Institute for Healthcare Improvement
Engaged Employer

Institute for Healthcare Improvement Reviews

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Maureen Bisognano
2 Ratings
  • A mission driven organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Positive Outlook
    Approves of CEO


    The mission, improving health and healthcare globally The people, they are fun and great at their jobs The work life balance, IHI offers flexibility The culture is open and welcoming The Diversity and Inclusion Council is the best and working really hard with the support of the Board and the C-Suite The Wellness Team helps keep us moving The Ministry of Fun keeps us smiling The benefits and pay are good


    Making sure everyone has a voice that feels heard has been a challenge We can take on too much in an effort to try to be all things to all people Our internal processes could be more streamlines and efficient

    Advice to Management

    The strategy is helpful. Keep simplifying remove complexities.

Institute for Healthcare Improvement Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Marketing Manager Interview

    Anonymous Interview Candidate in Cambridge, MA
    No Offer
    Negative Experience
    Difficult Interview


    I applied online. The process took 2+ months. I interviewed at Institute for Healthcare Improvement (Cambridge, MA) in August 2015.


    I applied online, was contacted a few days later by someone in HR to set up a phone interview with the person who would be my boss. The phone interview lasted exactly a half hour. I didn't hear anything for about a week, and then I received a email from the HR contact asking me to complete an assignment within 48 hours. The instructions were very vague, and when I asked for more specific instructions they said it was "up to me". The assignment ended up taking about 5 hours. After submitting it, I again didn't hear anything for about a week - at which point HR contacted me again to ask me to come in the following day for an in-person interview. Upon me asking who I was meeting with and how long I should expect to spend there - they informed me I would be meeting with 5 separate people for a half hour each. Everyone was nice and seemed passionate about their job - questions were moderately difficult, but the interview went very well. After completing the interviews I emailed all five individuals to thank them for their time, etc - only one person responded. Two weeks passed following the interviews and I hadn't hear anything. I emailed the hiring manager to ask if I was still being considered - and didn't receive any response. A few days later I emailed two of the HR contacts to ask the same, and still didn't receive any response. Finally six weeks later, a separate person in HR who I'd never been in touch with emailed to ask if I had 15 minutes of time for a quick chat on the status of the search. I was unable to chat and asked if she could update me via email, at which point she let me know that due to the evolving needs of the role, I wasn't a fit. All in all - very disappointed with IHI's handling of the process. Considering how much time and effort I invested across the phone interview, assignment, and in-person interviews, their lack of response to my emails was completely unprofessional, and unacceptable for that matter. Hopefully this is not a reflection of the entire organization.

    Interview Questions

    • How would you go about implementing a tactical marketing plan?   Answer Question
    • What do you think are the biggest challenges in marketing today?   Answer Question

Institute for Healthcare Improvement Awards & Accolades

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Top Places to Work Globe 100 , Boston Globe, 2009

Additional Info

Unlock Profile
Headquarters Cambridge, MA
Size 51 to 200 Employees
Founded 1991
Type Nonprofit Organization
Industry Non-Profit
Revenue $25 to $50 million (USD) per year
Competitors Unknown

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