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Intelicare Direct Reviews

27 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Gabriel Bristol
21 Ratings
  • Very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intelicare Direct

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO


    Flexibility with scheduling and also coworkers are helpful and very friendly. Time off requests are usually approved. Easy format for the job and advancement opportunities


    There is no earned sick time or PTO. Other than that I have no other cons that I can think of at this time.

    Advice to Management

    I really don't have any at this time. I really don't have any at this time. I really don't have any at this time.

Intelicare Direct Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Human Resources Director Interview

    Anonymous Employee in San Jose, CA
    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 3 weeksinterviewed at Intelicare Direct (San Jose, CA) in February 2015.


    I had an over the phone interview with two HR Managers followed by an in-person interview with the CEO. The CEO's life partner attended the interview, but did not ask a question. The HR Managers were very polite, professional, friendly and likable. The CEO told me that the meeting with him was going to last about 15 to 20 minutes, which it did. He kept asking me to ask him questions. I did ask him a few questions and he answered. Considering that it was an interview for an executive level position, having a 15-20 minutes interview seemed more like a speed dating.

    Interview Questions

    • The CEO asked:
      Why did you apply for this position?
      Would you have a problem working in a kid friendly and gay friendly workplace?
      1 Answer

Intelicare Direct Awards & Accolades

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Additional Info

Headquarters Las Vegas, NV
Size 150 to 499 Employees
Founded 2011
Type Company - Private
Industry Business Services
Revenue Unknown / Non-Applicable
Competitors Unknown

Intelicare Direct (formerly Desert Call Connection) is a 3rd party customer service solutions company that offers a seamless customer service experience for businesses' prime assets, their customers. Our clients are companies who need professional, friendly call centers to handle their customer service/retention/sales calls so they can instead focus on growing their companies.

Mission: To provide the best customer service experience in the world, and in so doing, provide the best value to our clients by helping them retain happy customers.

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