- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at International Human Resources Development Corp full-time (More than a year)RecommendsPositive OutlookRecommendsPositive Outlook
Bottom line, this place is a comfortable, friendly place for a traditional 9-5 cubicle job, with decent pay, caring management and good coworker relationships. Strikes me as a great place for someone who wants to work the same job till they retire at 65 (aka an ideal company 60 years ago).
Each of the three major business units are overseen by a son/daughter of the founder and current President. I've heard good and bad things about the various BU and lesser department heads (more good than bad in general), but for my part working directly for Tim Donohue under the eLS Business Unit, I can say that I am very happy with my boss. He is smart and capable of discussing/understanding technical ideas, while still being largely hands off and willing to place trust in employees. He maintains a professional but relaxed atmosphere.
The Donohue family as a whole seems to be very community-oriented, which shows in the way they treat and care about their employees. Having come in from a cut-throat startup atmosphere, I found this very impressive.
The coworkers are great too. There's definitely a younger and older generation, but there's plenty of independent coworker hangouts and friendships that reflect the friendly nature of the group as a whole. Generally a well-educated workforce, many PhDs and technical competence. There are pockets of employees around the world, in Nigeria, Malaysia, Argentina, the UK, all of whom work with us at the main office.
The company is well-established in the industry, and in terms of its own culture. There are maybe 50-80 people in the Boston office spread between two floors. I know and work with maybe half of them on at least an occasional basis, and closer to a dozen on a regular basis.
In terms of culture/benefits/policies, most seems to be traditional by-the-book, but a bit more generous:
- Two weeks off a year.
- Matching on the 401k after a year
- Two personal days a year. separate from sick days
- 8:30-5pm, 7.5 hour workday (early days on the day before holidays/holiday weekends)
Flexible hours and remote work are generally discouraged but still occur, depending on the employees role and who your manager is, etc.
Legitimate work-life balance. This is not a startup where you're expected to put in 12 hours a day. You are expected to perform within the boundaries of a 7.5 hour workday, and the President has the mindset that overworked employees are unproductive. Plenty of employees have families/kids, and there is plenty of flexibility around scheduling conflicts, etc.
There are some downsides to the old-school mentality. Office formal is the way to go, though non-customer facing men can get away with not wearing ties during the summer months. Don't expect to wear jeans on Fridays though!
The pace of progress is slow, and key decisions are handled by the Donohue family. This is not a company to become personally invested in, unless its as a loyal employee following the leadership of the family. Don't expect to come in here and run the place, even if you've got the talent for it. However, this does seem like the sort of place you could build a long-term career at, so long as your happy remaining largely at your station.
I've been here less than two years, so I'm unsure of the usual MO, but my last salary increase was less than current inflation. I was hired at a fair salary (that I actually proposed), so I will withhold judgement on this till more time has passed and I've made a request for a larger raise (it's also worth noting that I didn't request a salary increase, the one I got was automatic).
Advice to Management
They do most things right. My suggestion is that, as a company with a heavy focus on computer technology, that they work on embracing the modern work culture that has developed in that industry. By this I mean taking into serious consideration their company-wide policy on remote work opportunities, flexible hours, casual dress, all the other perks familiar to Google/Facebook/startup employees.
Separately, I'd recommend a focus on hiring technically competent middle management for the eLS and CMS business units. There are a lot of frontline designers and developers being managed by people who are simply not experienced in how to effectively manage those kinds of projects. They affect morale and lead to poor project outcomes that could be avoided by a manager more experienced in software projects.
There's concern from long-term employees about the future of the company after the President and founder steps down. There are some who believe that the children of the founder intend to cash out on the business and move on, and others who believe that they will try to keep it going but won't succeed. I'm in no position to judge either way though.
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