- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at JetBlue full-time (More than 5 years)RecommendsPositive OutlookApproves of CEORecommendsPositive OutlookApproves of CEO
Flexibility, Fun environment, Great people, Awesome leadership, Love coming to work, Meeting new people
Being away from family on the holiday when you first start out can be very tough, Not knowing what your schedule may be with you start out.
Advice to Management
Listen to us, we have a lot of great ideas, we need to be heard, show us you care more, spend time with us in the field
Getting an Interview
Getting an Interview
Helpful (4)Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 6 weeks – interviewed at JetBlue (Long Island City, NY).
Applied online, recruiter got back to me within days to set up a phone interview. Chatted with a manager for about an hour. Was asked a few brainteasers, talked about what they were looking for and how my qualifications fit in. Even with the brainteasers, really laid back, conversational, and informative. Got an email from the recruiter the next day asking me to come in for an in-person the following week.
- 5/5; appreciated the communication and they hooked me in by speaking directly with a manager immediately. phone interview was different and interesting.
Met with a head recruiter, who asked me standard questions about work culture (tell me about your background. how do you handle deadlines? what do you currently do?) and discussed salary range and benefits. Really warm and friendly.
- 4/5; pretty straightforward but the same recruiter extended me the offer and was extremely receptive and helpful. really loved hearing about the flight benefits.
Sat down with the four managers (one pricing, three inventory) for 45-60 min each. They asked me a few culture fit questions to make you sell yourself (Where do you see yourself in five years? Why JetBlue?) and some brainteasers and basic algebra questions (How many cups of coffee do you think Starbucks sells in Manhattan per day? If it takes one person x hours to paint a wall and the other person y hours, how quickly can they finish if they work together?). I think the goal was to tease out my thought process and communication skills. They don't really care about you arriving at a right answer -- they just want to hear you talk out your thinking.
- 3.5/5; was interesting but kind of felt like they were trying too hard. also every manager had a different approach and I found two in particular to be a bit arrogant.
A manager gave me a voucher for lunch at the cafeteria downstairs. I ate alone, which was weird, but I also appreciated the sustenance and much-needed break between interviews. Lunch was also by the pound with options from in-house chefs and pretty tasty!
- 4/5; thanks for the free food, JetBlue!
Took a skills test with a few situational questions and basic math problems (industry formulas and calculator provided). I met with the last of four managers (met three earlier) and left for the day. Didn't meet any of the analysts, even informally, but they did bring me over to meet the director for a few minutes. He was really nice.
- 3.5/5; they allocated 60 minutes for the test. felt like it was excessive and should be shaved down to 45 minutes and keeping the RASM/ASM questions in tact but cutting half the situational short answers (you already asked me some of these in person!)
Was told I could expect an offer in 2-4 months
- 1/5; not cool. you held me captive for a full-day interview, dangled travel benefits in front of me, but there's no offer in sight?!) thanks for leaving a glimmer of hope, I guess
But they called within 3 weeks and extended an offer. Recruiter and manager both called me to personally congratulate me and discuss details about the position. They were really friendly and helpful with the onboarding process. Everyone genuinely seems to love working there.
- 4.5/5 moved really fast once they extended the official offer
"Compliance testing" (drug and alcohol) conducted after you accept.
- 1/5 why?
Orientation in Orlando was a great induction to company culture though. And now you get to stay at the Lodge.
- 5/5 for the juice
- About how many cups of coffee do you think Starbucks sells in Manhattan per day? (from phone interview) Answer Question
- It takes Person A 3 hours to paint one wall and the Person B 5 hours -- how quickly can they finish painting one wall if they work together? (in-person)
Give me an estimate of how many cars are registered with the DMV in the United States. (in-person)
How many bags of Blue Chips does JetBlue give away on our flights each month? (in-person) Answer Question
- Only 50% of the seats on a flight are booked and the flight is departing tomorrow -- would it be a good idea to sell the remaining seats for $20 each? Why or why not? (paper test and in-person) Answer Question
- If ASMs increase and Yield are flat, does RASM increase, decrease, stay the same, or not enough info? (paper test)
If RASM increased and ASMs are down, did Yield increase, decrease, stay the same, or not enough info? (paper test) Answer Question
- What's your long term plan? What would you like to be doing in 5-10 years? Answer Question
JetBlue Airways is counting on more than low fares to make its ledgers jet-black. The carrier offers one-class service -- with leather seats, satellite TV from DIRECTV, satellite radio from XM, and movies -- to about 80 cities in more than 20 US states, Mexico, Colombia, Costa Rica and the Caribbean (including Puerto Rico, the Bahamas, and the Dominican Republic). Most of its flights arrive or depart from one of six key markets: Boston; Orlando and Fort Lauderdale, Florida; Long Beach, California; San Juan, Puerto Rico; and New York. JetBlue's fleet of about 180 aircraft...