J. Crew Reviews

629 Reviews
3.8
629 Reviews
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J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
415 Ratings
  1. 3 people found this helpful  

    Opportunities to fully immerse yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support in New York, NY
    Current Employee - Sales Support in New York, NY

    I have been working at J. Crew part-time (more than 3 years)

    Pros

    The managers are always doing their best to make the work and training environment fun and energetic. During training and all-store meetings, we would usually have group activities where some of the associates would style another associate as if they were styling a customer, which helps everybody to get an idea of the top looks of the season and how to sell the merchandise we offer. If you want to work here, you really have to like the brand and be a good representation of it; the employee discount is phenomenal because they really expect you to buy and wear J. Crew clothes in order to set a stylish "example" for customers. They're usually pretty good about not scheduling you outside your availability and granting the days off you request, with the exception of busy holidays (which is true of most retail, unless you're one of the lucky few who put in their requests WAY in advance). Associates and managers are a diverse bunch and I have encountered only a few, isolated & far-between incidents of sexism--employee HR reports are taken seriously.

    Cons

    I was hired as a part-time Sales Support Associate, and I remained part time even when I switched departments. I had a large availability and they scheduled me for ALL of my availability. I was part-time but still working 5 days a week, 8-9 hour shifts. If you're back-of-house (stock, merch, etc), they're going to schedule you EVERY DAY you're available, trust me. Its nice to be relied on, but I had to take a day off of my availability to catch up on some needed sleep.

    Advice to ManagementAdvice

    Learn to balance your employees a little bit more. Its strange when there are two employees who work in the same department and are both part-time, yet one is complaining about not receiving any hours and the other is complaining about being stressed and overworked.

    Recommends
    Neutral Outlook
    No opinion of CEO

J. Crew Interviews

Updated Oct 8, 2014
Updated Oct 8, 2014

Interview Experience

Interview Experience

73%
18%
7%

Getting an Interview

Getting an Interview

55%
24%
10%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Part Time Sales Associate Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Anonymous Interview Candidate in Saint Louis, MO
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at J. Crew.

    Interview Details

    I went into a local store one day and asked the manager if I could fill out a job application. The application is very typical: education level, previous employment, background, etc. Then I was told that someone would get in touch with me the following week to set up an interview. That never happened. So I called the manager, and I set up an interview with the hiring manager. The interview was very informal. I wore business casual attire (all J. Crew) and answered very typical interview questions: how would I deal with an angry client, how would I handle a confrontation with a coworker, etc. I was told to expect a call within the week informing me of their decision, but one never came. I called the manager again. She was very nice, but told me no decision has been made. She called the next day informing me that I had the job. I was very proactive during this process: I called the manager to set up the interview and then again to find out my status. I believe this helped me land the job. When I worked there, we had a lot of people come in and fill out applications, so I think it would be impossible to give them all interviews. So I think only the proactive applicants were able to land interviews and receive a job offer.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

J. Crew Awards & Accolades

Something missing? Add an award
Employees’ Choice - 50 Best Places to Work, Glassdoor, 2012
Bag of the Year - J. Crew "Edie", StyleBistro.com, 2012

Additional Info

Unlock Profile
Website www.jcrew.com
Headquarters New York, NY
Size 5000+ Employees
Founded 1997
Type Company - Private
Industry Retail
Revenue $2 to $5 billion (USD) per year
Competitors Lands' End, The Gap, L.L. Bean

The crews depicted in the polished catalogs of the J. Crew Group are far from motley. The retailer is known for its preppy fashions, including jeans, khakis, and other basic (but pricey) items sold to young professionals through its catalogs, websites, and some 335 retail and factory stores in the US under the J. Crew, crewcuts (for kids), and Madewell banners. Madewell is a women's-only collection of hip, casual clothes. CEO Millard "Mickey" Drexler, recruited in 2003 from The Gap to revive J. Crew's ailing fortunes, has led a renaissance at the firm, marked by a public... More

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