Inogen – Why Work For Us?

Inogen was founded based on our conviction that oxygen therapy technology was not keeping pace with the desired lifestyles of patients who depended on it to live longer, more fulfilling lives. We estimate that more than 2.5 million patients in the United States and more than 4.5 million patients worldwide use oxygen therapy.

Our compact, lightweight and travel-approved portable oxygen concentrators are designed to free patients from heavy tanks, managing tank refills or being tethered to stationary systems. We believe our products allow oxygen therapy patients to reclaim their freedom and independence so that life can be lived in moments, not in minutes left in an oxygen tank. With each step we take to improve our products and service, our customers take another step toward more freedom.




MaeInogen, Inc., manufacturer of the Inogen One Family of Portable Oxygen Concentrators, was founded in 2001 to develop a better solution for oxygen therapy users, providing them with freedom and independence.

Mae was the inspiration behind Inogen. A beloved grandmother unwilling to accept the status quo of her COPD and the oxygen therapy solutions available, Mae’s candid observations and longing for improved quality of life provided the impetus for Inogen to create a better oxygen therapy solution for her and the millions of oxygen users like her worldwide. Without Mae, Inogen would not exist.

In the summer of 2000, Mae was prescribed oxygen after earlier being diagnosed with COPD. The oxygen therapy solutions that were available were very restrictive. She would complain about the difficulty of switching tanks, replacing the conserver, and having to carry an endless extra supply of bottles. During Christmas of 2000, Mae had to make a 9-hour car trip to celebrate the holiday at the home of relatives. It was there that the entire family witnessed the hardships of oxygen therapy. Every trip out of the house had to be calculated so she wouldn’t run out of oxygen. She would constantly ask, “Why isn’t there a better oxygen therapy solution?”

After serving as unofficial consultant during its development, Mae was presented the first Inogen One in October 2004. And we knew immediately that we’d done something right. Her reaction? “Better than anything I could have ever hoped for.”

Today we are Inogen – a cohesive team of entrepreneurs, technologists, clinicians, and home healthcare veterans dedicated to producing innovative oxygen therapy solutions to respiratory home healthcare challenges.

Mae still inspires everything that Inogen does as a company. Even more so, Mae is an inspiration for each of us as individuals. Not afraid to ask questions, or to continually seek a better life, Mae refused to settle for the mediocre. Always looking towards the future and asking “why not”, Mae challenged Inogen to be inquisitive and innovative and to commit to the delivery of better solutions for oxygen therapy users -both for today, and for tomorrow.

Inogen OfficeInogen’s mission to improve the quality of life of supplemental oxygen users began in 2001 when Mae, a beloved Grandmother, was prescribed oxygen therapy.

Inogen was founded based on our conviction that oxygen therapy technology was not keeping pace with the desired lifestyles of patients who depended on it to live longer, more fulfilling lives.  We estimate that more than 2.5 million patients in the United States and more than 4.5 million patients worldwide use oxygen therapy.

Our compact, lightweight and travel-approved portable oxygen concentrators are designed to free patients from heavy tanks, managing tank refills or being tethered to stationary systems. We believe our products allow oxygen therapy patients to reclaim their freedom and independence so that life can be lived in moments, not in minutes left in an oxygen tank.  With each step we take to improve our products and service, our customers take another step toward more freedom.

OUR MISSION STATEMENT

Inogen is innovative oxygen. We are committed to increasing the freedom and independence of oxygen therapy patients through innovative products and services.

OUR CORE VALUES

Self-Responsibility
Open Communication
Continuous Improvement
Integrity
Service

OUR PROMISE OF QUALITY

Inogen provides innovative and efficacious respiratory products for use in the home care setting to improve the health, wellbeing and independence of patients. Inogen is committed to understanding and meeting customer needs, providing reliable and quality products, sustaining an effective quality system and maintain regulatory compliance.

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Inogen Reviews

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Raymond Huggenberger
14 Ratings
  • A Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative (Sales) in Richardson, TX
    Former Employee - Business Development Representative (Sales) in Richardson, TX

    I worked at Inogen

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    An easy place to work, you are trusted to do the right thing (maybe sometimes too much) and respected for achieving goals. Fair and achievable goals with good compensation opportunities. Growing company and most of all the product is really as good as you'll tell people it is. It won't work for everyone but it is amazing for those it will, and that makes selling it easy. It's a great sales job without the cold calling typical sales manipulation. The company is extremely transparent, it doesn't feel political or a lot of favoritism. If you have enough integrity to work independently you will never find a better position. Open door policy is real and while may not result in change always you can be heard and not judged for having an opinion. I can't wait to come back to work for this organization!!

    Cons

    It feels like a call center, because it kind of is a call center. The organization hasn't matured with it's growth fast enough, there is a difficult obstacle of departments not communicating and slow improvement in areas related to patient services. Communication, implementation and training don't seem to have become big enough priorities across the board to make all departments feel connected. Everyone does their piece and has very little care/understanding of who or what the other pieces are. That makes it hard when dealing with patients.

    Advice to Management

    Train! Communicate! and find internal solutions for some of the challenges that exist, get more people involved in solving the frustrating issues. You have a great product and a fantastic group of people, use them better. Stop hiring at the current rate and let existing reps work with more leads - increase accountability so those that game the system get gone faster!

Inogen Interviews

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    Customer Development Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Inogen.

    Interview

    The interviews are always with two managers. They ask very basic, yet individualized questions based on your personal experience. Specifically, they will zero in on specific skills and and experiences from your resume. The managers are very thorough interviewers, and always look for enthusiastic, top-performing, and personable candidates.

    Interview Questions

    • Why do you want to work at Inogen?   1 Answer

    Negotiation

    They asked what my base salary requirements, but there really is no negotiating it. All reps start at $30,000 base. I was satisfied with the base because the commission structure is excellent.

Inogen Awards & Accolades

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Medical Design Excellence Award: Gold (Rehabilitation and Assistive-Technology Products), GlobTek, 2011

Additional Info

Website www.inogen.net
Headquarters Goleta, CA
Size 150 to 499 Employees
Founded 2001
Type Company - Public (INGN)
Industry Manufacturing
Revenue $50 to $100 million (USD) per year

Inogen was founded in 2001 to improve the quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovative in oxygen therapy. Inogen's mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider.

Mission: Inogen is innovative oxygen. We are committed to increasing the freedom and independence of oxygen therapy patients through innovative products and services.

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