Innovative Interfaces, Inc
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Innovative Interfaces, Inc – Why Work For Us?

While Innovative can point to over 35 years of software development and advancements, we know that our history is not enough. It’s the lessons we’ve learned, the ways we’ve grown and expanded, and the tenets we stand by that illustrate why Innovative is the library automation market leader today.

We are driven by the same mission as our customers: to provide the best service possible to library patrons. To this end, we create breakthrough product solutions. We keep pace with technology and library trends.  We believe in open systems and integrated workflows. We advocate for libraries and their patrons.

Curious about our history? Here’s a brief look into the advancements and achievements that have gotten us here today.

Founded in 1978, Innovative’s first product illustrated the origin of the company’s name by providing a revolutionary and timesaving software solution for bibliographic record processing. (For the history buffs: Innovative provided an interface that allowed libraries to download bibliographic records into a third-party circulation system without re-keying.) After securing the first “black box” installations at CSU Sacramento and UC Riverside, Innovative’s customer base grew quickly and set the company on a path to success. 

The next two decades were a time of growth as Innovative launched the first truly integrated library system (ILS) called INNOPAC in the 1980s, which included a public access catalog, circulation, and serials and acquisition modules. This system was a precursor to Millennium, which became the leading and most trusted ILS in the marketplace when it launched in the 1990s. To illustrate its commitment to customers, Innovative also launched its customer service website, CSDirect, to support libraries with Web-based call initiation and reporting, as well as a wealth of information, training, and product tutorials.

In addition to providing both the platform and the support for library automation in the 1990s, Innovative created its first resource sharing system, INN-Reach, to increase dramatically the speed and cost effectiveness of resource sharing. To expand its international presence, Innovative also purchased SLS Information Systems of Great Britain. 


The Innovative Management Team

Our team is committed to staying ahead of library trends, so that we can help you respond smoothly and effectively to the challenges and opportunities facing libraries. Innovative’s executive management team brings together a unique and powerful combination of experience in libraries, technologies, information resources, customer support, and international business. We are dedicated to evolving with you to remain relevant in our technology-driven age, and helping you manage traditional and modern services together seamlessly with exceptional end user experiences.

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Innovative Interfaces, Inc Reviews

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  1. 5 people found this helpful  

    Great people, strong opportunity for creativity and growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Innovative Interfaces, Inc full-time for less than a year


    I'm relatively new to Innovative, but what I appreciate every day are the people I work with, all of whom are intelligent, passionate, and hard working. I feel fortunate to be surrounded by colleagues (many of whom I now call friends) who want to help libraries provide their patrons and users the best experience possible via our technology.

    While we work hard, we also have a good work-life balance on the whole. A unique aspect of working at Innovative is that the company attracts people who are naturally artistic in nature (writers, musicians, painters, etc.), so you're surrounded by colleagues with a variety of cool skill sets. As someone who has spent long hours (and years) at startups where everyone is so singularly focused on software, I appreciate the mix of people and interests that abound here.

    In terms of the management and exec teams, everyone seems to be working hard to make Innovative a success in our niche market and to attract talent as we grow both locally and internationally. While the company has been going through a transition in ownership and now a period of growth via acquisition, the exec team has continued to look for ways to enhance the culture and offer perks to employees (such as unlimited PTO, which is great for new employees). I've been most impressed with my direct manager, with whom I have a great working relationship and feel like I'm given the right amount of autonomy and creative control. I've also appreciated that the executives at Innovative are open to listening to ideas and concerns. There's room to grow in the organization and plenty of opportunity to pick up interesting projects and make a difference.


    The company has been going through changes over the last two years or so that have created a bit of a chasm between the long-time employees and the newer hires, the latter of which includes many members of the exec team. Every company has growing pains as acquisitions occur and expansion takes place; Innovative is no different. I do think that the company as a whole is still focused on the right things: providing the best software and solutions possible to our market while building a great team.

    Positive Outlook
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Innovative Interfaces, Inc Interviews

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  1. 2 people found this helpful  

    Technical Writer Interview

    Anonymous Interview Candidate  in  Emeryville, CA
    Anonymous Interview Candidate in Emeryville, CA
    Application Details

    I applied through an employee referral. The process took 2+ months - interviewed at Innovative Interfaces, Inc in March 2010.

    Interview Details

    The hiring process took forever. I was used to a fairly quick process: from start to finish the process took five weeks or less. It took took months for III to contact me after my interview!

    Interview Questions
    Negotiation Details
    They lowballed me and when I commented that the offer was the bottom of the quoted range, the HR person said, "this isn't a senior position". I asked her what that had to do with the quoted range for the offered position?
    Accepted Offer
    Neutral Experience
    Average Interview

Innovative Interfaces, Inc Awards & Accolades

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Additional Info

Headquarters Emeryville, CA
Size 150 to 499 Employees
Founded 1987
Type Company - Private
Industry Information Technology

While Innovative can point to over 35 years of software development and advancements, we know that our history is not enough. It’s the lessons we’ve learned, the ways we’ve grown and expanded, and the tenets we stand by that illustrate why Innovative is the library automation market leader today.

Innovative’s systems can be found in more than 50 countries with over...

Mission: Innovative is dedicated to providing leading technology solutions and services that empower libraries and enrich their users worldwide.

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