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Jewelry Television Reviews

3.0
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Jewelry Television President and CEO Tim Matthews
Tim Matthews
39 Ratings
  • Call Center

    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jewelry Television full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I work with some amazing people I find that I am able to speak to upper management with ease and feel that I am part of the organization.

    Cons

    The only negative thing I feel is that some of the call center employees are underpaid. I feel that if the pay was higher we would not lose the better agents that work in the call center.


Jewelry Television Interviews

Interview Experience

Interview Experience

69%
23%
7%

Getting an Interview

Getting an Interview

41%
16%
16%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    Phone Sales Representative Interview

    Anonymous Interview Candidate in Knoxville, TN
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Jewelry Television (Knoxville, TN) in September 2014.

    Interview

    Followed a link from Craigslist.com to www.Jewelrytv.com/careers. Answered a few questions, uploaded my resume and then came across a new application procedure for the first time in 20+ years of applying for jobs. JTV required a recorded voice response to several questions over the phone. While I'm not sure whether the hiring managers actually listen to these recordings after overhearing peers within my training class, it's a useful tool if used properly. I am doubtful that hiring managers actually listen to applicants' responses due to the fact that I was contacted via email within minutes of concluding the voice response and online applications. I received a personal call from the person (whom was the same I actually met in person for an interview) within minutes of concluding my application and was offered an interview. I arrived and sat in a very small lobby and waited only minutes before I was greeted warmly and asked to follow her into an empty conference room. The hiring manager verbally skimmed through responses to my online application and had my resume printed out in front of her. At that point though, she picked up on the briefest of employment tenure due to her personal family involvement. She agreed that I possessed the skills necessary to benefit both myself and the company. I was then offered a job on the spot. To some that may be the best outcome, but I was skeptical as I've never been offered an on the spot offer. Due to the economy, I accepted and then I was required to fill out a plethora of forms. In addition, I was required to immediately provide my availability (specific shift, days, and times) and then mandated to submit to an offsite, drug test that would expire within a five hour window. While I am drug free, it all felt quite rushed.

    Interview Questions

    • I was asked about the briefest employment tenure (3 months) amidst a resume of over 20+ years in sales.   1 Answer

    Negotiation

    JTV does not negotiate hourly pay rate for sales agents.

Jewelry Television Awards & Accolades

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Additional Info

Website www.jtv.com
Headquarters Knoxville, TN
Size 1000 to 5000 Employees
Founded 1993
Type Company - Private
Industry Retail
Revenue Unknown / Non-Applicable
Competitors Unknown

Jewelry Television® (“JTV”) is a television and internet home shopping network, focusing exclusively on the sale of fine jewelry and gemstones. JTV’s television programming is broadcast in over 80 million homes nationwide. Today, JTV is the largest retailer of loose gemstones in the world and is one of the Top 20 jewelry retailers in the country. JTV has a team of jewelry and ... More

Mission: To open the world of jewelry and gemstones to everyone.

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