Jack Henry & Associates

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Headquarters Monett, MO
Size 5000+ Employees
Founded 1976
Type Company - Public (JKHY)
Industry Information Technology
Revenue $1 to $2 billion (USD) per year
Competitors Fiserv

Jack Henry & Associates (JHA) provides integrated in-house and outsourced software systems for data processing to more than 11,000 banks, credit unions, and other financial services companies. Products include core processing systems, electronic funds transfer (EFT) systems, automated teller machine networking products, digital check and document imaging and storage systems... More

Mission: To protect & increase the value of our stockholders' investment by providing quality products & services to our customers. Concentrate our activities on what we know...More

Jack Henry & Associates – Why Work For Us?

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Jack Henry & Associates, Inc. (NASDAQ: JKHY) was founded in 1976 as a provider of core information processing solutions for community banks. Today, the company’s extensive array of products and services are processing transactions, automating business processes, and managing mission-critical information for more than 11,900 financial institutions and corporate entities. 

Jack Henry & Associates' products and services are delivered through three business units.

Jack Henry Banking®

Jack Henry Banking is a leading provider of the core and complementary solutions banks need to process financial transactions, automate business processes, and manage mission-critical information. Our original business line supports approximately 1,500 banks – ranging from de novo institutions to multi-billion dollar mid-tier banks – with three core systems and more than 100 complementary products and services.


Symitar is a leading provider of the core and complementary solutions credit unions need to process financial transactions, automate business processes, and manage mission-critical information. Symitar supports more than 750 credit unions of all asset sizes with two functionally distinct core systems and approximately 50 complementary products and services.


ProfitStars provides highly specialized products and services that financial services organizations of all sizes and diverse businesses outside the financial industry use to improve revenue and growth, mitigate and control financial and operational risks, and contain operating costs. ProfitStars provides approximately 65 products and services that have been implemented by more than 9,600 customers and enable Jack Henry & Associates to serve large nontraditional markets.

Jack Henry & Associates' primary and sustainable competitive advantage is its company-wide commitment to provide premier service levels. Jack Henry is driven by a fundamental commitment to provide service levels that consistently exceed its clients’ expectations, and generate industry-leading client satisfaction and retention rates. 

Jack Henry & Associates maintains the focused work ethic and fundamental ideals fostered by its co-founders – Jack Henry and Jerry Hall. These fundamentals that have guided the company for more than three decades are:  

  • Do the right thing,
  • Do whatever it takes, and
  • Have fun.

These simple but powerful tenets have enabled Jack Henry & Associates to prosper in an extremely competitive business environment, to provide rewarding professional opportunities for its more than 4,400 associates, to generate an impressive rate-of-return for its shareholders, and to establish a corporate culture that generates rewarding levels of client satisfaction and retention.   

Working at Jack Henry & Associates

Posted by employees

Employees are “Satisfied”   132 ratings


85% Approve of the CEO   109 ratings

Jack Henry & Associates CEO and Director Jack Prim

Jack Prim

CEO and Director

Great place to work!

  Current Systems/Network Administrator

Pros: Plenty of opportunities for training and growth. They live by their motto Do The Right Thing, Do What it Takes and Have Fun. One of the Top 100 Places to Work. Full Review

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Software Engineer

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Senior Software Engineer

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Technical Support Representative

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Accepted Offer Reviewed last week New

Interview Details – We use a behavioral based interview process, usually a panel of 3 managers will conduct the question asking behavioral based questions. The process usually takes about 1 hour. After the interview process the managers then discuss and make recommendation to the hiring manager on weather to offer a…Full Interview

Interview Question:
How do you handle a situation when you are asked to complete a project as a member of a team, and the team isnt working well together? Answer Question

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Jack Henry & Associates Awards & Accolades

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Top 100 Best Places to Work in IT, ComputerWorld, 2013
Top 100 Best Places to Work in IT, ComputerWorld, 2012
Top Workplaces Award - Elizabethtown, KY, Louisville Courier - Journal, 2011
Charlotte’s Best Places to Work (Midsize Businesses), Charlotte Business Journal, 2012
Top 100 Places to Work in Dallas - National Standard Companies, Dallas Morning News, 2012
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