J. Crew Reviews

3.7
Rating Trends
Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
575 Ratings
  • Love this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support
    Current Employee - Sales Support
    Recommends
    Positive Outlook

    I have been working at J. Crew part-time (More than a year)

    Pros

    Everyone I encountered was wonderful and the company has great values throughout. It's a positive and happy and hardworking environment for work and growth.

    Cons

    The hours because of the retail world are less than desirable, but I had very few complaints otherwise with the company.

    Advice to Management

    I think there could be some more continuity from management to all team members. In my particular store there were some problems with that. I also think if possible it could be beneficial to better connect corporate J.Crew with retail J.Crew


J. Crew Interviews

Interview Experience

Interview Experience

78%
15%
5%

Getting an Interview

Getting an Interview

64%
18%
8%
4
2
2
1

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Associate Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at J. Crew (Pittsburgh, PA).

    Interview

    Very relaxed experience, did not feel overly intimidated or judged. We sat and had a one-on-one conversation. They laid out the job description and expectations before the question and answering.

    Interview Questions

    • What previous customer service experience have you had? And how have you learned from it?   Answer Question

J. Crew Awards & Accolades

Something missing? Add an award
The 10 Best Retail Companies To Work For Right Now , Forbes.com, 2014
Employees’ Choice - 50 Best Places to Work , Glassdoor, 2012
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Additional Info

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Website www.jcrew.com
Headquarters New York, NY
Size 5000+ Employees
Founded 1983
Type Company - Private
Industry Retail
Revenue $2 to $5 billion (USD) per year
Competitors Lands' End, Gap, L.L. Bean

The crews depicted in the polished catalogs of the J. Crew Group are far from motley. The retailer is known for its preppy fashions, including jeans, khakis, and other basic (but pricey) items sold to young professionals through its catalogs, websites, and some 335 retail and factory stores in the US under the J. Crew, crewcuts (for kids), and Madewell banners. Madewell is a women's-only collection of hip, casual clothes. CEO Millard "Mickey" Drexler, recruited in 2003 from The Gap to revive J. Crew's ailing fortunes, has led a renaissance at the firm ... More

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