InfoCision Reviews

122 Reviews
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
InfoCision CEO Craig Taylor
Craig Taylor
34 Ratings
  1. 1 person found this helpful  

    You get back what you put in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Manager in Akron, OH
    Current Employee - Call Center Manager in Akron, OH

    I have been working at InfoCision full-time (more than 5 years)


    Family oriented, this company cares about it's employees and really takes care of them all. Great place to work - the people are amazing


    Constant change - but I suppose that's the nature of the business. You have to be willing to change to stay ahead of the industry

    Positive Outlook
    Approves of CEO

InfoCision Interviews

Updated Sep 18, 2014
Updated Sep 18, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Communicator Interview

    Anonymous Employee in Austintown, OH
    Anonymous Employee in Austintown, OH
    Application Details

    I applied online. The process took a weekinterviewed at InfoCision in August 2014.

    Interview Details

    I applied online and received a call the next day. I went in for a face to face interview the following week. I had to take a skills test on a computer which was very easy, although the computer was outdated. I got a call a few days later offering me the job.

    Interview Questions
    • Would you be willing to pray with a donor on the phone?   Answer Question
    Reasons for Declining

    One of the benefits on the job posting was that most jobs were Monday through Friday day shifts. That was not the actual case, and you were forced to work one weekend day. Also, the base pay decreased.

    Declined Offer
    Negative Experience
    Easy Interview

InfoCision Awards & Accolades

Something missing? Add an award
Sales and Customer Service, Stevie Awards, 2014
Certified Accredited Contact Center, Professional Association for Customer Engagement, 2013
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Additional Info

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Headquarters Akron, OH
Size 1000 to 5000 Employees
Founded 1982
Type Company - Private
Industry Telecommunications
Revenue $100 to $500 million (USD) per year

InfoCision Management Corporation, the second largest privately held teleservices company, is a leader and trusted marketing partner to many Fortune 500 companies and nonprofit, religious and political organizations. InfoCision clients are household names consumers depend on and the company serves to create optimal customer experiences and high value. Founded in 1982 and based in Akron, Ohio, InfoCision has locations throughout Ohio, Pennsylvania and West Virginia.

For over 30 years, InfoCision’s employees have been at the heart of its success. Two enduring principles...

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