- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
The employees at Intercity Transit are a tight knit group and many times I have heard persons in management, supervisor staff and operators refer to the employees as part of the Intercity Transit family. There is a very Dynamic open door policy with all upper level personnel responding to ideas and suggestions. Many of our employees have worked at IT for over twenty years and some have been there over thirty. With that much dedication to Intercity Transit, it must be a special place to work. It was voted #1 in the country for a reason...the employees working together as a team.
For an operator there is a high level of responsibility. The hours can be difficult and time with the family, in the early part of your career, can be limited because of schedule obligations. Transit is an industry that is run by time and the employees of IT have definitive deadlines that cannot be manipulated. We answer to time and the public. The public. They can be fickle and we have to be able to respond to all sorts and types of situations that can come up during anytime, any day. This includes management. Between working with the governmental bodies, cities, construction schedules and limitations, and other transit agencies it is sometimes difficult to have everything mesh as it should.
Advice to Management
The leadership does an excellent job, they already receives feed back on a regular basis with a truly operational open door policy. One thing I would like to see is each department, one at a time, be given a day that is completely geared towards them. It would be the departments decision if they want a special lunch, small event, or something that is meant for them only. Their day, their pat on the back.
Getting an Interview
Getting an Interview
- No OfferPositive ExperienceAverage Interview
I applied online. The process took 4+ weeks. I interviewed at Intercity Transit (Olympia, WA) in February 2015.
Two separate one hour five person panel style interviews. 10-15 questions from each group read from a script. The staff were very friendly throughout the entire process. All emails before and after the interview were friendly while remaining professional. All interpersonal interactions were of the same caliber.
- Describe an example of excellent customer service. 1 Answer
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