Jewelry Television

Jewelry Television Reviews

55 Reviews
55 Reviews
Rating Trends

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Jewelry Television President and CEO Tim Matthews
Tim Matthews
37 Ratings

    Good place to learn the good and bad of the business world, but no reason to stick around for too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN

    I worked at Jewelry Television


    Close, mostly friendly call center community despite not-so-small size.


    Mid-high turnover in management, so lower level employees are usually more helpful than those paid to help new hires. Had recently moved to a "point" system for time off. Max 2 points allowed, 1 point acquired per scheduled shift missed for ANY reason. I was let go after a diabetic coma caused me to miss too much time. Obviously, I had little interaction with upper management, but it seems that nepotism is the only motivator for them to care about certain employees.

    Advice to ManagementAdvice

    From what I've heard, your company has been a great place to work in the past, when everybody was treated like part of "the family." I'm aware of the company's somewhat recent growth, but don't forget that even your new hires are people, too.

    Neutral Outlook
    No opinion of CEO

Jewelry Television Interviews

Updated Oct 26, 2014
Updated Oct 26, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 1 person found this helpful  

    Phone Sales Representative Interview

    Anonymous Interview Candidate in Knoxville, TN
    Anonymous Interview Candidate in Knoxville, TN
    Application Details

    I applied online. The process took 2 daysinterviewed at Jewelry Television in September 2014.

    Interview Details

    Followed a link from to Answered a few questions, uploaded my resume and then came across a new application procedure for the first time in 20+ years of applying for jobs. JTV required a recorded voice response to several questions over the phone. While I'm not sure whether the hiring managers actually listen to these recordings after overhearing peers within my training class, it's a useful tool if used properly. I am doubtful that hiring managers actually listen to applicants' responses due to the fact that I was contacted via email within minutes of concluding the voice response and online applications. I received a personal call from the person (whom was the same I actually met in person for an interview) within minutes of concluding my application and was offered an interview. I arrived and sat in a very small lobby and waited only minutes before I was greeted warmly and asked to follow her into an empty conference room. The hiring manager verbally skimmed through responses to my online application and had my resume printed out in front of her. At that point though, she picked up on the briefest of employment tenure due to her personal family involvement. She agreed that I possessed the skills necessary to benefit both myself and the company. I was then offered a job on the spot. To some that may be the best outcome, but I was skeptical as I've never been offered an on the spot offer. Due to the economy, I accepted and then I was required to fill out a plethora of forms. In addition, I was required to immediately provide my availability (specific shift, days, and times) and then mandated to submit to an offsite, drug test that would expire within a five hour window. While I am drug free, it all felt quite rushed.

    Interview Questions
    • I was asked about the briefest employment tenure (3 months) amidst a resume of over 20+ years in sales.   View Answer
    Negotiation Details
    JTV does not negotiate hourly pay rate for sales agents.
    Accepted Offer
    Neutral Experience
    Easy Interview

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Additional Info

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Headquarters Knoxville, TN
Size 1 to 5 Employees
Founded Unknown
Type Company - Private
Industry Retail
Revenue Less than $1 million (USD) per year
Competitors Unknown

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