J. C. Penney

www.jcpenney.com

J. C. Penney Reviews

2,397 Reviews
3.0
2,397 Reviews
Rating Trends

Recommend to a friend
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J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
639 Ratings
  • 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney full-time (more than 5 years)

    Pros

    Job advancement opportunities if you want them, great working environment

    Cons

    Pay can be on low side, hours get minimal after holidays unless you are in management

    Advice to ManagementAdvice

    Promote from within when you can

    Recommends
    Positive Outlook
    Approves of CEO

J. C. Penney Interviews

Updated Jan 29, 2015
Updated Jan 29, 2015

Interview Experience

Interview Experience

72%
18%
9%

Getting an Interview

Getting an Interview

68%
9%
8%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at J. C. Penney.

    Interview Details

    I applied for the front desk position for the jc penney salon.I applied online and got a phone call about a week later. The salon manager asked me a few questions about my experience and mentioned a few details about the job and then asked me to come in for an interview. I came in for the interview and had to wait just a few minutes. We went upstairs in her office and sat down. She was extremely friendly so the interview was very easy going. It was very comfortable and almost just like having a conversation. I was offered the job right on the spot, but unfortunately when I asked the kind of hours I would be getting, they were very small. It was a bummer and she was bummed as well. They looked on file and saw that I had applied for another position on the sales floor. She brought in the HR Leader and they tried to see if I could do both to get the kind of hours I wanted. You can't work in JC Penney Salon and JC Penney at the same time, something about rented space? So they actually offered me the hours I wanted in the Women's department and I took it! The longest part after that was waiting to hear back about my background check. That took about two weeks.

    Interview Questions
    • Not very difficult but, When was a time a customer was disappointed or disgruntled and how did you handle it?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

J. C. Penney Awards & Accolades

Something missing? Add an award
America's Top Corporations for Multicultural Business Opportunities, DiversityBusiness.com, 2012
Top 50 Companies for Diversity, DiversityInc, 2012
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Additional Info

Unlock Profile
Website www.jcpenney.com
Headquarters Plano, TX
Size 5000+ Employees
Founded 1902
Type Company - Public (JCP)
Industry Retail
Revenue $10+ billion (USD) per year
Competitors Kohl's, Macy's

An old name in retailing, J. C. Penney has been busy reinventing itself to bring style to Middle America's department store shoppers. The company's chain of more than 1,100 JCPenney department stores in the US and Puerto Rico has found itself squeezed between upscale competitors and major discounters (Kohls, Target, Wal-Mart). There are 230-plus Sephora shops inside JCPenney locations, and specialty menswear is available at Foundry Big & Tall Supply stores. One of the nation's top catalog operators, Penney is exiting its legacy mail-order business and expanding its... More

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