Hyatt – Why Work For Us?



We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by making a difference in the lives of the people we touch every day. We focus on this mission in pursuit of our goal of becoming the most preferred brand in each segment that we serve for our associates, guests, and owners. We support our mission and goal by adhering to a set of core values that characterizes our culture.

We manage, franchise, own and develop Hyatt branded hotels, resorts and residential and vacation ownership properties around the world. As of September 30, 2013, the company's worldwide portfolio consisted of 535 properties.


Why Join Hyatt?

At Hyatt, it is our mission to provide authentic hospitality. We strive to make a difference in the lives of those we ‘touch’ every day – that is our definition of hospitality. Our values are our guiding principles and they have shaped our culture over the past years. By joining Hyatt, you will have a unique opportunity to experience ‘authentic hospitality’ as one of ourassociates. Continue learning new skills and acquire additional knowledge, and to develop in your career to fulfill your personal and professional goals. Are you motivated and passionate? Do you have a sense of fun? Are enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – at Hyatt you are always ‘more than welcome’. As a colleague of the Hyatt team, not only will you receive outstanding rewards and recognition,you will also be a part of a larger family. Your team will support your well-being and you will be part of a collaborative work environment. Apply with us today, or talk to any of our colleagues around the world about their experience with Hyatt!




Our Philosophy

The success of Hyatt is driven by over 80,000 associates around the world who provide authentic hospitality and strive to make a difference in the lives of the guests they encounter every day. The Hyatt culture is built around a 50-year tradition of innovation and excellence, a deep understanding of the hospitality industry and a passionate commitment to delivering the most rewarding experience possible to our guests and our associates.


Mission: We provide authentic hospitality. We make a difference in the lives of those we 'touch' everyday -- that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.



Goals: We aspire to be the preferred brand in each of the segments we serve. Most preferred among our employees, guests and owners.?


Values: Mutual Respect, Intellectual Honesty, Integrity. Humility, Fun, Creativity and Innovation.


You'll enjoy equal parts rewards and recognition

Hyatt believes in its employees in celebrating success and in highlighting accomplishments! Employees take pride in being part of such a collaborative environment. As an employee of the Hyatt team, not only will you receive outstanding rewards and recognition, but you’ll also be a part of a family-friendly atmosphere consistently labeled with "great camaraderie". You’ll feel a tremendous sense of pride when you’re recognized for your contributions to our exceptional guest experiences.


Hyatt is equally committed to ensuring that you, your family or domestic partner stay healthy, take advantage of opportunities, plan for the future and take time to enjoy life. As healthy and happy people, Hyatt employees are committed to working in our collaborative environment.


Hyatt's worldwide recognition and rewards programs will vary depending on the country. Local benefit packages will be offered for those hotels outside of North America.

It's where you belong

With your upbeat attitude and desire to exceed our guests’ expectations, you’re an ideal candidate for a career with Hyatt. In our culture of inclusion, you’ll feel accepted for the individual you are, regardless of your background, style, ideas, or beliefs. We continue to receive recognition as one of America’s best companies for our diverse population. Surrounded by this kind of encouragement, you’re sure to grow and enjoy plenty of satisfaction as you move your way to the top.


For one week, every year, Hyatt comes together globally to Celebrate Our People by recognizing and acknowledging the most important asset to the company, our associates. This is also the perfect time to understand the differences of our associates and understand the vast cultures represented in the company by pairing and celebrating with a sister hotel in another country.




We recognize that embracing and achieving true diversity and inclusion among our employees and clients is an ongoing process. A process with challenges, but with exceptional opportunities for business and personal growth. Hyatt’s commitment is best evidenced by our focus on company-wide initiatives. Our initiatives, which fall into five key elements – Commitment, Accountability, Measurement, Development and Communication - maintain and enhance Hyatt’s image as an Employer of Choice, Business Partner, and Community Ally throughout the communities we serve.




In addition, Hyatt abides by local equal employment opportunity policy to assure that all personnel related actions are administered without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, pregnancy, national origin, ancestry, age, religion, mental or physical disability or any other group protected by law.

Our career options are as varied as our properties

Hyatt is one of the most recognizable names in the hospitality industry. With its vast cultural and geographic diversity, Hyatt has many alternatives for ones success. Whether you’re interested in gaining valuable experience as an intern or a Corporate Management Trainee, beginning your career in an entry-level position, or challenging yourself as an accomplished professional, Hyatt offers exciting and rewarding career options in many different areas. There’s virtually no limit to where your ambition can take you in our world-class organization.


Search our career options here.

Hyatt Reviews

3.8
Rating Trends
Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
302 Ratings
  • any job that needs someone who is fluent in English.I have 7yrs+ in the restaurant,maid or public relations.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Any in San Juan, PR
    Current Employee - Any in San Juan, PR

    I have been working at Hyatt full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Im a quick learner.I believe im an important part of a team.I enjoy hard work.I need a job.im goood at waitressing,cook,I work hard.

    Cons

    Waiting to hear from you.

    Advice to Management

    I appreciate this opportunity and hope to b hired.thank you.


Hyatt Interviews

Interview Experience

Interview Experience

69%
20%
9%

Getting an Interview

Getting an Interview

66%
10%
8%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Washington, DC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Hyatt (Washington, DC).

    Interview

    I applied online and about a week later I got an email from HR saying I had an interview on a certain day and I need to get there during a few hour time window. First interview was with HR, passed that round so I went upstairs and interviewed with two different front desk managers. Then the last interview was with the general manager. I was working a part time job at the time so my schedule was a little difficult so they let me do all three interviews in one day. Everyone I interviewed with was very nice and professional. They called me a couple days later and offered me the job.

    Interview Questions

    • They asked about what customer service experience you had and how you deal with difficult situations.   Answer Question

    Negotiation

    There wasn't any really.

Hyatt Awards & Accolades

Something missing? Add an award
Best Places to Work for LGBT Equality , Human Rights Campaign, 2013
Top 100 IDEAL™ Employer , Universum USA, 2013
Glassdoor’s Employees’ Choice Award - Top 50 Large Companies , Glassdoor, 2014
Employees' Choice -50 Best Places to work , Glassdoor, 2013
LATINA Style 50 , LATINA Style, 2013
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Additional Info

Website www.hyatt.com
Headquarters Chicago, IL
Size 5000+ Employees
Founded 1957
Type Company - Public (H)
Industry Travel & Tourism
Revenue $2 to $5 billion (USD) per year

We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by making a difference in the lives of the people we touch every day. We focus on this mission in pursuit of our goal of becoming the most preferred brand in each ... More

Mission: We care for people so they can be their best.

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