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IATA Reviews

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72 Reviews
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IATA Director General & CEO Tony Tyler
Tony Tyler
27 Ratings


    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IATA


    great coworkers, every one is passionate about the aviation industry, decent salary


    management brought in from elsewhere-didn't come up with organization so they sometimes did not really know what they were doing

IATA Interviews

Updated Dec 10, 2014
Updated Dec 10, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university. The process took 2+ monthsinterviewed at IATA in July 2012.

    Interview Details

    I applied for an internship in the Amman, Jordan office after receiving a special invitation via an alumni connection at my university. A month later, I received an email reply from the alumni connection (an IATA HR staff member) informing me that the position for the internship had already been filled, but that he had looked at my resume and thought I could be a great fit for a fulltime Customer Service position.

    We scheduled a skype interview and I was impressed with the HR guy's willingness to spend an hour talking with me. He even assured me that people came to IATA from all sorts of professional backgrounds, and that I should not be discouraged by my previous non-profit experience. We ended the conversation positively with the HR guy asking me to email him my university diploma and a list of references. He would forward my materials onto the team manager in Amman, who would lead the next interview.

    I emailed all the requested materials and patiently waited. After a week, I followed up and the HR guy told me the team manager had a personal issue to attend to and wouldn't be working for the rest of the week. I wrote back promising to touch base the following week. I wrote a week later, no response. I wrote again the next week, no response. I wrote each week for a month before finally accepting another job offer.

    As I had been essentially "recruited" from an internship application to apply for a full-time position, the experience was a let down. I just wish the HR guy could have been honest and not wasted my time if something came up to delay the process or if he wasn't seriously considering hiring me. This type of communication signals a lack of transparency and integrity.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview

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Additional Info

Unlock Profile
Website www.iata.org
Headquarters Montréal, Canada
Size 1000 to 5000 Employees
Founded Unknown
Type Nonprofit Organization
Industry Business Services
Revenue $100 to $500 million (USD) per year
Competitors Unknown

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