IP Casino, Resort and Spa

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IP Casino, Resort and Spa Reviews

8 Reviews
2.4
8 Reviews
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Recommend to a friend
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Keith E. Smith
1 Rating
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    The collapse of an empire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Biloxi, MS
    Former Employee - Bartender in Biloxi, MS

    I worked at IP Casino, Resort and Spa part-time (more than 5 years)

    Pros

    The Casino at one point rivaled to be the best on the coast. In business, work environment, money, and even part-time benefits. The employee discounts were better than average. Under the era of John Lucas, it wasn't a job; but, a family.
    It was excellent when part-time benefits existed.

    Discounted Med Analysis Clinic visits.
    Discounted Gym membership.
    They did offer "anonymous" annual employee surveys.

    The opportunities for advancement were excellent. F&B middle management does a great job of recognizing talent.

    Cons

    In the rat race to become full time, I was promised a chance at full time status. When the opportunity arrived, I was sent home for the better part of my final qualifying work week... sabotaged. That was during year 4.

    During the 5th year Boyd took over. After giving the corporate version a chance I noticed the business model had changed for the worse. Customers became numbers, as did the employees. It became quantity, not quality.

    The "Open Door" policy that was enacted during the takeover seemed superficial, unwelcoming, and conditional.

    Advice to ManagementAdvice

    The next time Boyd Gaming decides to purchase a property. Take note of all the things that work for the property. The idea of reinventing the wheel to match your business model doesn't always work for the regional market. Morale gets stifled.

    A HR figurehead should NEVER be excited over firing people. They were overheard at a mass drug screening celebrating people getting to lose their jobs. This (test) did not affect me - nor would it have. But, a figurehead of HR looking forward to releasing people echoed property-wide: a person that represents morale, became its disdain. I hope that's changed.

    Upon leaving I noticed lower management seemed to operate out of fear - I realize the dust may have settled since then. Yet, when departmental "leaders" govern out of fear, "line-level" employees smell it. The ability to effectively lead by example becomes compromised.

    You did a great job promoting anti-union. However, if you continue to bully your employees do not be surprised if you force that hand. Fear tactics, empty promises and false representation will lead to resentment. Resentment will lead to action. And you may not like what could potentially happen to your flexibility of power. Vegas is mostly union. The coast is not - so, return to your state of relaxed. There is always the alternative. We could look at history: unions "saved" us in the last depression. So... be careful, for what you wish.

    Recommends
    Negative Outlook
    No opinion of CEO

IP Casino, Resort and Spa Interviews

Interview Experience

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  1.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at IP Casino, Resort and Spa.

    Interview Details

    I got a call from the supervisor to set up an interview. I arrived about 15 minutes early because I wasn't sure where to go. I went to Trends to ask the employee to get the managers. I had to sit around and wait a good while, I kind of expected it since I arrived early. I ended up having an interview with 3 managers.

    Interview Questions
    • There wasn't any difficult questions, just normal interview questions. The most difficult part was being interviewed with three people.   View Answer
    Negotiation Details
    No negotiation
    Accepted Offer
    Negative Experience

IP Casino, Resort and Spa Awards & Accolades

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Additional Info

Website www.ipbiloxi.com
Headquarters Biloxi, MS
Size 1000 to 5000 Employees
Operated By Boyd Gaming
Founded 1997
Type Subsidiary or Business Segment
Industry Arts, Entertainment & Recreation
Revenue Unknown / Non-Applicable
Competitors Beau Rivage Resorts

Winner of the coveted AAA Four Diamond Award, IP Casino Resort Spa is Biloxi's premier one-stop resort destination. From the Gulf Coast's only Vegas-style ultra-lounge to a 32-story hotel with great water views, IP Casino Resort Spa has it all.

Mission: We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our... More

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