InterContinental Hotels Group
Welcome to IHG
IHG is a global hotel company whose goal is to create Great Hotels Guests Love.
IHG is one of the world's leading hotel companies – we have over 4,700 hotels in nearly 100 countries around the world.
We operate nine hotel brands – InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, EVEN™ Hotels and HUALUXE® Hotels and Resorts.
We want to grow by making our brands the first choice for guests and hotel owners.
Our strategy is to build the hotel industry’s strongest operating system focused on the biggest markets and segments where scale really counts.
Our operating system
IHG's operating system is made up of all the things we do to drive demand for our brands. This includes our advertising and marketing campaigns, our 11 global call centres, 13 local language websites, our global sales team of more than 17,600 professionals, IHG® Rewards Club – the world's largest hotel loyalty scheme with over 82 million members – and all the advantages that IHG's global hotel distribution and scale brings to brand awareness.
Our focus on the biggest markets where our scale really counts ensures that we concentrate our resources on the opportunities that will provide the greatest return.
Our strategic priorities
Improving the performance of our brands
- Using our insight to make our brands the first choice for guests
- Delivering consistent customer experiences
- Generating excellent returns from our hotels
- Improving hotel revenue by encouraging guest visits
- Improving the efficiency of our hotels and operating processes
- Putting our market scale and knowledge to good use
- Using our worldwide scale and experience to convert more hotels to our brands
- Making the most of our global presence – guests choose brands they know when they travel
- Strengthening our organisation
- Investing in our people and our ability to do business
- Building strong partnerships within our own company and with our owners across the world
IHG is a hotel company with more guest rooms than any other hotel company in the world – over 157 millionguests stay with us per year in nearly 676,000 rooms in over 4,600 hotels in nearly 100 countries and territories around the world.
Everyone at IHG is aligned behind one clear goal: to deliver Great Hotels Guests Love. We may be ninedifferent brands but wherever you join us and no matter how far your IHG career takes you, we can offer you more opportunity, more variety and more support for your career.
Our brands are some of the best known and most popular in the world. As well as launching EVEN Hotels and Hualuxe Hotels & Resorts in the coming years we currently have 7 hotel brands open and operating across the globe.
The world's first truly international hotel brand, InterContinental Hotels & Resorts has five star properties located in more than 60 countries with local insight that comes from over 60 years’ experience.
Intercontinental looks for people who are charming, confident, sophisticated and internationally minded people who do all they can to exceed guest expectations.
At Crowne Plaza® Hotels & Resorts, we make sure that everything you need to succeed is right at your fingertips when traveling for business.
Crowne Plaza looks for people who excel in their role, and are committed to delivering excellent experiences for guests. People who create confidence, encourage success and make it happen!
Now in major cities worldwide, Hotel Indigo® hotels are known for fresh design, personalized service and an endless ability to inspire through our distinctively local personality.
Hotel Indigo looks for energetic and approachable people who are always curious to discover more, people who care enough to share thoughtful suggestions - inspiring guests to experience all that the neighbourhood has to offer.
Fresh, modern and better than ever. Today's Holiday Inn® hotels offer a comfortable, familiar atmosphere where guests can relax and enjoy amenities such as free high speed internet, restaurants, fitness centres and comfortable lounges - plus kids eat and stay free.
Holiday Inn look for people who are thoughtful, friendly and care enough to go the extra mile to give our guests a great experience.
The smart choice for travellers who need a simple, engaging hotel to rest, recharge and get a little work done.
Holiday Inn Express looks for people who are efficient, helpful and friendly and who care enough to learn about what our guests need and provide just that.
Staybridge Suites offers spacious suites with fully equipped kitchens and roomy workstations help you settle in and get things done.
Staybridge Suites is looking for thoughtful and reliable people who show they care by making guests feel totally comfortable – like part of the family and not just a guest.
With a focus on comfort, space and value, Candlewood Suites® hotels offer studio and one-bedroom suites with more space to stretch out and relax.
Candlewood Suites looks for down to earth, friendly people who are considerate and reliable and will give our guests the freedom to be themselves but always on hand when they need us.
HUALUXE™ is dedicated to providing luxurious, close-to-nature surroundings and attentive, considerate service which help our guests achieve their accomplishments their way.
We celebrate the essence of world-class Chinese hospitality underpinned by internationally renowned consistency.
The EVEN™ Hotels brand offers a fresh perspective on travel to wellness-minded guests.
Throughout their travel journey, we help guests Keep Active, Rest Easy, Eat Well, and Accomplish More so they can find the balance they seek while away from home.
We know that our brands are brought to life by our people, who support the consistent delivery of the brand promise in each hotel. Talent is the key to our success and we continue to invest in the development of our people both at a corporate level and in our hotels. Visit #LifeAtIHG to see what our employees are saying!
At IHG we promise to give your Room to be yourself, a promise that you can bring your unique personality and passions to work. Meet some of us and learn about our passions and roles at IHG.
Experience a day in the life of Erika Williams, Mixologist and Inspiration Maker, Hotel Indigo New Orleans Garden District
Experience a day in the life of Fred Flood, Maintenance Engineer, Staybridge Suites Fargo, North Dakota, US
InterContinental Hotels Group Photos
1 person found this helpful
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at InterContinental Hotels Group as a contractor (more than 5 years)Pros
IHG is a great place to work. IHG strives to be the best place to work and creates a culture where people are free to be themselves, free to grow. They invest in their employees and offers a vast amount of opportunities and benefits.Cons
The challenge for contractors to be come full time employees. This can keep contractors stagnate and limits their ability to grow.Advice to ManagementAdvice
Considering that this is a hospitality, I would make sure that the IHG model is implement for all employees regardless of employment status. Aim higher to make sure that all employees are reaching their maximum potential.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
1 person found this helpfulInterview Details
I didn't enjoy the process. They brought several candidates who were competing for the same role on the same day, even having lunch together. that's ok for an internship position, not for a senior role. Pretty uncomfortable.Interview Questions
- Questions were OK, but none of candidates got one on one time with the hiring manager. Interview with hiring manager included another candidate at the same time. Akward. Answer Question
IHG® (InterContinental Hotels Group) is a global organisation with a broad portfolio of nine hotel brands, including InterContinental® Hotels & Resorts, Hotel Indigo®, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, EVEN™ Hotels and HUALUXE™ Hotels & Resorts.
IHG manages IHG® Rewards Club, the...
Mission: Everyone at IHG is aligned behind one clear goal; to deliver Great Hotels Guests Love. We may be nine different brands but wherever you join us, and no matter how far...