Icing by Claire's

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Icing by Claire's Reviews

47 Reviews
47 Reviews
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2 Ratings

    Assistant Manager, what's next?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Icing by Claire's full-time for more than 3 years


    You get a store discount of 50% off of all items and items that are currently "trending" you get 60% off. You learn how to be a leader because most of the time you work alone. You get an ear piercing license. Free items here and there. Flexible shifts. Usually 7.5/8 hour shifts.


    The fact that you'll work completely alone sometimes makes it hard to balance ringing someone up while having to do an ear piercing and someone wanting body jewelry out of a case plus having to watch if people are stealing. You will have to confront people who are stealing and they'll sometimes get aggressive. It's hard to move up the ladder if no one is going to quit (you're stuck for so long that at times you'll be like should i look for a new job?)… All black wardrobe. You HAVE to wear their jewelry at all times (at least three things), if you're not making much then it's hard for you to always have to keep up and pay your bills. You have to have good numbers or else you'll be pointed out during weekly conference calls between managers and district manager. 30 minute lunches when waiting in line for food is already 15 minutes. Lame store contests/prizes (for example a $5 gift card to your own store).

    Advice to ManagementAdvice

    Start doing more. It's hard when people below you have to do all the work while you keep taking breaks to go talk with other managers or pretend you're actually doing a lot. Notice what the people below you are actually doing and compliment them. Markdowns should be before planogram so the store isn't so unorganized. There also shouldn't be so many updates within one month. When a store starts something new that the company likes and starts having other stores do you should get recognition, but no…never happens.

    Neutral Outlook

Icing by Claire's Interviews

Updated Sep 3, 2014
Updated Sep 3, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Third Key Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at Icing by Claire's in August 2014.

    Interview Details

    I walked in and asked for an application. The store manager told me later that she does not give out apps to people who look like they are dressed to want a job (I had on a maxi dress with a jacket over it, with flats, earrings, braclets and a necklace). I told her I would fill out the app and bring it right back and I did.
    Upon returning the application, I said "so tell me about the position", and she interviewed me on the spot. She then said her DM would interview me, which she did via phone interview the next week. The DM called the store manager a few days later and gave her the OK to hire me. The entire process took about two weeks because the DM was going on medical leave.

    Interview Questions
    • Initial Interview: asked about experience, how I would feel about working alone, how I would feel about piercing ears, if I could wear the dress code (solid black)   View Answer
    • Phone Interview: first question, "tell me about yourself"   View Answer
    • Phone Interview: In order from one to three, which of these would be most and least difficult for you? Store operations, visual merchandising, customer service   View Answer
    • Phone: Why do you want to work here?   View Answer
    • Phone: Tell me about one of your good qualities   View Answer
    • Phone: Based on your previous jobs, would you feel comfortable working in a fashion forward environment?   View Answer
    • Phone: Questions for me?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview

Icing by Claire's Awards & Accolades

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Additional Info

Edit Profile
Website www.icing.com
Headquarters Hoffman Estates, IL
Size 1 to 5 Employees
Founded Unknown
Type Company - Private
Industry Unknown
Revenue Less than $1 million (USD) per year
Competitors Unknown

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