JetBlue Reviews

3.6
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Robin Hayes
15 Ratings
  • My history with JetBlue

    Former Employee - Ao Agent in New York, NY
    Former Employee - Ao Agent in New York, NY

    I worked at JetBlue (More than a year)

    Pros

    There is a family like atmosphere for growth and advancement

    Cons

    Not enough support from manangement

    Advice to Management

    Spend more time supporting the emloyees


JetBlue Interviews

Interview Experience

Interview Experience

62%
20%
16%

Getting an Interview

Getting an Interview

83%
4%
3%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (36)  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at JetBlue.

    Interview

    This interview was very fun and the recruitment team was extremely nice and welcoming. They brought us all into a big cafeteria where we met 2 current Flight Attendants. They check your passport and give you a name tag. After that everyone was finger printed. I guess they do this to avoid needing to call you back in If you are selected to move forward. Make no mistake, this is where the process begins. You are being watched at all times and the moment you step in that building put your game face on. After this you are taken into a conference room where every recruiter introduces themselves. They are all energetic and smiling. You need to match that energy level. They look for personality. I know it's hard but don't be nervous and they will tell you the same. But everyone was so cool so it's easy to feel comfortable. Next they ask you all to come forward and state 3 things. Your name, why you want to work for JetBlue, and a fun fact about yourself. Follow the instructions given for this point. Some people mentioned things they specifically said not to. After that we where asked to take a break. While in the cafeteria a flight attendant with a clipboard in hand is walking around watching everything. Again, you're watched at all times. After break we were brought back to do an activity where we built a house of cards with a team of about 4 to 5. Try to mingle with everyone and don't be in the same group you we're in for the first part. This is just to see how you work with a group. Have fun with this because again you'll be watched by 2 or 3 members of recruitment all armed with clip boards. Then you go take lunch. Have some cash or bring food. Cafeteria has awesome selections. Again mingle and change groups. By this point you will have made "friends" and you will see true colors come out. A few flight attendants from JetBlue hung around for this part too. Next you are given a presentation on what to expect while working with JetBlue. Take notes and pay attention. Ask questions. Lastly you are brought back and you start the face to face interview. You have 2 of those then you read a PA out loud for 20 seconds. They want to see your personality. Smile be bubbly and friendly but be authentic. They can tell. After that you are released for the day. No one gets cut in this interview process. Everyone will be allowed to go through the entire process. Please dress appropriate. Suit and and tie. Ladies just be polished and professional. Also don't pull out your phone. Leave it on silent or off and put it away. If you can't go through this process without looking at your phone then this job is not for you anyway because you can't have it on in the plane right? Right! Good luck. I hoped this helped. The one's in My group that did what I said here got hired. They say you will get notified within a week. A few of us exchanged numbers and kept in contact. The people that got a yes receive a phone call within one or 2 business days. The no group received an email. Have fun with this.

    Interview Questions

    • Describe a time when something changed at work. What was it and how did you cope.   Answer Question
    • Name a time at work when you got frustrated and what did you do?   Answer Question
    • Describe a time when an integrity issue came into play at work. What was is it and what did you do.   1 Answer

JetBlue Awards & Accolades

Something missing? Add an award
America's Best Employers , Forbes Magazine, 2015
Best Places to Work for LGBT Equality , Human Rights Campaign, 2010
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Additional Info

Unlock Profile
Website www.jetblue.com
Headquarters Long Island City, NY
Size 5000+ Employees
Founded 1998
Type Company - Public (JBLU)
Industry Transportation & Logistics
Revenue $5 to $10 billion (USD) per year

JetBlue Airways is counting on more than low fares to make its ledgers jet-black. The carrier offers one-class service -- with leather seats, satellite TV from DIRECTV, satellite radio from XM, and movies -- to about 80 cities in more than 20 US states, Mexico, Colombia, Costa Rica and the Caribbean (including Puerto Rico, the Bahamas, and the Dominican Republic). Most of its flights arrive or depart from one of six key markets: Boston; Orlando and Fort Lauderdale, Florida; Long Beach, California; San Juan, Puerto Rico; and New York. JetBlue's fleet of about ... More

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