Inktel

  www.inktel.com
  www.inktel.com

Inktel Photos

Renovated Break Room-- Unveiled May 2012

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Inktel Reviews

28 Reviews
2.3
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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J. Ricky Arriola
21 Ratings
  1.  

    Inktel has been a positive experience for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Miami Lakes, FL
    Current Employee - Customer Service Representative in Miami Lakes, FL

    I have been working at Inktel

    Pros

    I had very little work experience when I started at Inktel. My supervisor has had a lot of faith in me and has helped develop my skill sets. I am so motivated to advance in the company. Almost all the supervisors at my location started off on the phones, so I am confident I can move up in this company.

    Cons

    There are very strict rules and guidelines around performance and attendance. I guess this is needed in the call center environment.

    Advice to ManagementAdvice

    Special thanks to my supervisor for believing in me and giving me opportunities for development.

    Recommends
    Positive Outlook
    Approves of CEO

Inktel Interviews

Updated Oct 24, 2014
Updated Oct 24, 2014

Interview Experience

Interview Experience

50%
12%
37%

Getting an Interview

Getting an Interview

39%
31%
15%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Miami Lakes, FL
    Anonymous Interview Candidate in Miami Lakes, FL
    Application Details

    I applied through an employee referral – interviewed at Inktel in October 2014.

    Interview Details

    The hiring and interview process is bogus. It looks like they just have any ol' person come interview us. I had a guy walk into my interview text after I sat out there and waited until someone came and I asked them. From there they took me to another room where I sat and waited. From there after the interview it's like they go and talk about you to everyone they work with like you didn't have my friend Call me to ask if I want the job so obviously they're, going to come back and tell me. They are by far the worst and a waste of time.

    Interview Questions
    • Have you ever worked in a call center?   View Answer
    Negotiation Details
    There was none.
    Accepted Offer
    Negative Experience
    Average Interview

Inktel Awards & Accolades

Something missing? Add an award
Best Companies to Work for in Florida (Large), Best Companies Group, 2009

Additional Info

Unlock Profile
Website www.inktel.com
Headquarters Miami Lakes, FL
Size 150 to 499 Employees
Founded Unknown
Type Company - Private
Industry Business Services
Revenue $10 to $25 million (USD) per year

When it comes to direct marketing services, this company doesn't beat around the bush. Inktel Direct provides contact center services (phone, chat, and email messaging), such as inbound and outbound sales, customer service, and surveys and polls. Inktel also provides the underlying technology support, as well as fulfillment, direct mail, e-commerce, and graphic design services. The company's client list spans a variety of industries, such as automotive, government, and telecommunications, and has included such companies as ADP, Merkle, and Royal Caribbean. Inktel Direct... More

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