Hyatt you are always ‘more than welcome’. As a colleague of the Hyatt team, not only will you receive outstanding rewards and recognition,you will also be a part of a larger family. Your team will support your well-being and you will be part of a collaborative work environment. Apply with us today, or talk to any of our colleagues around the world about their experience with Hyatt!

Our Philosophy

The success of Hyatt is driven by over 80,000 associates around the world who provide authentic hospitality and strive to make a difference in the lives of the guests they encounter every day. The Hyatt culture is built around a 50-year tradition of innovation and excellence, a deep understanding of the hospitality industry and a passionate commitment to delivering the most rewarding experience possible to our guests and our associates.

Mission: We provide authentic hospitality. We make a difference in the lives of those we 'touch' everyday -- that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.

Goals: We aspire to be the preferred brand in each of the segments we serve. Most preferred among our employees, guests and owners.?

Values: Mutual Respect, Intellectual Honesty, Integrity. Humility, Fun, Creativity and Innovation.

You'll enjoy equal parts rewards and recognition

Hyatt believes in its employees in celebrating success and in highlighting accomplishments! Employees take pride in being part of such a collaborative environment. As an employee of the Hyatt team, not only will you receive outstanding rewards and recognition, but you’ll also be a part of a family-friendly atmosphere consistently labeled with "great camaraderie". You’ll feel a tremendous sense of pride when you’re recognized for your contributions to our exceptional guest experiences.

Hyatt is equally committed to ensuring that you, your family or domestic partner stay healthy, take advantage of opportunities, plan for the future and take time to enjoy life. As healthy and happy people, Hyatt employees are committed to working in our collaborative environment.

Hyatt's worldwide recognition and rewards programs will vary depending on the country. Local benefit packages will be offered for those hotels outside of North America.

It's where you belong

With your upbeat attitude and desire to exceed our guests’ expectations, you’re an ideal candidate for a career with Hyatt. In our culture of inclusion, you’ll feel accepted for the individual you are, regardless of your background, style, ideas, or beliefs. We continue to receive recognition as one of America’s best companies for our diverse population. Surrounded by this kind of encouragement, you’re sure to grow and enjoy plenty of satisfaction as you move your way to the top.

For one week, every year, Hyatt comes together globally to Celebrate Our People by recognizing and acknowledging the most important asset to the company, our associates. This is also the perfect time to understand the differences of our associates and understand the vast cultures represented in the company by pairing and celebrating with a sister hotel in another country.

We recognize that embracing and achieving true diversity and inclusion among our employees and clients is an ongoing process. A process with challenges, but with exceptional opportunities for business and personal growth. Hyatt’s commitment is best evidenced by our focus on company-wide initiatives. Our initiatives, which fall into five key elements – Commitment, Accountability, Measurement, Development and Communication - maintain and enhance Hyatt’s image as an Employer of Choice, Business Partner, and Community Ally throughout the communities we serve.

In addition, Hyatt abides by local equal employment opportunity policy to assure that all personnel related actions are administered without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, pregnancy, national origin, ancestry, age, religion, mental or physical disability or any other group protected by law.

Our career options are as varied as our properties

Hyatt is one of the most recognizable names in the hospitality industry. With its vast cultural and geographic diversity, Hyatt has many alternatives for ones success. Whether you’re interested in gaining valuable experience as an intern or a Corporate Management Trainee, beginning your career in an entry-level position, or challenging yourself as an accomplished professional, Hyatt offers exciting and rewarding career options in many different areas. There’s virtually no limit to where your ambition can take you in our world-class organization.

Search our career options here.

Hyatt Reviews

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Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
231 Ratings
  1. 1 person found this helpful  

    Great place to work - depending on location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Head/Manager
    Current Employee - Department Head/Manager

    I have been working at Hyatt full-time (more than 3 years)


    I've worked at two different properties - one full service, one select service. Most of my "pros" come from full service but some apply to both. Time off policies can be flexible depending on which department you work in. My experience has been in rooms division and there is a lot of flexibility in days off depending on your manager or who writes your schedule. Promotions came fairly quickly, with lots of opportunity for lateral moves to gain experience within the division, which can be helpful in moving up.
    The first property I worked at had a lot of leeway with budgeting, so they were able to do a lot of incentives and special events for their employees. Each property varies on this, but overall at the corporate level, they value their employees and strive to show this. Benefits are good, especially when it comes to staying at Hyatts around the world.


    Compensation is much better at full-service hotels (in my experience). Select service expects you to do so much more with less hours & fewer employees. Because there are fewer levels of management, each manager is expected to take on a lot more responsibility throughout the hotel. Leadership varies by property (obviously) and my experiences were better in full service.
    Because the hotel business is 24/7, expect to miss holidays and work crazy hours when you're starting out - or just starting a new position. Your friends with "banker's hours" jobs will NOT understand your schedule but there are plenty of new friends to be made in the industry who completely understand that sometimes an after work bite to eat comes at midnight.

    Positive Outlook
    Approves of CEO

Hyatt Interviews

Updated Dec 21, 2014
Updated Dec 21, 2014

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    Application Details

    I applied through other source. The process took a weekinterviewed at Hyatt.

    Interview Details

    I received a phone call about my inquiry. I was informed of a position at the time. I was given a few days notice of appointment. I was hired by G.M.

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Hyatt Awards & Accolades

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Best Places to Work for LGBT Equality, Human Rights Campaign, 2013
Top 100 IDEAL™ Employer, Universum USA, 2013
Glassdoor’s Employees’ Choice Award - Top 50 Large Companies, Glassdoor, 2014
Employees' Choice -50 Best Places to work, Glassdoor, 2013
LATINA Style 50, LATINA Style, 2013
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Additional Info

Headquarters Chicago, IL
Size 5000+ Employees
Founded 1957
Type Company - Public (H)
Industry Travel & Tourism
Revenue $2 to $5 billion (USD) per year

We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by making a difference in the lives of the people we touch every day. We focus on this mission in pursuit of our goal of becoming the most preferred brand in each... More

Mission: We provide authentic hospitality by caring for people. We make a difference in the lives of those we 'touch' everyday so they can be their best-- that is our... More

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