Iron Mountain Inc
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Iron Mountain Inc Reviews

413 Reviews
413 Reviews
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William Meaney
96 Ratings
  • 2 people found this helpful  

    A good traditional company with opportunities for the ambitious, flexible, patient, mobile, and ops-inclined

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at Iron Mountain Inc full-time (more than 8 years)


    Work/Life Balance is absolutely attainable if you use your time and focus effectively. Career advancement opportunities are yours for the taking if you actively pursue development and growth opportunities (you must have smart initiative), if you are willing to wait, and if you are willing to relocate. Benefits are solid - middle of the pack for good large companies, and they make continual improvements. Many resources have been expended and made available to all people leaders to help them be better managers for their direct reports. Iron Mountain is always looking to improve. I think the most recent changes have been in everyone's favor and the growth we need might finally take hold.


    I haven't worked for many other large corporations, and I hear this is par for most of them, but the reorganization addiction really needs to settle down a bit. This is especially true in the IT department. The disconnect between the aspirational core values and the realities of management/shareholder-driven business decisions is jarring and could use some soul-searching and reconciliation. The supervisor role is in need of a re-evaluation of duties; too much of the role is administrative and tactical, and they need much more time available to spend being mentored and developing their people leadership.

    Advice to ManagementAdvice

    I'm all for change for the better, but sometimes you need more than 6 months to see if a change worked or not. Or, let's not decide to do a change if there's strong evidence that it's not the right direction, and maybe we won't need to course-correct in 6 months. I'm not saying we should freeze up every time we are trying to make a decision. But sometimes I don't know if leadership across all levels truly owns their decisions, including the fact that it might take extra assistance and resources in the short-term in order to implement the change well and take care of unforeseen circumstances, even if we are trying to save costs in the long run.

    But the future looks good and the past year we saw some encouraging changes in leadership behavior. Emphasize the "Good to Great" mentality so that folks aren't constantly worried that the company is tanking every time we talk numbers, but rather that we're looking to be even better than the good we already are. Limit initiatives across the company and give leaders time to fully implement one before rolling out another one.

    Positive Outlook
    No opinion of CEO

Iron Mountain Inc Interviews

Updated Jan 29, 2015
Updated Jan 29, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at Iron Mountain Inc.

    Interview Details

    I was hired on through Randstad, an employment agency. I went through two interviews, one with the Temp-to-Hire agency, and then again with Iron Mountain. Standard "S.T.A.R." type interview with Iron Mountain.

    Interview Questions
    • None of the questions were particularly difficult, except for the usual "Tell me about any weaknesses you may have," or "What do you consider your poorest trait," type of thing. The interview was crisp, cool, and professional.   Answer Question
    Negotiation Details
    There was no negotiation. They offered US$12.50/hr, and that was that. Raises came in increments of one to three percent, and only once per year. The only way to make significantly more is to move up from the call center floor.
    Accepted Offer
    Positive Experience
    Average Interview

Iron Mountain Inc Awards & Accolades

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World’s Most Admired Companies, Fortune, 2008
Top 50 Most Innovative Users of Technology, Information Week, 2011
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Additional Info

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Headquarters Boston, MA
Size 5000+ Employees
Founded 1951
Type Company - Public (IRM)
Industry Transportation & Logistics
Revenue $2 to $5 billion (USD) per year

You think you have a mountain of paperwork to deal with? Iron Mountain is one of the world's largest records storage and information management companies. The firm stores paper and digital data, including microfilm and microfiche, audio and video files, film, and X-rays. It provides such services as records filing, database management, packing, transportation, disaster recovery, and information destruction. The company serves approximately 150,000 corporate customers in North America, Europe, Latin America, and Asia/Pacific. Iron Mountain traces its paper trail back to... More

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Iron Mountain Inc

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